Health Records Administrator

Job summary

This is a highly rewarding job in the medical records department. You will be based in the bereavement administration department .

The role will involve speaking to bereaved relatives, doctors, funeral directors, the medical examiner, registrar and coroners office. The priority is to ensure that the relevant paperwork is completed in a timely manner in order for families to be able to register the death of their relatives and make the necessary arrangements.

Main duties of the job

• Answering telephone calls from bereaved relatives and explaining the bereavement process and answer any questions they may have
• Preparing medical records to be scanned to the medical examiner
• contacting doctors to complete the relevant paperwork
• Laising with funeral directors
• Maintain and update excel spreadsheets
• Knowledge of multi faith deaths

The ability to speak Welsh is desirable for this role; Welsh and/or English speakers are equally welcome to apply.

About us

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 15,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services.

Our mission is "Caring for People, Keeping People Well",and our vision is that every person's chance of leading a healthy life should be equal. As an organisation we are unashamedly ambitious for our population's health, rising to the challenges of today and tomorrow through our 10-year strategy, Shaping our Future Wellbeing. We are contributing to a healthier Wales with great emphasis placed on innovation and improvement, learning from around the world and leading the way in clinical research. Partnership working is strong at Cardiff and Vale, and we work closely with our staff and our community.

Cardiff, the thriving Welsh capital, is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.