Safe@Home Team Administrative Assistant

Job summary

Safe@home is a new multi-agency and multi-professional integrated urgent response service which addresses a current gap in our range of intermediate care services.

Its aim is to provide an immediate and safe alternative to ambulance conveyance, EU attendance and admission to hospital when it is safe and appropriate to do so.

The new service is being developed for Cardiff and Vale drawing upon learning from established services across Wales and England.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Main duties of the job

We are looking for an Administrator to work as part of the Safe@Home Team to provide high level administration, manage patient referrals, work alongside a shift co-ordinator to ensure queries are dealt with in a timely manner, be responsible for day to day filing, answering emails, maintaining office IT systems and ordering of stock.

The post holder will need to be highly motivated and possess good organisational skills, plus be able to demonstrate excellent typing and interpersonal skills. The successful candidate would benefit from having previous experience of working in a busy and challenging office environment. The post holder will be supported to thrive in a busy, varied and professional working environment.

You will be based in one of our Response Teams (either Whitchurch/Vale C1V) with work patterns to include evenings and weekends.

About us

Cardiff and Vale University Health Boardis one of the largest Integrated Health Boards in the UK, employing over 14,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving around 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.

Our mission is"Caring for People, Keeping People Well",and ourvision is that every person's chance of leading a healthy life should be equal.Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is ourchance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.

We are a teaching Health Board with close links to the university sector, together we are training the next generation of healthcare professionals, while working on research that will unlock the cures for today's illnesses.