DDAT Business Resource Co-ordinator

NHS Business Services Authority

Information:

This job is now closed

Job summary

As a DDAT Resource Co-ordinator, you will manage, administer, maintain, and support budgets, assets, and procurement services for NHSBSA IT-related staff, hardware, software, and consumables. You will identify service improvements, measure and record efficiency savings, and source IT goods and services at optimum prices. Your role will involve providing practical guidance on IT procurement matters and supporting NHSBSA's journey to becoming a multi-sourcing digital business.

  • 27 days leave (increasing with length of service) plus 8 bank holidays
  • Flexible working (we are happy to discuss options such as compressed hours)
  • Flexi time
  • Hybrid working model (we are currently working largely remotely)
  • Career development
  • Active wellbeing and inclusion networks
  • Excellent pension (20.6% employer contribution)
  • NHS Car lease scheme
  • Access to a wide range of benefits and high street discounts!

Main duties of the job

Manage and support budgets, assets, and procurement services for IT-related resources.Identify and implement service improvements in budget and procurement operations.Measure and record efficiency savings from implemented improvements.Source a wide range of IT goods and services at optimum prices.Provide practical guidance and information on IT procurement matters.Drive processes to monitor and analyse resource demand.Work closely in financial management and lead the continued development of resources.Plan and manage workloads for one or more teams to meet objectives and delivery timeframes.Engage with stakeholders to facilitate and foster collaborative approaches.Prioritise requirements and optimise resource utilisation.Advise on standards, methods, tools, and applications to meet organisational objectives.Responsible for the maintenance and updating of information for the Configuration Management Database and the NHSBSA approved software list for software licences, to ensure compliance with licensing agreements.

About us

Here at the NHS Business Services Authority (NHSBSA), what we do matters.

We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we take pride in being part of something so meaningful, that touches millions of lives.

Just as we design our services around the needs of our customers, we place our people at the heart of our organisation. That's why when you join us, you'll be empowered and given the right support to help your career grow.

As one of the UK's Best Big Companies to work for, we're all connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.

We strive to offer a fantastic colleague experience, where every voice is heard, and every colleague is supported and respected. Wellbeing, diversity and inclusion is at the centre of this, so when you join us, you can connect with our Lived Experience Networks who help us to bring our authentic selves to work.

We welcome applications from people of all backgrounds and circumstances. We are committed and proud to be a flexible employer and will endeavour to offer a working pattern that suits you wherever possible, whether that be hybrid working, flexible hours, job sharing and more.

Ready to join us on our journey to be a catalyst for better health? Apply today and see where the NHSBSA can take you.

We are people connected to care.

Date posted

15 November 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year

Contract

Permanent

Working pattern

Full-time, Flexible working, Compressed hours

Reference number

914-BSA4876

Job locations

Stella House

Goldcrest Way

Newcastle upon Tyne

NE158NY


Job description

Job responsibilities

In this role, you are accountable for:

Responsibility for the production, administration and monitoring of expenditure forecasts and ongoing costs for IT Capital, Revenue, Baseline and Strategy budgets. Analysing financial data to produce and present complex financial reports for discussion with Senior Managers

Responsibility for the liaising and negotiating with external suppliers for the procurement of goods and services as required to ensure the best possible service and cost is negotiated for the NHSBSA and its users to ensure deliverables are met within a timely manner and budget

Responsible for stock control and procurement of IT consumables, including selection of suppliers, to ensure that adequate stock levels are maintained to meet business requirements

Responsible for confirmation of delivery of equipment / services and initiation of invoice reconciliation and where appropriate responsible for the raising of debtor invoices.

Undertaking day to day maintenance and updates of IT related budgets and carrying out month end and year end procedures efficiently and effectively. This includes regular liaison with the NHSBSA Finance and Commercial Teams

Responsible for the maintenance and updating of information for the Configuration Management Database and the NHSBSA approved software list for software licences, to ensure compliance with licensing agreements

Provide support for a wide range of internal teams for any issues on procurement, budget management, licence agreements, Escrow agreements and tools such as Integra, Service Management tool etc

Undertake investigation and research into alternative IT Suppliers aimed at improving the cost-effective provision of services.

Responsible for the training and mentoring of staff to carry out budget and procurement administration activities

Develop a thorough knowledge of and adhere to at all times, the Authoritys Standing Financial Instructions, Standing Orders and Purchasing procedures

Manages, provides and receives highly complex, sensitive and contentious information (Commercial in Confidence Information), presenting information to a wide range of stakeholders

Exercise decision making, negotiation and judgement on matters that will include analysis of options, recommending solutions which may not be popular using persuasion and influencing skills to improve service delivery and processes.

Plans, schedules and co-ordinates a range of budget and procurement activities across a number of business areas in line with current business objectives. Adjusts plans as necessary to manage conflicting priorities and deadlines.

Accurately produces information and maintains documentation and contract records within systems in accordance with SFIs for audit requirements and business requests.

Communicates effectively at all levels, verbally and in writing and establishes and maintains communication with individuals and groups, internally and externally. Can explain difficult or complex matters, overcoming any problems in understanding.

Proactively engaging in conversations to support the on-going development and maintenance of your own skills and knowledge, including attending relevant Communities of Practice.

In addition to the above accountabilities, as post holder you are expected to:

Undertake additional duties and responsibilities in line with the overall purpose of your role and as agreed by your line manager.

Demonstrate NHSBSA values and core capabilities in all aspects of your work.

Foster an environment where your own and colleagues safety and well-being is promoted.

Contribute to a culture which values diversity and inclusion.

Comply with NHSBSA policies, procedures and protocols as they apply to your role.

In addition to the above accountabilities, as post holder you are expected to:

  1. Undertake additional duties and responsibilities in line with the overall purpose of your role and as agreed by your line manager.
  2. Demonstrate NHSBSA values and core capabilities in all aspects of your work.
  3. Foster an environment where your own and colleagues safety and well-being is promoted.
  4. Contribute to a culture which values diversity and inclusion.
  5. Comply with NHSBSA policies, procedures and protocols as they apply to your role.

Job description

Job responsibilities

In this role, you are accountable for:

Responsibility for the production, administration and monitoring of expenditure forecasts and ongoing costs for IT Capital, Revenue, Baseline and Strategy budgets. Analysing financial data to produce and present complex financial reports for discussion with Senior Managers

Responsibility for the liaising and negotiating with external suppliers for the procurement of goods and services as required to ensure the best possible service and cost is negotiated for the NHSBSA and its users to ensure deliverables are met within a timely manner and budget

Responsible for stock control and procurement of IT consumables, including selection of suppliers, to ensure that adequate stock levels are maintained to meet business requirements

Responsible for confirmation of delivery of equipment / services and initiation of invoice reconciliation and where appropriate responsible for the raising of debtor invoices.

Undertaking day to day maintenance and updates of IT related budgets and carrying out month end and year end procedures efficiently and effectively. This includes regular liaison with the NHSBSA Finance and Commercial Teams

Responsible for the maintenance and updating of information for the Configuration Management Database and the NHSBSA approved software list for software licences, to ensure compliance with licensing agreements

Provide support for a wide range of internal teams for any issues on procurement, budget management, licence agreements, Escrow agreements and tools such as Integra, Service Management tool etc

Undertake investigation and research into alternative IT Suppliers aimed at improving the cost-effective provision of services.

Responsible for the training and mentoring of staff to carry out budget and procurement administration activities

Develop a thorough knowledge of and adhere to at all times, the Authoritys Standing Financial Instructions, Standing Orders and Purchasing procedures

Manages, provides and receives highly complex, sensitive and contentious information (Commercial in Confidence Information), presenting information to a wide range of stakeholders

Exercise decision making, negotiation and judgement on matters that will include analysis of options, recommending solutions which may not be popular using persuasion and influencing skills to improve service delivery and processes.

Plans, schedules and co-ordinates a range of budget and procurement activities across a number of business areas in line with current business objectives. Adjusts plans as necessary to manage conflicting priorities and deadlines.

Accurately produces information and maintains documentation and contract records within systems in accordance with SFIs for audit requirements and business requests.

Communicates effectively at all levels, verbally and in writing and establishes and maintains communication with individuals and groups, internally and externally. Can explain difficult or complex matters, overcoming any problems in understanding.

Proactively engaging in conversations to support the on-going development and maintenance of your own skills and knowledge, including attending relevant Communities of Practice.

In addition to the above accountabilities, as post holder you are expected to:

Undertake additional duties and responsibilities in line with the overall purpose of your role and as agreed by your line manager.

Demonstrate NHSBSA values and core capabilities in all aspects of your work.

Foster an environment where your own and colleagues safety and well-being is promoted.

Contribute to a culture which values diversity and inclusion.

Comply with NHSBSA policies, procedures and protocols as they apply to your role.

In addition to the above accountabilities, as post holder you are expected to:

  1. Undertake additional duties and responsibilities in line with the overall purpose of your role and as agreed by your line manager.
  2. Demonstrate NHSBSA values and core capabilities in all aspects of your work.
  3. Foster an environment where your own and colleagues safety and well-being is promoted.
  4. Contribute to a culture which values diversity and inclusion.
  5. Comply with NHSBSA policies, procedures and protocols as they apply to your role.

Person Specification

Qualifications

Essential

  • 1.Foundation Degree or equivalent with relevant in-depth knowledge of the subject matter or
  • 2.Relevant experience of the subject matter

Desirable

  • 1.Qualifications in appropriate IT certification (e.g. ITIL)

Experience

Essential

  • Significant Experience of:
  • 1.Performing a range of varied work activities in developing relationships and engaging key stakeholders.
  • 2.Communicating complex technical information easily to both technical and non-technical people.
  • 3.Rapidly absorbing complex technical and business information to learn new technologies keep skills up to date and adapt to change.
  • 4.Identifying risks and escalating them as appropriate.
  • 5.Analysing and interpreting a wide range of highly complex non-routine data.
  • Experience of:
  • 6.Presenting work at user groups and conferences
  • 7.Managing, training, developing and sharing best practice with a range of staff.
  • 8.Developing existing capabilities within the teams and at individual levels

Desirable

  • 1.A strong understanding of relevant frameworks and methods relevant to the role, such as Agile and Waterfall Project Management delivery methodologies

Personal Qualities, Knowledge and Skills

Essential

  • Significant knowledge and skills in the following areas:
  • 1.Analysis and prioritisation of tasks.
  • 2.Working collaboratively within a multi-disciplinary team setting, both internal and externally.
  • 3.Planning and management of own and others' work to achieve business objectives.
  • 4.Managing relationships with stakeholders
  • 5.Pro-active approach to self-learning and continuous professional development.
  • 6.Managing multiple contracted suppliers adhering to contracted SLA's.
  • 7.Developing and reviewing report metrics
  • 8.Multi-tasking, working across multiple projects, analysing opportunities, defining successful approaches, and proactively solve problems

Desirable

  • 1.Software licensing, providing advice and support to colleagues.
  • 2.Delivery of high-quality advice, support, documentation and training in both contractual and procedural aspects of licensing
Person Specification

Qualifications

Essential

  • 1.Foundation Degree or equivalent with relevant in-depth knowledge of the subject matter or
  • 2.Relevant experience of the subject matter

Desirable

  • 1.Qualifications in appropriate IT certification (e.g. ITIL)

Experience

Essential

  • Significant Experience of:
  • 1.Performing a range of varied work activities in developing relationships and engaging key stakeholders.
  • 2.Communicating complex technical information easily to both technical and non-technical people.
  • 3.Rapidly absorbing complex technical and business information to learn new technologies keep skills up to date and adapt to change.
  • 4.Identifying risks and escalating them as appropriate.
  • 5.Analysing and interpreting a wide range of highly complex non-routine data.
  • Experience of:
  • 6.Presenting work at user groups and conferences
  • 7.Managing, training, developing and sharing best practice with a range of staff.
  • 8.Developing existing capabilities within the teams and at individual levels

Desirable

  • 1.A strong understanding of relevant frameworks and methods relevant to the role, such as Agile and Waterfall Project Management delivery methodologies

Personal Qualities, Knowledge and Skills

Essential

  • Significant knowledge and skills in the following areas:
  • 1.Analysis and prioritisation of tasks.
  • 2.Working collaboratively within a multi-disciplinary team setting, both internal and externally.
  • 3.Planning and management of own and others' work to achieve business objectives.
  • 4.Managing relationships with stakeholders
  • 5.Pro-active approach to self-learning and continuous professional development.
  • 6.Managing multiple contracted suppliers adhering to contracted SLA's.
  • 7.Developing and reviewing report metrics
  • 8.Multi-tasking, working across multiple projects, analysing opportunities, defining successful approaches, and proactively solve problems

Desirable

  • 1.Software licensing, providing advice and support to colleagues.
  • 2.Delivery of high-quality advice, support, documentation and training in both contractual and procedural aspects of licensing

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

NHS Business Services Authority

Address

Stella House

Goldcrest Way

Newcastle upon Tyne

NE158NY


Employer's website

https://www.nhsbsa.nhs.uk/what-we-do/work-us (Opens in a new tab)


Employer details

Employer name

NHS Business Services Authority

Address

Stella House

Goldcrest Way

Newcastle upon Tyne

NE158NY


Employer's website

https://www.nhsbsa.nhs.uk/what-we-do/work-us (Opens in a new tab)


For questions about the job, contact:

DDAT Operational Support Manager

Joanne Raffo

joanne.raffo@nhsbsa.nhs.uk

01133120032

Date posted

15 November 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year

Contract

Permanent

Working pattern

Full-time, Flexible working, Compressed hours

Reference number

914-BSA4876

Job locations

Stella House

Goldcrest Way

Newcastle upon Tyne

NE158NY


Supporting documents

Privacy notice

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