Lead Developer

NHS Business Services Authority

The closing date is 25 June 2024

Job summary

Here at NHS Business Services Authority, we have a growing digital agenda. An opportunity has arisen for a Lead Developer to join our Digital, Data and Technology Directorate.

As a Lead Developer, you will provide expert knowledge within the software development community to actively develop, implement and enable on-going support of services. You will lead and enable the growth of skills within the team.

This is a perfect opportunity for someone who has a passion for software development, an eye for detail and experience working collaboratively within a multi-disciplinary team setting. You will also have experience of working with Java/Spring in a professional environment.

You will lead on exciting projects which will make a difference. You will work closely with stakeholders, forming a deep understanding of customer and organisational requirements, translating requirements into user stories to create deliverable features.

What do we offer?

27 days leave (increasing with length of service) plus 8 bank holidays

Flexible working (we are happy to discuss options such as compressed hours)

Flexi time

Hybrid working model (we are currently working largely remotely)

Career development

Active wellbeing and inclusion networks

Excellent pension

NHS Car lease scheme

Access to a wide range of benefits and high street discounts!

Main duties of the job

Analysis of requirements, design and development of applications to meet business needs.

Analysis, investigation and resolution of complex ICT issues, within new and existing services.

Software development lifecycle, including but not limited to developing code based applications, quality assurance and test processes, and supporting in a 2nd/3rd line environment.

Rapidly absorbing highly complex technical and business information.

Identifying risks and escalating them as appropriate.

Writing and maintaining system documentation.

About us

Here at the NHS Business Services Authority (NHSBSA), what we do matters.

We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we take pride in being part of something so meaningful, that touches millions of lives.

Just as we design our services around the needs of our customers, we place our people at the heart of our organisation. That's why when you join us, you'll be empowered and given the right support to help your career grow.

As one of the UK's Best Big Companies to work for, we're all connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.

We strive to offer a fantastic colleague experience, where every voice is heard, and every colleague is supported and respected. Wellbeing, diversity and inclusion is at the centre of this, so when you join us, you can connect with our Lived Experience Networks who help us to bring our authentic selves to work.

We welcome applications from people of all backgrounds and circumstances. We are committed and proud to be a flexible employer and will endeavor to offer a working pattern that suits you wherever possible, whether that be hybrid working, flexible hours, job sharing and more.

Ready to join us on our journey to be a catalyst for better health? Apply today and see where the NHSBSA can take you.

We are people connected to care.

Date posted

11 June 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£43,742 to £50,056 a year

Contract

Permanent

Working pattern

Full-time

Reference number

914-BSA4637

Job locations

Stella House

Goldcrest way, Newburn Riverside

Newcastle Upon Tyne

NE15 8NY


Job description

Job responsibilities

In this role, you are accountable for:

Specialist skillsEvaluating, analysing, and interpreting highly complex information and requirements to inform development of applications and services, providing options to support a range of solutions.Communicating with other IT professionals to provide detailed and highly complex information in easy to understand formats.Applying specialist knowledge, defining and applying appropriate methods and procedures throughout the full development lifecycle in accordance with IT standards and customer requirements.Designing, developing and delivering systems and services that provide value based features and benefits for new and existing services.Redesigning, re-factoring and innovatively delivering modernisation of existing services, in a creative and timely manner.Provide specialist advice and guidance for resolving complex issues that affect bespoke services, third-party applications and configurable of the shelf products (CoTS) and services, to support swift resolution of problems and major incidents.Using incident, problem, request and change management processes and systems to support the successful implementation of system enhancements and fault resolutions, in a timely manner.Implementing standards and policies, pro-actively identifying and proposing improvements or enhancements to meet changing needs.Proactively engaging in conversations to support the on-going development and maintenance of your own skills and knowledge,including attending relevant Communities of Practice.Communicating complex information effectively across a wide range of people and levels of understanding, including both technical and non-technical audiences, to influence, negotiate and secure value based outcomes for the delivery of services.Planning work of own and other team members to achieve agreed objectives, prioritising multiple and sometimes conflicting deliverables, escalating as appropriate, any issues which may impact deadlines.Leading, participating and contributing to quality assurance reviews of your and others work through a variety of approaches such as peer review, learning logs, and engaging in appropriate communities of practice.Regularly horizon scans to keep abreast of new and emerging technologies and standards to support innovative and creativedelivery of business objectives.

StaffUndertake and support relevant recruitment and selection in line with organisational processes.Train, mentor, and coach other team members, and apprentices to enable the on-going personal development and growth ofskills within the team.Co-ordinates and allocates work to other team members in line with agreed delivery of services

Financial ManagementMaintain an awareness of financial and personal implications in the use of a range of resources.Contribute to and prepare proposals for change including producing necessary estimates, mandates and business cases within the technology department.

Relationship ManagementIdentifying opportunities and engaging in partnership working with other individuals, groups and agencies within the NHS, DoH and other third parties.Effectively engage and collaborate across multiple disciplines to ensure consistent approaches, methods, standards, and patterns are holistically applied.

Information ManagementMaintaining an awareness of agreed service levels, KPI's and standards within team, reviewing own performance and adapt own approach to maximise the delivery to support and meet agreed standards.Monitoring and reporting on a number of areas including agreed service levels, KPI's and standards within team, generating reports to agreed frequency, methods and processes.

Delivery ManagementPreparing plans to enable the delivery and management of projects and programmes undertaken by the team. Providing operational direction in the preparation of plans to deliver systems and service across the organisation.Proactively identify challenges that may affect delivery, providing mitigating actions and a decisive response.Providing feedback on functional and non-functional requirements to ensure the overall needs of the business are met from an ICT perspective, participating in procurement processes as required.

In addition to the above accountabilities, as post holder you are expected to:

Undertake additional duties and responsibilities in line with the purpose of your role and as agreed by your line manager.Demonstrate NHSBSA values and core capabilities in all aspects of your work.Encourage an environment where your own and colleagues safety and well-being is promoted.Contribute to a culture which values diversity and inclusion.Follow NHSBSA policies, procedures, and protocols as they apply to your role.

Working relationships

Responsible to: Assigned Team Manager

Key relationships and connections:Team members,Service delivery teams,Business stakeholdersService ManagersSuppliersPeer Networks

Job description

Job responsibilities

In this role, you are accountable for:

Specialist skillsEvaluating, analysing, and interpreting highly complex information and requirements to inform development of applications and services, providing options to support a range of solutions.Communicating with other IT professionals to provide detailed and highly complex information in easy to understand formats.Applying specialist knowledge, defining and applying appropriate methods and procedures throughout the full development lifecycle in accordance with IT standards and customer requirements.Designing, developing and delivering systems and services that provide value based features and benefits for new and existing services.Redesigning, re-factoring and innovatively delivering modernisation of existing services, in a creative and timely manner.Provide specialist advice and guidance for resolving complex issues that affect bespoke services, third-party applications and configurable of the shelf products (CoTS) and services, to support swift resolution of problems and major incidents.Using incident, problem, request and change management processes and systems to support the successful implementation of system enhancements and fault resolutions, in a timely manner.Implementing standards and policies, pro-actively identifying and proposing improvements or enhancements to meet changing needs.Proactively engaging in conversations to support the on-going development and maintenance of your own skills and knowledge,including attending relevant Communities of Practice.Communicating complex information effectively across a wide range of people and levels of understanding, including both technical and non-technical audiences, to influence, negotiate and secure value based outcomes for the delivery of services.Planning work of own and other team members to achieve agreed objectives, prioritising multiple and sometimes conflicting deliverables, escalating as appropriate, any issues which may impact deadlines.Leading, participating and contributing to quality assurance reviews of your and others work through a variety of approaches such as peer review, learning logs, and engaging in appropriate communities of practice.Regularly horizon scans to keep abreast of new and emerging technologies and standards to support innovative and creativedelivery of business objectives.

StaffUndertake and support relevant recruitment and selection in line with organisational processes.Train, mentor, and coach other team members, and apprentices to enable the on-going personal development and growth ofskills within the team.Co-ordinates and allocates work to other team members in line with agreed delivery of services

Financial ManagementMaintain an awareness of financial and personal implications in the use of a range of resources.Contribute to and prepare proposals for change including producing necessary estimates, mandates and business cases within the technology department.

Relationship ManagementIdentifying opportunities and engaging in partnership working with other individuals, groups and agencies within the NHS, DoH and other third parties.Effectively engage and collaborate across multiple disciplines to ensure consistent approaches, methods, standards, and patterns are holistically applied.

Information ManagementMaintaining an awareness of agreed service levels, KPI's and standards within team, reviewing own performance and adapt own approach to maximise the delivery to support and meet agreed standards.Monitoring and reporting on a number of areas including agreed service levels, KPI's and standards within team, generating reports to agreed frequency, methods and processes.

Delivery ManagementPreparing plans to enable the delivery and management of projects and programmes undertaken by the team. Providing operational direction in the preparation of plans to deliver systems and service across the organisation.Proactively identify challenges that may affect delivery, providing mitigating actions and a decisive response.Providing feedback on functional and non-functional requirements to ensure the overall needs of the business are met from an ICT perspective, participating in procurement processes as required.

In addition to the above accountabilities, as post holder you are expected to:

Undertake additional duties and responsibilities in line with the purpose of your role and as agreed by your line manager.Demonstrate NHSBSA values and core capabilities in all aspects of your work.Encourage an environment where your own and colleagues safety and well-being is promoted.Contribute to a culture which values diversity and inclusion.Follow NHSBSA policies, procedures, and protocols as they apply to your role.

Working relationships

Responsible to: Assigned Team Manager

Key relationships and connections:Team members,Service delivery teams,Business stakeholdersService ManagersSuppliersPeer Networks

Person Specification

Personal Qualities, Knowledge and Skills

Essential

  • Working collaboratively within a multi-disciplinary team setting, both internal and externally.
  • Management of own work and others work to meet deliverables.
  • Pro-active approach to self-learning and continuous professional development.
  • Specialist knowledge consistent with attainment of degree level qualifications.
  • Business change and rationalisation of systems processes and services.
  • Analysis of requirements, design and development of applications to meet business needs.
  • Analysis, investigation and resolution of complex ICT issues, within new and existing services to enable business continuity and resolve major incidents.
  • Use of version control systems such as Github/Gitlab, SVN
  • Knowledge of design principles (Object oriented design; common design patterns; responsive web design; security by design; government service design)
  • Experience of frameworks and approaches to support DevOps culture and a Continuous Deployment environment.
  • Experience of translating requirements into user stories to create deliverable features.

Desirable

  • Awareness of digital channel shift and approaches
  • Working knowledge of cloud, Windows and Unix environments
  • Microservices design and implementation

Experience

Essential

  • Extensive knowledge of software development lifecycle, including but not limited to developing code based applications, quality assurance and test processes, and supporting in a 2nd/3rd line environment.
  • Extensive knowledge of one or more of the following: Agile, Java/Spring, Node.js/Express, AWS Lambda, HTML/ CSS/ JavaScript, SQL.
  • Significant Experience of performing a range of varied work activities in a range of structured and unstructured environments.
  • Communicating complex technical information easily to both technical and non-technical people.
  • Training, mentoring, coaching and sharing best practice with a range of staff.
  • Rapidly absorbing highly complex technical and business information to learn new technologies keep skills up to date and adapt to change.
  • Identifying risks and escalating them as appropriate.
  • Writing and maintaining system documentation.
  • Developing and maintaining clean, production ready code across a variety of programming languages and frameworks.
  • Presenting work at user groups and conferences
  • Meeting strict service requirements (KPIs, SLAs, OLAs)
  • Front-end web development skills
  • Create or design workable prototypes.
  • Experience building server-side web applications

Desirable

  • Developing or supporting large scale or highly critical services.
  • Upgrading, converting, modernising or digitising applications/services.
  • Identifying, assessing and managing risk.
  • Knowledge of SQL and its use in one or more DBMS (Oracle, PostgreSQL, SQL Server, DB2).
  • Interaction with a range of external, third party suppliers
  • Experience of GDS type design principles in action - "coding in the open"
  • Responsive Web Design and handling large data sets and scaling their handling and storage.

Qualifications

Essential

  • Degree calibre with relevant in-depth knowledge of the subject matter OR
  • Relevant experience of the subject matter

Desirable

  • Qualifications in appropriate IT certification (eg ITIL, TOGAF, Agile, ISTQB etc)
  • Post Graduate qualification
Person Specification

Personal Qualities, Knowledge and Skills

Essential

  • Working collaboratively within a multi-disciplinary team setting, both internal and externally.
  • Management of own work and others work to meet deliverables.
  • Pro-active approach to self-learning and continuous professional development.
  • Specialist knowledge consistent with attainment of degree level qualifications.
  • Business change and rationalisation of systems processes and services.
  • Analysis of requirements, design and development of applications to meet business needs.
  • Analysis, investigation and resolution of complex ICT issues, within new and existing services to enable business continuity and resolve major incidents.
  • Use of version control systems such as Github/Gitlab, SVN
  • Knowledge of design principles (Object oriented design; common design patterns; responsive web design; security by design; government service design)
  • Experience of frameworks and approaches to support DevOps culture and a Continuous Deployment environment.
  • Experience of translating requirements into user stories to create deliverable features.

Desirable

  • Awareness of digital channel shift and approaches
  • Working knowledge of cloud, Windows and Unix environments
  • Microservices design and implementation

Experience

Essential

  • Extensive knowledge of software development lifecycle, including but not limited to developing code based applications, quality assurance and test processes, and supporting in a 2nd/3rd line environment.
  • Extensive knowledge of one or more of the following: Agile, Java/Spring, Node.js/Express, AWS Lambda, HTML/ CSS/ JavaScript, SQL.
  • Significant Experience of performing a range of varied work activities in a range of structured and unstructured environments.
  • Communicating complex technical information easily to both technical and non-technical people.
  • Training, mentoring, coaching and sharing best practice with a range of staff.
  • Rapidly absorbing highly complex technical and business information to learn new technologies keep skills up to date and adapt to change.
  • Identifying risks and escalating them as appropriate.
  • Writing and maintaining system documentation.
  • Developing and maintaining clean, production ready code across a variety of programming languages and frameworks.
  • Presenting work at user groups and conferences
  • Meeting strict service requirements (KPIs, SLAs, OLAs)
  • Front-end web development skills
  • Create or design workable prototypes.
  • Experience building server-side web applications

Desirable

  • Developing or supporting large scale or highly critical services.
  • Upgrading, converting, modernising or digitising applications/services.
  • Identifying, assessing and managing risk.
  • Knowledge of SQL and its use in one or more DBMS (Oracle, PostgreSQL, SQL Server, DB2).
  • Interaction with a range of external, third party suppliers
  • Experience of GDS type design principles in action - "coding in the open"
  • Responsive Web Design and handling large data sets and scaling their handling and storage.

Qualifications

Essential

  • Degree calibre with relevant in-depth knowledge of the subject matter OR
  • Relevant experience of the subject matter

Desirable

  • Qualifications in appropriate IT certification (eg ITIL, TOGAF, Agile, ISTQB etc)
  • Post Graduate qualification

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

NHS Business Services Authority

Address

Stella House

Goldcrest way, Newburn Riverside

Newcastle Upon Tyne

NE15 8NY


Employer's website

https://www.nhsbsa.nhs.uk/what-we-do/work-us (Opens in a new tab)


Employer details

Employer name

NHS Business Services Authority

Address

Stella House

Goldcrest way, Newburn Riverside

Newcastle Upon Tyne

NE15 8NY


Employer's website

https://www.nhsbsa.nhs.uk/what-we-do/work-us (Opens in a new tab)


For questions about the job, contact:

Head of Software Engineering

Pat Turner

pat.turner@nhsbsa.nhs.uk

+441912293676

Date posted

11 June 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£43,742 to £50,056 a year

Contract

Permanent

Working pattern

Full-time

Reference number

914-BSA4637

Job locations

Stella House

Goldcrest way, Newburn Riverside

Newcastle Upon Tyne

NE15 8NY


Supporting documents

Privacy notice

NHS Business Services Authority's privacy notice (opens in a new tab)