Network Support Officer Technical

Job summary

Would you like a job providing a "hands on" networking role supporting one of the largest Data Networks within the NHS in Wales? If so, this job could be for you.

Cardiff and Vale University Health Board have an opening for a "Network Support Officer Band 6". The Health Board Cisco network supports over 30,000+ devices spread over approximately 100 sites in the Cardiff and Vale surrounding area. These devices range from PCs, Servers and Printers to almost every type of Specialised Clinical Equipment. A large Cisco Wireless LAN is also deployed and this is continually being expanded and upgraded.

The Network Support Officer Band 6 position is to support the implementation and management of the Health Board data network, ensuring standards for performance, availability and security are maintained.

You will join a small team of highly skilled network engineers who are responsible for the day-by-day operation of the network. In-depth configuration and troubleshooting skills are a requirement of this position. In addition, the successful candidate will be required to provide technical advice on various I.T. projects and also project manage a number of infrastructure related projects.

Candidates will need to be educated to Degree level (or equivalent qualification in a relevant subject) and will ideally be working towards or have CCNA.

Main duties of the job

1. To support the Trust's Computer Network and the Computer Systems that rely on it.
2. Work with Network & Deputy Network Manager in designing and implementing changes to the network infrastructure.
3. Roll-out appropriate tested software in order to ensure that the network is reliable and that the latest functionality is maintained.
4. Test new network hardware / software and advise Network & Deputy Network Manager on suitability for implementation into trust's network.
5. Roll-out new network hardware as appropriate.
6. Proactively monitor network performance & availability.
7. Respond to network failures and ensure that a fix is achieved in the shortest possible time.
8. Perform routine changes to network systems.
9. Monitor and enforce the security of the Trust's IT systems and infrastructure to the PSBA standards on all points of access to the Trust's network resources.
10. Ensure that network systems are running latest antivirus software as directed by the Network Manager/Deputy Network Manager.
11. Participate in project work and become point of contact for users during project life cycle. Ensure projects meet approved standards and follow recommended procedures.
12. Ensure that all relevant procedures for system administration are documented as directed by the Network & Deputy Network Manager Maintain version control of all software and documentation.
13. Participate in the IT on-call rota as directed by the Network & Deputy Network Manager
14. Other duties as per job description

About us

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 15,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services.

Our mission is "Caring for People, Keeping People Well",and our vision is that every person's chance of leading a healthy life should be equal. As an organisation we are unashamedly ambitious for our population's health, rising to the challenges of today and tomorrow through our 10-year strategy, Shaping our Future Wellbeing. We are contributing to a healthier Wales with great emphasis placed on innovation and improvement, learning from around the world and leading the way in clinical research. Partnership working is strong at Cardiff and Vale, and we work closely with our staff and our community.

Cardiff, the thriving Welsh capital, is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.