Job summary
To support the Patient Catering management Team and to assist in developing a high peforming team of staff who work to a high standard of customer service at all times. Supporting in the day-to-day operational management of all patient catering services at primarily the University Hospital of Llandough site together with other catering services as required e.g. food production. The post holder should be able to work on both a proactive and reactive basis to meet the needs and requirements of service delivery.
The post holder will provide line management support and responsibility to a designated group of senior and supervisory staff, managing services in adherence to quality standards, processes and legislative drivers, proactively managing resources within financial constraints including maximising all income opportunities.
Main duties of the job
Responsible for the day to day management, planning and co-ordination of the catering production service and delivery to all customers including the supervision of workforce together with providing guidance and advice to a wide variety of customers and colleagues.
To receive, file, collate and report on service delivery via Key Performance Indicator information ensuring the maintenance and completion of performance monitoring systems.
The ability to speak Welsh is desirable for this role; Welsh and/or English speakers are equally welcome to apply.
About us
Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 15,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services.
Our mission is "Caring for People, Keeping People Well",and our vision is that every person's chance of leading a healthy life should be equal. As an organisation we are unashamedly ambitious for our population's health, rising to the challenges of today and tomorrow through our 10-year strategy, Shaping our Future Wellbeing. We are contributing to a healthier Wales with great emphasis placed on innovation and improvement, learning from around the world and leading the way in clinical research. Partnership working is strong at Cardiff and Vale, and we work closely with our staff and our community.
Cardiff, the thriving Welsh capital, is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person Specification
Qualifications
Essential
- Recognised qualification (diploma level) in management / supervisory skills or equivalent experience
- Level 2 Food Hygiene or equivalent
Desirable
- NVQ level 4 or equivalent and above in leadership / management
- Waste management awareness training
- Intermediate / level 3 Food Hygiene
Experience
Essential
- Experience at a manager / supervisor level
- Ability to use IT performance management monitoring systems
- Ability to manage staff issues via a range of policies
Desirable
- Supervisory experience in NHS preferably within facilities management
Skills
Essential
- Excellent communication skills. Evidence of experience of communicating effectively with a wide range of stakeholders
- Excellent organisational skills
- Good knowledge of word/excel and email functions
- Track record of leading and motivating a team
Special Knowledge
Desirable
- Waste segregation legislation within healthcare Awareness and knowledge of NHS in Wales
- Ability to speak Welsh
Person Specification
Qualifications
Essential
- Recognised qualification (diploma level) in management / supervisory skills or equivalent experience
- Level 2 Food Hygiene or equivalent
Desirable
- NVQ level 4 or equivalent and above in leadership / management
- Waste management awareness training
- Intermediate / level 3 Food Hygiene
Experience
Essential
- Experience at a manager / supervisor level
- Ability to use IT performance management monitoring systems
- Ability to manage staff issues via a range of policies
Desirable
- Supervisory experience in NHS preferably within facilities management
Skills
Essential
- Excellent communication skills. Evidence of experience of communicating effectively with a wide range of stakeholders
- Excellent organisational skills
- Good knowledge of word/excel and email functions
- Track record of leading and motivating a team
Special Knowledge
Desirable
- Waste segregation legislation within healthcare Awareness and knowledge of NHS in Wales
- Ability to speak Welsh
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
