Job summary
We are looking for a Cyber Security Support Analyst to join our team. This is a unique opportunity to support our people ensuring the security of our network infrastructure and information systems, while enabling open and modern secure digital services.
Working in the CyberSecurity Operations Team, you will actively monitor & review security alerts and security tooling information, to ensure the security of NHSBSA infrastructure and information systems, maintaining knowledge of our information security principles and practices ensuring timely security support is provided to meet business needs.
You will assist with maintaining the organisationsCyberSecurity Operations functions supporting theteam manager in developing and supporting a range of products andservices, includingproactively assessing and investigating potential items of risk and of vulnerabilities in the network.
You will be an active member of the DDAT department based in Newcastle, on a hybrid working model where we all come together for 1 or 2 days per week.
What do we offer?
27 days leave (increasing with length of service) plus 8 bank holidays
Flexible working (we are happy to discuss options such as compressed hours)
Flexi time
Hybrid working model (we are currently working largely remotely)
Career development
Active wellbeing and inclusion networks
Excellent pension (23.7% employer contribution)
NHS Car lease scheme
Access to a wide range of benefits and high street discounts!
Main duties of the job
-
Provide support for Security systems, using your initiative to ensure the security, availability and stability of NHSBSA services.
Analysing technical, security and statistical data and resolving complex issues when security is impaired, escalating when necessary.
Identify through research and investigation, security threats providing analysis and evaluation in a timely manner.
Working collaboratively with colleagues in the Information security function conduct risk assessments.
Working collaboratively with Security architects, network specialists and 3rd party providers develop and improve network security.
Develop knowledge and systems related to Cryptographic services.
About us
Here at the NHS Business Services Authority (NHSBSA), what we do matters.
We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives.
We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported to help your career grow.
As one of the UK's Best Big Companies to work for, we're connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.
We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help us bring our authentic selves to work.
We're committed to being a flexible employer and we try to offer a working pattern that suits you where possible, through hybrid working, flexible hours and more.
Alongside a competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most!
Ready to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you.
We are people connected to care.
Job description
Job responsibilities
Specialist Skills
-
Provide support for Security systems, using your initiative to ensure the security, availability and stability of NHSBSA services.
Analysing technical, security and statistical data and resolving complex issues when security is impaired, escalating when necessary.
Identify through research and investigation, security threats providing analysis and evaluation in a timely manner.
Working collaboratively with colleagues in the Information security function conduct risk assessments.
Working collaboratively with Security architects, network specialists and 3rd party providers develop and improve network security.
Develop knowledge and systems related to Cryptographic services.
In addition you will:
-
Provide Security awareness training for non-Security staff in the safe and secure use of Information Technology.
Maintain an understanding and be aware of developments in the cyber security threat landscape.
Work within NHSBSAs policies, standing orders, financial regulations, and legislative requirements.
Work collaboratively with colleagues and customers to deliver high-quality secure technology services.
Create and maintain operating instructions, user guides and reference/ training material to be used by a technical and non-technical audience.
Complete own assigned tasks to a high quality and within agreed timelines. Pro-actively proposing improvements to enhance own and business areas. Escalating issues at appropriate times.
Actively identify your development and training needs within this specialism to maintain and develop your skills in Cyber Security to meet the requirements of the business. Mentored by more experienced colleagues in other Cyber Security tasks to extend your skills, experience, and knowledge.
In addition to the above accountabilities, as post holder you are expected to
-
Undertake additional duties and responsibilities in line with the purpose of your role and as agreed by your line manager.
Demonstrate NHSBSA values and core capabilities in all aspects of your work.
Encourage an environment where your own and colleagues safety and well-being is promoted.
Contribute to a culture which values diversity and inclusion.
Follow NHSBSA policies, procedures, and protocols as they apply to your role.
The role is based in Newcastle, with occasional travel to other locations.
Job description
Job responsibilities
Specialist Skills
-
Provide support for Security systems, using your initiative to ensure the security, availability and stability of NHSBSA services.
Analysing technical, security and statistical data and resolving complex issues when security is impaired, escalating when necessary.
Identify through research and investigation, security threats providing analysis and evaluation in a timely manner.
Working collaboratively with colleagues in the Information security function conduct risk assessments.
Working collaboratively with Security architects, network specialists and 3rd party providers develop and improve network security.
Develop knowledge and systems related to Cryptographic services.
In addition you will:
-
Provide Security awareness training for non-Security staff in the safe and secure use of Information Technology.
Maintain an understanding and be aware of developments in the cyber security threat landscape.
Work within NHSBSAs policies, standing orders, financial regulations, and legislative requirements.
Work collaboratively with colleagues and customers to deliver high-quality secure technology services.
Create and maintain operating instructions, user guides and reference/ training material to be used by a technical and non-technical audience.
Complete own assigned tasks to a high quality and within agreed timelines. Pro-actively proposing improvements to enhance own and business areas. Escalating issues at appropriate times.
Actively identify your development and training needs within this specialism to maintain and develop your skills in Cyber Security to meet the requirements of the business. Mentored by more experienced colleagues in other Cyber Security tasks to extend your skills, experience, and knowledge.
In addition to the above accountabilities, as post holder you are expected to
-
Undertake additional duties and responsibilities in line with the purpose of your role and as agreed by your line manager.
Demonstrate NHSBSA values and core capabilities in all aspects of your work.
Encourage an environment where your own and colleagues safety and well-being is promoted.
Contribute to a culture which values diversity and inclusion.
Follow NHSBSA policies, procedures, and protocols as they apply to your role.
The role is based in Newcastle, with occasional travel to other locations.
Person Specification
Qualifications
Essential
- 1.ICT qualification OR recent ICT experience
Desirable
- 1.ITIL foundation qualification
- 2.Other professionally recognised ICT certification
- 3.ICT related degree
Personal Qualities, Knowledge and Skills
Essential
- 1.Exposure to one or more security tools
- 2.Basic understanding of Secure development
- 3.Inquisitive
- 4.A strong focus on customer service
- 5.Self-motivated
- 6.Proactive
Desirable
- 1.Has a real interest in information security and ensures they keep up-to-date with the latest Security news
Experience
Essential
- 1.Recent security or support experience
- 2.Experience of working as part of a team to provide a service to customers
- 3.Experience of effectively learning new skills and developing oneself
Desirable
- 1.Knowledge of Cyber Security capabilities
- 2.The production of ICT security reports/MI for relevant parties
Person Specification
Qualifications
Essential
- 1.ICT qualification OR recent ICT experience
Desirable
- 1.ITIL foundation qualification
- 2.Other professionally recognised ICT certification
- 3.ICT related degree
Personal Qualities, Knowledge and Skills
Essential
- 1.Exposure to one or more security tools
- 2.Basic understanding of Secure development
- 3.Inquisitive
- 4.A strong focus on customer service
- 5.Self-motivated
- 6.Proactive
Desirable
- 1.Has a real interest in information security and ensures they keep up-to-date with the latest Security news
Experience
Essential
- 1.Recent security or support experience
- 2.Experience of working as part of a team to provide a service to customers
- 3.Experience of effectively learning new skills and developing oneself
Desirable
- 1.Knowledge of Cyber Security capabilities
- 2.The production of ICT security reports/MI for relevant parties
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
