Admin Co-ordinator Apprentice

Job summary

This post is fixed term for 15 months to meet the needs of the service.

This role is responsible for coordinating administrative tasks within Security & Portering Services. Tasks such as answering telephone queries, producing ID cards and allocating access rights, booking meetings, meeting and greeting, reporting faults to our contractors and documenting all information on our internal systems. Supporting all the team to ensure all aspects of the relevant administrative processes and procedures are followed to comply with Departmental, Directorate and UHW policies. The role means that awareness of confidentiality is used at all times.

To attend regular review meetings with the supervisor and assessor, leading to an Apprenticeship Qualification in Digital Application Support Level 2.

This qualification consists of:

• Level 2 Diploma in Digital Application Support (QCF)
• Essential Skills - Application of Number (AON) Level 1
• Essential Skills - Communication Level 1
• Essential Skills - Digital Literacy Level 2
• Foundation Apprenticeship in Digital Application Support

Main duties of the job

This role is responsible for coordinating administrative tasks within Security & Portering Services. Tasks such as answering telephone queries, producing ID cards and allocating access rights, booking meetings, meeting and greeting, reporting faults to our contractors and documenting all information on our internal systems. Supporting all the team to ensure all aspects of the relevant administrative processes and procedures are followed to comply with Departmental, Directorate and UHW policies. The role means that awareness of confidentiality is used at all times.

To attend regular review meetings with the supervisor and assessor, leading to an Apprenticeship Qualification in Digital Application Support Level 2.

This qualification consists of:

• Level 2 Diploma in Digital Application Support (QCF)
• Essential Skills - Application of Number (AON) Level 1
• Essential Skills - Communication Level 1
• Essential Skills - Digital Literacy Level 2
• Foundation Apprenticeship in Digital Application Support

Please note if you are already degree qualified or higher you will be ineligible to apply due to Welsh Government funding criteria on the level 2 qualification.

The ability to speak Welsh is desirable for this role; Welsh and/or English speakers are equally welcome to apply.

About us

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.

Our mission is"Living Well, Caring Well, Working Together",and our vision is that every person's chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.