Creative Designer

NHS Business Services Authority

Information:

This job is now closed

Job summary

Are you looking for a new challenge? We're looking for a talented and passionate Creative Designer to join our busy Communications and Marketing team. You'll provide create design services, primarily in support of one of the NHS Business Services Authority's (NHSBSA) biggest transformation programmes. You will be part of our Design team with a specific focus on the programme to procure a future workforce solution for the NHS. Your knowledge, drive and creativity will be key to designing content and publications to be used across all the programme's communication channels. This will include designing templates, formatting presentations, creating infographics, videos, photography, corporate reports, and newsletters supporting the development of the brand and identity of the programme and the future solution. You will play an in integral role in designing jobs and managing them from brief through to completion, working collaboratively with colleagues to support the programme's requirements. If you are creative, organised, have experience of working in a busy design / communication environment we would love to hear from you. What do we offer? 27 days leave (increasing with length of service) plus 8 bank holidays Flexible working (we are happy to discuss options such as compressed hours) Flexi time Hybrid working model Career development Active wellbeing and inclusion networks Excellent pension NHS Car lease scheme Access to a wide range of benefits and high street discounts!

Main duties of the job

  • Work within the Programme's Transformation and Change team to understand where creative design can proactively support and deliver innovative, engaging design solutions and materials to meet their requirements.
  • Leading work within a team to produce artwork for both print and digital campaigns, and marketing initiatives, working to project plans and meeting deadlines.
  • Producing creative, clear and accessible design solutions
  • Working with external stakeholders such as the Department of Health and Social Care, NHS England, and subject matter experts as appropriate to create design solutions that meet their requirements.
  • Working with internal stakeholders including other NHSBSA directorates to create design solutions that meet their requirements.
  • Keeping abreast of emerging technologies and techniques in new media, with a particular focus on and drive towards digital solutions.
  • Working with a wide range of media and visual assets including design concepts, illustration, infographics, video and photography.
  • Developing a clear understanding of accessibility requirements and advise the wider Communications and Marketing team as needed.

About us

Working for your organisation Here at the NHS Business Services Authority (NHSBSA), what we do matters. We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we take pride in being part of something so meaningful, that touches millions of lives. Just as we design our services around the needs of our customers, we place our people at the heart of our organisation. That's why when you join us, you'll be empowered and given the right support to help your career grow. As one of the UK's Best Big Companies to work for, we're all connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress. We strive to offer a fantastic colleague experience, where every voice is heard, and every colleague is supported and respected. Wellbeing, diversity and inclusion is at the centre of this, so when you join us, you can connect with our Lived Experience Networks who help us to bring our authentic selves to work. We welcome applications from people of all backgrounds and circumstances. We are committed and proud to be a flexible employer and will endeavor to offer a working pattern that suits you wherever possible, whether that be hybrid working, flexible hours, job sharing and more. Apply today and see where the NHSBSA can take you. We are people connected to care.

Date posted

03 January 2024

Pay scheme

Agenda for change

Band

Band 6

Salary

£35,392 to £42,618 a year per annum

Contract

Fixed term

Duration

2 years

Working pattern

Full-time, Flexible working

Reference number

914-BSA4369

Job locations

Stella House

Goldcrest Way

Newcastle Upon Tyne

NE15 8NY


Job description

Job responsibilities

In this role, you are accountable for:

1. Managing the NHSBSAs corporate identity responsible for the corporate identity style guide, advising on brand usage and ensure consistency of corporate branding and identity, including with external suppliers.

2. Leading work within a team to producing artwork for both print and digital campaigns, and marketing initiatives, developing project plans and meeting deadlines.

3. Working with the Digital and Social Media team to produce artwork for use across all the NHSBSA Social media channels.

4. Supporting the Media and Campaigns Officers to deliver integrated communications campaigns by producing artwork for both print and digital campaigns, social media channels and marketing initiatives.

5. Working with the Internal Communications and Engagement team to produce artwork for internal newsletters, The Hub, Yammer and other channels as they are developed.

6. Working with the Marketing and Events team to produce collateral for exhibitions such as stand designs, leaflets and other merchandising materials.

7. Working with Transformation and Change Communications team to identify where creative design can proactively support and deliver innovative, engaging solutions and materials.

8. Producing creative, clear and accessible design solutions.

9. Working with external stakeholders such as the Department of Health and Social Care NHS England, and subject matter experts as appropriate to create design solutions that meet their requirements.

10. Working with internal stakeholders including other NHSBSA directorates to create design solutions that meet their requirements.

11. Producing and maintaining a visual asset library by filing images downloaded from our online resource as well as any NHSBSA photography.

12. Liaising with external design agencies, printers, photographers and videographers to advise on NHSBSA brand usage.

13. Managing design/ print budgets and making decisions on services which bring about best value for money, and keeping records of costs of internal and external jobs. This includes going out for tender, assessing best value for money and awarding jobs to the successful vendor.

14. Keeping abreast of emerging technologies and techniques in new media, with a particular focus on and drive towards digital solutions.

15. Working with a wide range of media and visual assets including design concepts, illustration, infographics, video and photography.

16. Developing a clear understanding of accessibility requirements and advise the wider Communications and Marketing team as needed.

17. Managing own workload, delegating to the Creative Design Assistant and reviewing outputs.

18. Deputising for the Senior Creative Designer as and when needed to manage workloads prioritising as necessary and to oversee and advise the Assistant Creative Designer and monitor their outputs.

19. Management of projects from brief through to presentation of completed design concepts.

20. Ensuring the NHSBSAs narrative and image is used consistently across all communications work by adhering to the brand guidelines.

21. Delivering presentations to the wider Communications and Marketing team as needed on subjects that affect them, such as changes to design processes or legislation, such as changes to accessibility regulations.

22. Engaging 1 on 1 with stakeholders in the Communications and Marketing team as well as internally and externally to discuss design briefs, working with them to advise on the best approach to take (format, channels to be used etc.) and agree deadlines.

Job description

Job responsibilities

In this role, you are accountable for:

1. Managing the NHSBSAs corporate identity responsible for the corporate identity style guide, advising on brand usage and ensure consistency of corporate branding and identity, including with external suppliers.

2. Leading work within a team to producing artwork for both print and digital campaigns, and marketing initiatives, developing project plans and meeting deadlines.

3. Working with the Digital and Social Media team to produce artwork for use across all the NHSBSA Social media channels.

4. Supporting the Media and Campaigns Officers to deliver integrated communications campaigns by producing artwork for both print and digital campaigns, social media channels and marketing initiatives.

5. Working with the Internal Communications and Engagement team to produce artwork for internal newsletters, The Hub, Yammer and other channels as they are developed.

6. Working with the Marketing and Events team to produce collateral for exhibitions such as stand designs, leaflets and other merchandising materials.

7. Working with Transformation and Change Communications team to identify where creative design can proactively support and deliver innovative, engaging solutions and materials.

8. Producing creative, clear and accessible design solutions.

9. Working with external stakeholders such as the Department of Health and Social Care NHS England, and subject matter experts as appropriate to create design solutions that meet their requirements.

10. Working with internal stakeholders including other NHSBSA directorates to create design solutions that meet their requirements.

11. Producing and maintaining a visual asset library by filing images downloaded from our online resource as well as any NHSBSA photography.

12. Liaising with external design agencies, printers, photographers and videographers to advise on NHSBSA brand usage.

13. Managing design/ print budgets and making decisions on services which bring about best value for money, and keeping records of costs of internal and external jobs. This includes going out for tender, assessing best value for money and awarding jobs to the successful vendor.

14. Keeping abreast of emerging technologies and techniques in new media, with a particular focus on and drive towards digital solutions.

15. Working with a wide range of media and visual assets including design concepts, illustration, infographics, video and photography.

16. Developing a clear understanding of accessibility requirements and advise the wider Communications and Marketing team as needed.

17. Managing own workload, delegating to the Creative Design Assistant and reviewing outputs.

18. Deputising for the Senior Creative Designer as and when needed to manage workloads prioritising as necessary and to oversee and advise the Assistant Creative Designer and monitor their outputs.

19. Management of projects from brief through to presentation of completed design concepts.

20. Ensuring the NHSBSAs narrative and image is used consistently across all communications work by adhering to the brand guidelines.

21. Delivering presentations to the wider Communications and Marketing team as needed on subjects that affect them, such as changes to design processes or legislation, such as changes to accessibility regulations.

22. Engaging 1 on 1 with stakeholders in the Communications and Marketing team as well as internally and externally to discuss design briefs, working with them to advise on the best approach to take (format, channels to be used etc.) and agree deadlines.

Person Specification

Personal Qualities, Knowledge and Skills

Essential

  • Excellent knowledge of Adobe Illustrator, Indesign, Photoshop, After Effects and Premier Pro design software.
  • Ability to produce creative design solutions.
  • Ability to create designs within a corporate brand.
  • Excellent skills in the use of typography.
  • Excellent skills in taking and editing videos and photos
  • Eye for detail and accuracy.
  • Proven ability to think in an innovative and creative way to deliver eye catching designs.
  • Excellent organisational and good multi-tasking skills
  • Resilient under pressure.
  • Proven ability to meet tight deadlines
  • Excellent interpersonal skills with the ability to communicate effectively and appropriately with colleagues across all levels and functions.
  • Knowledge of accessibility guidelines to ensure our services are as inclusive and accessible as possible.
  • Ability to work on own initiative across different departments to solve problems.
  • Strong team player, committed to an ethos of continuous improvement.
  • A positive outlook and attitude, acting with passion, enthusiasm and commitment.
  • Open-minded and embraces change.
  • Ability to negotiate well, responding to other people's expectations and concerns.
  • Challenges others to identify opportunities for cost saving and service improvements.
  • Advocates collective decisions, even if their own view differs.

Desirable

  • Working knowledge of Microsoft Word and PowerPoint

Experience

Essential

  • Substantial experience of working in a creative digital environment.
  • Substantial experience of using Adobe products such as Photoshop, Illustrator and InDesign, After Effects and Premier Pro.
  • Proven knowledge of the print process, colour output and paper variations and experience of working closely with printers.
  • Substantial experience of producing innovative and creative print, graphic and digital designs.
  • Experience of designing and managing a corporate brand and advising on brand usage.
  • Experience of liaising with external suppliers and making financial decisions that bring about best value for money in relation to services.
  • Experience of forward planning design projects in response to customer requirements.
  • Experience of engaging colleagues in developing their understanding of the business strategy and the part they play in its delivery
  • Experience managing any design / print budgets, this includes making decisions on services which bring about best value for money.
  • Experience delivering presentations on subjects that affect them, such as changes to design processes or legislation.
  • Experience engaging 1 on 1 with stakeholders, both internal and external to discuss design briefs, working with them to advise on the best approach to take (format, channels to be used etc.) and agree deadlines.

Desirable

  • Experience of working in the public sector.
  • Experience of managing people particularly in helping to develop and coach people within own business area to deliver business priorities.

Qualifications

Essential

  • Degree level qualification in a relevant subject with a good level of demonstrable experience or equivalent professional experience.
Person Specification

Personal Qualities, Knowledge and Skills

Essential

  • Excellent knowledge of Adobe Illustrator, Indesign, Photoshop, After Effects and Premier Pro design software.
  • Ability to produce creative design solutions.
  • Ability to create designs within a corporate brand.
  • Excellent skills in the use of typography.
  • Excellent skills in taking and editing videos and photos
  • Eye for detail and accuracy.
  • Proven ability to think in an innovative and creative way to deliver eye catching designs.
  • Excellent organisational and good multi-tasking skills
  • Resilient under pressure.
  • Proven ability to meet tight deadlines
  • Excellent interpersonal skills with the ability to communicate effectively and appropriately with colleagues across all levels and functions.
  • Knowledge of accessibility guidelines to ensure our services are as inclusive and accessible as possible.
  • Ability to work on own initiative across different departments to solve problems.
  • Strong team player, committed to an ethos of continuous improvement.
  • A positive outlook and attitude, acting with passion, enthusiasm and commitment.
  • Open-minded and embraces change.
  • Ability to negotiate well, responding to other people's expectations and concerns.
  • Challenges others to identify opportunities for cost saving and service improvements.
  • Advocates collective decisions, even if their own view differs.

Desirable

  • Working knowledge of Microsoft Word and PowerPoint

Experience

Essential

  • Substantial experience of working in a creative digital environment.
  • Substantial experience of using Adobe products such as Photoshop, Illustrator and InDesign, After Effects and Premier Pro.
  • Proven knowledge of the print process, colour output and paper variations and experience of working closely with printers.
  • Substantial experience of producing innovative and creative print, graphic and digital designs.
  • Experience of designing and managing a corporate brand and advising on brand usage.
  • Experience of liaising with external suppliers and making financial decisions that bring about best value for money in relation to services.
  • Experience of forward planning design projects in response to customer requirements.
  • Experience of engaging colleagues in developing their understanding of the business strategy and the part they play in its delivery
  • Experience managing any design / print budgets, this includes making decisions on services which bring about best value for money.
  • Experience delivering presentations on subjects that affect them, such as changes to design processes or legislation.
  • Experience engaging 1 on 1 with stakeholders, both internal and external to discuss design briefs, working with them to advise on the best approach to take (format, channels to be used etc.) and agree deadlines.

Desirable

  • Experience of working in the public sector.
  • Experience of managing people particularly in helping to develop and coach people within own business area to deliver business priorities.

Qualifications

Essential

  • Degree level qualification in a relevant subject with a good level of demonstrable experience or equivalent professional experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

NHS Business Services Authority

Address

Stella House

Goldcrest Way

Newcastle Upon Tyne

NE15 8NY


Employer's website

https://www.nhsbsa.nhs.uk/what-we-do/work-us (Opens in a new tab)


Employer details

Employer name

NHS Business Services Authority

Address

Stella House

Goldcrest Way

Newcastle Upon Tyne

NE15 8NY


Employer's website

https://www.nhsbsa.nhs.uk/what-we-do/work-us (Opens in a new tab)


For questions about the job, contact:

Strategic Engagement Manager

Colin Winter

colin.winter@nhsbsa.nhs.uk

07825780583

Date posted

03 January 2024

Pay scheme

Agenda for change

Band

Band 6

Salary

£35,392 to £42,618 a year per annum

Contract

Fixed term

Duration

2 years

Working pattern

Full-time, Flexible working

Reference number

914-BSA4369

Job locations

Stella House

Goldcrest Way

Newcastle Upon Tyne

NE15 8NY


Supporting documents

Privacy notice

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