Job summary
This post is fixed term for 2 years due to - meet the needs of the service
The Business Change Analyst will be responsible for supporting and carrying out change activities in support of local initiation work in line with the Together for Mental Health Delivery Plan .
The role involves delivering specific analytical work across the Community Addictions Unit to understand the current business processes, develop new business processes to meet the requirements, and evaluate benefits identified for each project. The Business Change Analyst is expected to contribute to the implementation of these changes to workflow management.
- Knowledge / experience within Mental Health and Addiction Services (desirable)
- Working within projects and alongside project/programme managers
- Data processing, mapping and interpreting
- Organisational efficiency identification and improvements
- Pathway mapping and development
- Cost/business improvements
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Main duties of the job
Projects
- Project Administration including documentation management and updating
- Project Management Software experience
- Risk and Issue identification and management
- Stakeholder relationship development, co-ordinating frequent points of communications with stakeholders.
- Chase actions from key project meetings.
- Strategic project management support working closely with the project manager.
- Carry out frequent and regular assessments of the project delivery and provide suggestions for streamlining where applicable. This should also include your independent identification of any risks and issues you feel need to be reviewed during project delivery.
Data and Business Analytical requirements
- Knowledge/experience using Paris database and/or other NHS databases.
- Auditing and interpreting multiple data streams.
- Service pathway development.
- Extensive knowledge and experience in managing, processing, auditing and interpreting large sums of data. Providing clear pathways for development and organisational efficiencies.
- Work closely with PM and Comms Officer to enhance communication plans.
- Implementation of business processes
- Risk & Issue management and identification
- Proficient in composing professional analysis documents with clear recommendations for development
- Able to deliver presentations to a professional standard.
- Able to provide mentoring to those within the team who are not IT literate.
- Dashboard and system development
About us
Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 15,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services.
Our mission is "Caring for People, Keeping People Well",and our vision is that every person's chance of leading a healthy life should be equal. As an organisation we are unashamedly ambitious for our population's health, rising to the challenges of today and tomorrow through our 10-year strategy, Shaping our Future Wellbeing. We are contributing to a healthier Wales with great emphasis placed on innovation and improvement, learning from around the world and leading the way in clinical research. Partnership working is strong at Cardiff and Vale, and we work closely with our staff and our community.
Cardiff, the thriving Welsh capital, is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent.
Desirable
- PRINCE2 Foundation or Practitioner or other equivalent project methodology, e.g., Agile
- BCS Foundation in Business Change
Experience
Essential
- Extensive experience in an Information role
- Relevant experience in a data collection/analysis environment
- Experience of working in a Public Sector or NHS/Healthcare environment.
- Experience of using Microsoft Office suites at an advanced level, including Excel.
Desirable
- Proven record in service delivery and 2nd line support
Skills
Essential
- Excellent analytical skills to develop, read, interpret and disseminate complex data and information to others.
- Good written and verbal skills able to assimilate complex ideas/material and argue cases in a clear persuasive way
- First class interpersonal skills with the ability to relate to and work with people at all levels and handle occasional exposure to emotional circumstances.
- Ability to pay attention to detail to produce work to a high level of accuracy
Special knowledge
Essential
- In depth knowledge of Service Provision standards and their application (ITIL particularly)
Desirable
- Understanding of local authority and NHS administrative information requirements
- Knowledge of current health and social care systems and best practice
Personal qualities
Essential
- Ability to work alone or as part of a team
- Enthusiastic, determined, patient and self-motivated
- Highly professional and flexible attitude to work
- Ability to work well under pressure
Other
Desirable
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent.
Desirable
- PRINCE2 Foundation or Practitioner or other equivalent project methodology, e.g., Agile
- BCS Foundation in Business Change
Experience
Essential
- Extensive experience in an Information role
- Relevant experience in a data collection/analysis environment
- Experience of working in a Public Sector or NHS/Healthcare environment.
- Experience of using Microsoft Office suites at an advanced level, including Excel.
Desirable
- Proven record in service delivery and 2nd line support
Skills
Essential
- Excellent analytical skills to develop, read, interpret and disseminate complex data and information to others.
- Good written and verbal skills able to assimilate complex ideas/material and argue cases in a clear persuasive way
- First class interpersonal skills with the ability to relate to and work with people at all levels and handle occasional exposure to emotional circumstances.
- Ability to pay attention to detail to produce work to a high level of accuracy
Special knowledge
Essential
- In depth knowledge of Service Provision standards and their application (ITIL particularly)
Desirable
- Understanding of local authority and NHS administrative information requirements
- Knowledge of current health and social care systems and best practice
Personal qualities
Essential
- Ability to work alone or as part of a team
- Enthusiastic, determined, patient and self-motivated
- Highly professional and flexible attitude to work
- Ability to work well under pressure
Other
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
