Job summary
We are recruiting a Peer Support Practitioner to join our Live Well Service where you will co-deliver courses designed to support people to live well with a long-term health condition and provide one-to-one peer support. This role is based on peer support principles enabling individuals to build skills and strategies and develop the hope, control and opportunities to live well with a long-term health condition. This role focuses on outcomes that matter to people as well as those who support them. You would be joining friendly, passionate colleagues including co-production coordinators, therapists including occupational therapists, dieticians, speech and language therapists, rehabilitation coaches, psychologists, physiotherapists and administrative support. This team is committed to delivering high quality person- centred care.This is a part-time role (15-20 hours) which can be spread across a working week of 08:30-16:30 Monday to Friday. The role is based at Woodland House and the community but flexible working arrangements will be considered. If you would like to discuss any accessibility requirements or work place adjustments please get in touch.If you have any questions ahead of applying please get in contact and we would like to support you in the best way possible.
Main duties of the job
The Live Well service is looking to employ individuals with lived experience expertise to add value to the growing team. Individuals with personal experience of living with a long-term health condition and navigating services to support their needs are encouraged to apply. Suitable applicants must be in a positive position of wellbeing and motivated to take on a rewarding new opportunity. Successful candidates will use their lived experience expertise to co-deliver training programmes and courses, and to support the engagement of others who may find themselves in familiar life circumstances. Peer support practitioners complement the Live Well team's expertise, with their own lived experience expertise, insight and potential to support others. You will need to be able to share your journey to motivate and encourage others to achieve outcomes that matter to them.o To work within the spirit of co-production and co deliveryo Establish a trusting and supportive role with those accessing the serviceo The ability to use advanced communication strategies to support people to achieve outcomes that matter to them. This would mean talking and listening for extended periods of time.o Highly developed skills in peer support and knowledge of the values and principles of peer supporto Team workingThe ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply
About us
Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.
Our mission is "Living Well, Caring Well, Working Together", and our vision is that every person's chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications
Essential
- Relevant experience plus additional training and/or experience in peer support
- Evidence of on-going personal development
- Commitment to obtain knowledge through work based learning and training
- NVQ Level 4, diploma or equivalent experience
- Peer mentor training
- Experience as a service user of physical healthcare/rehabilitation services
Desirable
- Recovery and social inclusion training
- Accredited peer support training
- Completed a train the trainer course
- Recovery training
- Coaching or mentoring qualification or experience
Experience
Essential
- 'Lived experience' of using secondary/specialist physical health/rehabilitation services and/or living with a long-term health condition.
- Experience of developing and using plans, strategies and skills for managing your long-term condition and symptoms.
- Working in a recovery focussed and socially inclusive manner, supporting others to achieve their goals
- Experience of managing time and workload
Desirable
- Experience of producing / writing reports
Skills
Essential
- Autonomous decision-making within a delegated workload.
- Good communication skills i.e. written, verbal, listening and proficient use of up to date systems of communication
- Excellent interpersonal skills and ability to engage with others
- Ability to identify strengths and support the development of these with service users
- Ability to treat service user's with respect and dignity at all times, adopting a culturally sensitive approach, which considers the needs of the whole person
- Ability to deal with pressure, prioritisation and delegation and meeting deadlines
- Ability to work as part of a team
- Organisational skills e.g. manage and coordinate activites
Desirable
- Understanding of audit and service evaluation
- Ability to co-deliver information to others
Special Knowledge
Essential
- Ability to positively share own life experiences and personal experiences of living with a long term health condition with people who use services, their supporters and staff
- Knowledge of the needs associated with people experiencing and living with long term health conditions.
- Knowledge of the principles of recovery and social inclusion
- Understanding of the social challenges facing people with long term health conditions (for example employment, education, housing and finances).
- Knowledge of issues relating to safeguarding
Desirable
- Awareness of NHS services
- Knowledge of third sector and partner agencies
Personal Qualities
Essential
- Demonstrate reliability and commitment in the workplace
- Ability to empathise with others
- Approachable and able to engage with a wide range of people.
- Open-minded and able to identify imaginative solutions to challenges
- Adaptive skills that embrace change and new developments
Person Specification
Qualifications
Essential
- Relevant experience plus additional training and/or experience in peer support
- Evidence of on-going personal development
- Commitment to obtain knowledge through work based learning and training
- NVQ Level 4, diploma or equivalent experience
- Peer mentor training
- Experience as a service user of physical healthcare/rehabilitation services
Desirable
- Recovery and social inclusion training
- Accredited peer support training
- Completed a train the trainer course
- Recovery training
- Coaching or mentoring qualification or experience
Experience
Essential
- 'Lived experience' of using secondary/specialist physical health/rehabilitation services and/or living with a long-term health condition.
- Experience of developing and using plans, strategies and skills for managing your long-term condition and symptoms.
- Working in a recovery focussed and socially inclusive manner, supporting others to achieve their goals
- Experience of managing time and workload
Desirable
- Experience of producing / writing reports
Skills
Essential
- Autonomous decision-making within a delegated workload.
- Good communication skills i.e. written, verbal, listening and proficient use of up to date systems of communication
- Excellent interpersonal skills and ability to engage with others
- Ability to identify strengths and support the development of these with service users
- Ability to treat service user's with respect and dignity at all times, adopting a culturally sensitive approach, which considers the needs of the whole person
- Ability to deal with pressure, prioritisation and delegation and meeting deadlines
- Ability to work as part of a team
- Organisational skills e.g. manage and coordinate activites
Desirable
- Understanding of audit and service evaluation
- Ability to co-deliver information to others
Special Knowledge
Essential
- Ability to positively share own life experiences and personal experiences of living with a long term health condition with people who use services, their supporters and staff
- Knowledge of the needs associated with people experiencing and living with long term health conditions.
- Knowledge of the principles of recovery and social inclusion
- Understanding of the social challenges facing people with long term health conditions (for example employment, education, housing and finances).
- Knowledge of issues relating to safeguarding
Desirable
- Awareness of NHS services
- Knowledge of third sector and partner agencies
Personal Qualities
Essential
- Demonstrate reliability and commitment in the workplace
- Ability to empathise with others
- Approachable and able to engage with a wide range of people.
- Open-minded and able to identify imaginative solutions to challenges
- Adaptive skills that embrace change and new developments
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
