Job summary
Are you an experienced Data Analyst?
Do you enjoy working in a fast-paced environment continually looking to evolve?
If this sounds like you, this may be the perfect opportunity for you!
Here at the NHS Business Services Authority (NHSBSA) we are incredibly proud of the work we do to support our NHS to be the best it can be. We are looking for passionate Data Analysts who can support a wide range of exciting and transformational change activities across our services, to help us deliver benefits for our NHS.
As an NHS organisation, we are aligned to the Agenda for Change NHS Pay scale. This role is at Band 6, and the current full time starting salary is £38,638, with the opportunity for pay progression to £46,581 over 5 years, dependent upon successful performance reviews and achievement of objectives.
What do we offer?
- 27 days leave (increasing with length of service) plus 8 bank holidays
- Flexible working (we are happy to discuss options such as compressed hours)
- Flexi time
- Hybrid working model (we are currently working largely remotely)
- Career development
- Active wellbeing and inclusion networks
- Excellent pension
- NHS Car lease scheme
- Access to a wide range of benefits and high street discounts!
Main duties of the job
As a Data Analyst, you will be responsible for extracting, analysing and presenting complex data to internal and external customers.
You will play a vital role in tailoring data outputs to the diverse needs of different audiences and providing advice and insight to support business decisions.
You will deliver analytical products required to support the reporting of management information and insight alongside producing and maintaining the reporting suite that delivers quality information
This exciting role requires someone who is a positive, self-motivated individual, we are looking for someone who pays attention to detail who is able to absorb technical information quickly.
- To handle large datasets with clear understanding of how to clean, process, analyse and visualise data
- The development of systems to collate, analyse and retain all forms of quality and MI
- The deliverance of high-quality reports and dashboards
- To support the transformation project with regards to requirements for MI and Data
- Being able to present data in easy to digest ways for internal/ external Audience
About us
Here at the NHS Business Services Authority (NHSBSA), what we do matters.
We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives.
We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported to help your career grow.
As one of the UK's Best Big Companies to work for, we're connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.
We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help us bring our authentic selves to work.
We're committed to being a flexible employer and we try to offer a working pattern that suits you where possible, through hybrid working, flexible hours and more.
Alongside a competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most!
Ready to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you.
We are people connected to care.
Job description
Job responsibilities
In this role, you are accountable for
1. Ability to handle large datasets with a clear understanding of how to clean, process, analyse, and visualise data.
2. Responsible for the development of systems to collect, collate, analyse and retain all forms of quality and management information.
3. Deliver high-quality reports and dashboards to analyse data to support business needs for use by internal and external customers to a required specification. Ensure that accompanying notes and definitions are regularly reviewed and updated where appropriate. To use data derived from analysis of systems to provide customer insight and feedback to create improvements.
4. Conduct advanced analysis, interpretation and presentation of complex data and information to support decision making and make recommendations for improvements and efficiencies for Citizen Services and, when requested, the wider business and external customers.
5. Ability to use business tools to interrogate, analyse and present data in an effective and informative manner.
6. Decide on the best methodology to analyse, investigate and resolve complex analytical queries or problems where there is a range of solutions or analyses.
7. Communicates complex and at times sensitive data and analysis effectively at all levels to both technical and non-technical audiences both verbally and in writing. Ensuring the information provided is accessible and understandable to a wide audience and conforms to high standards
8. Plan and organise own workload and manage activities or projects requiring formulation or adjustment.
9. Delivers timely and targeted suite of reports in a robust method, which analyse trends over time, shows comparisons of data and encompasses appropriate statistical methods and forecasts of performance. Ensures the accurate delivery of all commentary which forms part of quality information.
10. Produces fully documented information and analysis to satisfy both routine and ad hoc reports to senior management and other business areas when required, in line with business needs. This includes being responsible for ensuring action of forwarded requests relating to Freedom of Information, Parliamentary Questions and Subject Access Requests from the governance team.
11. Provide analyses to support development and refinement of metrics and reports to highlight trends, identify outlier behaviours within the data sets and risks within NHS services.
12. Represents the organisation as a data/business expert with internal and external customers. Provides ad-hoc support to the management team, where specialist skills/input is required.
13. Maintain and adapt the web-based electronic reporting system environment in line with customer requirements.
14. Supports training and advice across the relevant services in relation to the appropriate usage and understanding of quality information.
15. Ensure the integrity of the data and all reports and information requests are quality checked in conjunction with business experts and statisticians, where appropriate.
16. Works collaboratively with a diverse range of customers/users within the Organisation, the NHS and external organisations to define and develop new information products, enhance existing information provision and support target monitoring work.
17. Make use of available IT to automate tasks where appropriate.
18. Participate in user acceptance testing for new or changed information systems.
19. Undertakes periodic validation checks of performance and management data to ensure quality, integrity and accuracy.
20. Works flexibly with colleagues utilising their relevant skills and experience to fully understand the complexities of different services.
21. Assists with both long and short term planning within own work area.
22. Responsible for positively achieving team and personal objectives in accordance with GROW.
23. Line manager duties including appraisals, performance reviews, disciplinaries and authorising expenses.
24. Lead by example setting and promoting the highest standards of behaviour across the department. This will be in line with the NHSBSA values and behaviours
25. Will undertake such other duties as may be required commensurate with grade, training and experience.
26. Support the build and deliver a Data Strategy .
Job description
Job responsibilities
In this role, you are accountable for
1. Ability to handle large datasets with a clear understanding of how to clean, process, analyse, and visualise data.
2. Responsible for the development of systems to collect, collate, analyse and retain all forms of quality and management information.
3. Deliver high-quality reports and dashboards to analyse data to support business needs for use by internal and external customers to a required specification. Ensure that accompanying notes and definitions are regularly reviewed and updated where appropriate. To use data derived from analysis of systems to provide customer insight and feedback to create improvements.
4. Conduct advanced analysis, interpretation and presentation of complex data and information to support decision making and make recommendations for improvements and efficiencies for Citizen Services and, when requested, the wider business and external customers.
5. Ability to use business tools to interrogate, analyse and present data in an effective and informative manner.
6. Decide on the best methodology to analyse, investigate and resolve complex analytical queries or problems where there is a range of solutions or analyses.
7. Communicates complex and at times sensitive data and analysis effectively at all levels to both technical and non-technical audiences both verbally and in writing. Ensuring the information provided is accessible and understandable to a wide audience and conforms to high standards
8. Plan and organise own workload and manage activities or projects requiring formulation or adjustment.
9. Delivers timely and targeted suite of reports in a robust method, which analyse trends over time, shows comparisons of data and encompasses appropriate statistical methods and forecasts of performance. Ensures the accurate delivery of all commentary which forms part of quality information.
10. Produces fully documented information and analysis to satisfy both routine and ad hoc reports to senior management and other business areas when required, in line with business needs. This includes being responsible for ensuring action of forwarded requests relating to Freedom of Information, Parliamentary Questions and Subject Access Requests from the governance team.
11. Provide analyses to support development and refinement of metrics and reports to highlight trends, identify outlier behaviours within the data sets and risks within NHS services.
12. Represents the organisation as a data/business expert with internal and external customers. Provides ad-hoc support to the management team, where specialist skills/input is required.
13. Maintain and adapt the web-based electronic reporting system environment in line with customer requirements.
14. Supports training and advice across the relevant services in relation to the appropriate usage and understanding of quality information.
15. Ensure the integrity of the data and all reports and information requests are quality checked in conjunction with business experts and statisticians, where appropriate.
16. Works collaboratively with a diverse range of customers/users within the Organisation, the NHS and external organisations to define and develop new information products, enhance existing information provision and support target monitoring work.
17. Make use of available IT to automate tasks where appropriate.
18. Participate in user acceptance testing for new or changed information systems.
19. Undertakes periodic validation checks of performance and management data to ensure quality, integrity and accuracy.
20. Works flexibly with colleagues utilising their relevant skills and experience to fully understand the complexities of different services.
21. Assists with both long and short term planning within own work area.
22. Responsible for positively achieving team and personal objectives in accordance with GROW.
23. Line manager duties including appraisals, performance reviews, disciplinaries and authorising expenses.
24. Lead by example setting and promoting the highest standards of behaviour across the department. This will be in line with the NHSBSA values and behaviours
25. Will undertake such other duties as may be required commensurate with grade, training and experience.
26. Support the build and deliver a Data Strategy .
Person Specification
Personal Qualities, Knowledge and Skills
Essential
- Pays attention to detail.
- Flexible and committed team player with the ability to use own initiative.
- Able to absorb technical information quickly
- Able to work on multiple activities in a changing environment
- Capable of delivering within stringent deadlines.
- Good organisation skills.
- Proactive, personally motivated with good organisational skills.
- Able to critically appraise and interpret highly complex data and advise on actions based on the comparison of a range of options
- Able to interrogate databases to obtain data for analysis.
- Analytical and logical approach to problem solving
- Ability to present information to a variety of audiences with varying levels of understanding
- Able to use database, statistical, word processing, spread sheet and presentational IT packages to produce complex and, at times, highly sensitive reports.
- Accurate with the ability to prioritise own workload and work independently within established parameters.
- Confident at data analysis and presenting information.
- Able to communicate complicated issues in a clear manner.
- Able to concentrate intensively, using discretion in decision-making activities
Desirable
- Advanced skills in Microsoft Office Packages.
- Data reporting packages and tools.
- Knowledge of web based reporting tools.
- Able to identify and act on future needs and opportunities
- Advance skills in Power-Bi
Experience
Essential
- In-depth specialist knowledge of information and quality analysis through relevant qualification(s) or acquired through training or relevant on the job experience.
- Experience in a post involving data collection, validation and analysis.
- Experience of working within a business reporting environment.
- Experience in personally resolving complex queries.
- A sound understanding of the importance of quality data.
- Experience of advising and supporting business areas to gain more insight and value from data
- Experience of creating dashboards and carrying out analysis
Desirable
- Worked in the NHS or other large organisation.
- Experience of handling sensitive data
Qualifications
Essential
- NVQ level 3 or equivalent in a relevant discipline such as data analysis, or can demonstrate equivalent work experience or further education training.
Desirable
- Degree in mathematics/statistics or subject requiring high level of numeracy, or equivalent qualification or experience
Person Specification
Personal Qualities, Knowledge and Skills
Essential
- Pays attention to detail.
- Flexible and committed team player with the ability to use own initiative.
- Able to absorb technical information quickly
- Able to work on multiple activities in a changing environment
- Capable of delivering within stringent deadlines.
- Good organisation skills.
- Proactive, personally motivated with good organisational skills.
- Able to critically appraise and interpret highly complex data and advise on actions based on the comparison of a range of options
- Able to interrogate databases to obtain data for analysis.
- Analytical and logical approach to problem solving
- Ability to present information to a variety of audiences with varying levels of understanding
- Able to use database, statistical, word processing, spread sheet and presentational IT packages to produce complex and, at times, highly sensitive reports.
- Accurate with the ability to prioritise own workload and work independently within established parameters.
- Confident at data analysis and presenting information.
- Able to communicate complicated issues in a clear manner.
- Able to concentrate intensively, using discretion in decision-making activities
Desirable
- Advanced skills in Microsoft Office Packages.
- Data reporting packages and tools.
- Knowledge of web based reporting tools.
- Able to identify and act on future needs and opportunities
- Advance skills in Power-Bi
Experience
Essential
- In-depth specialist knowledge of information and quality analysis through relevant qualification(s) or acquired through training or relevant on the job experience.
- Experience in a post involving data collection, validation and analysis.
- Experience of working within a business reporting environment.
- Experience in personally resolving complex queries.
- A sound understanding of the importance of quality data.
- Experience of advising and supporting business areas to gain more insight and value from data
- Experience of creating dashboards and carrying out analysis
Desirable
- Worked in the NHS or other large organisation.
- Experience of handling sensitive data
Qualifications
Essential
- NVQ level 3 or equivalent in a relevant discipline such as data analysis, or can demonstrate equivalent work experience or further education training.
Desirable
- Degree in mathematics/statistics or subject requiring high level of numeracy, or equivalent qualification or experience
