Assessment Unit - Acute Medicine Patient Care Navigator

Job summary

Are you an enthusiastic and dynamic individual ready to make a difference in the fast-paced world of Acute Medicine (AM)? We are seeking an exceptional individual to join our team and become an integral part of our patient-centred approach to care.

AM is moving across to a new model that will consist of a Rapid Assessment Treatment Zone (RATZ), Assessment Unit (AU), Medical Short Stay Unit and the Older Persons' Short Stay Unit.

The AU is a dynamic and busy unit within the Emergency and Acute Directorate that provides essential assessment and treatment for acutely unwell patients within the Cardiff and Vale area. The AU provides care for patients under a variety of medical specialties.

Additionally, the AM model directly links with the Medical Same Day Emergency Care (MSDEC). MSDEC is an acute assessment and diagnostic area for ambulatory patients that is supported by a variety of clinicians.

The department is very well supported and has a number of staff that are highly knowledgeable to help your transition onto the ward, smooth.

You will be at the heart of facilitating flow through the department, ensuring the patient receives the best possible experience. You will be pivotal in ensuring that patients are having all the diagnostics, pharmacy and additional discharge requirements met to facilitate a smooth and effective discharge back home.

Informal visits welcome!

Main duties of the job

The primary role of the Patient Care Navigator is to support and patient flow within the Emergency and Acute Medicine Directorate.

The post holder will work alongside the ward sister/charge nurse of the Assessment Unit ensuring that all actions have been met to facilitate a safe discharge and progress patient care. This may include ensuring transport arrangements are in place, ensuring that family members are aware of plans, facilitating investigations and medications, including running and delivering forms and medication. Futhermore, ensure checklists are completed, prompting medical staff and other allied professionals about actions required for potential discharges.

We are seeking a highly organised individuals, who work extremely well under pressure with excellent communication skills.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

About us

Cardiff and Vale University Health Boardis one of the largest Integrated Health Boards in the UK, employing over 15,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services.

Our mission is"Caring for People, Keeping People Well",and ourvision is that every person's chance of leading a healthy life should be equal. As an organisation we are unashamedly ambitious for our population's health, rising to the challenges of today and tomorrow through our 10-year strategy, Shaping our Future Wellbeing. We are contributing to a healthier Wales with great emphasis placed on innovation and improvement, learning from around the world and leading the way in clinical research. Partnership working is strong at Cardiff and Vale, and we work closely with our staff and our community.

Cardiff, the thriving Welsh capital, is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline. Whether city life or rural living, Cardiffand the Vale offers the best of both worlds.