QI Analyst

Job responsibilities

In this role you are accountable for:

1. Ability to handle large datasets with a clear understanding of how to clean, process, analyse, and visualise data.
2. Responsible for the access and development of systems to collect, collate, analyse, and retain all forms of quality, financial and management information.
3. Deliver a high-quality information and analysis service to support and underpin information needs.
4. Conduct advanced analysis, interpretation and presentation of complex data and information to support decision making and make recommendations for improvements and efficiencies for Workforce Services and, when requested, the wider business and external customers. To use data derived from analysis of systems to provide customer insight and feedback in order to create improvements.
5. Ability to use business tools to interrogate, analyse and present data in an effective and informative manner.
6. Build fully documented analysis, reports, and dashboards for use by external customers to required specifications. Ensure that accompanying notes and definitions are regularly reviewed and updated where appropriate.
7. Decide on the best methodology to analyse, investigate, and resolve complex analytical queries or problems where there is a range of solutions or analyses.
8. Communicates complex and at times sensitive data and analysis effectively at all levels to both technical and non-technical audiences both verbally and in writing. Ensuring the information provided is accessible and understandable to a wide audience and conforms to high standards.
9. Plan and organise own workload and manage activities or projects requiring formulation or adjustment.
10. Delivers timely and targeted suite of reports in a robust method, which analyse trends over time, shows comparisons of data and encompasses appropriate statistical methods and forecasts of performance. Ensures the accurate delivery of all commentary which forms part of quality information.
11. Produces fully documented information and analysis to satisfy both routine and ad hoc reports to senior management and other business areas when required, in line with business needs. This includes being responsible for ensuring action of forwarded requests relating to Freedom of Information, Parliamentary Questions and Subject Access Requests from the governance team.
12. Provide analyses to support development and refinement of metrics and reports to highlight trends, identify outlier behaviours within the data sets and risks within NHS services.
13. Represents the organisation as a data/business expert with internal and external customers. Provides ad-hoc support to the management team, where specialist skills/input is required.
14. Maintain and adapt the web-based electronic reporting system environment in line with customer requirements.
15. Supports training and advice across the relevant services in relation to the appropriate usage and understanding of quality information.
16. Ensure the integrity of the data and all reports and information requests are quality checked in conjunction with business experts and statisticians, where appropriate.
17. Works collaboratively with a diverse range of customers/users within the Organisation, the NHS and external organisations to define and develop new information products, enhance existing information provision and support target monitoring work.
18. Make use of available IT to automate tasks where appropriate.
19. Participate in user acceptance testing for new or changed information systems.
20. Undertakes periodic validation checks of performance and management data to ensure quality, integrity, and accuracy.
21. Works flexibly with colleagues utilising their relevant skills and experience to fully understand the complexities of different services.
22. Assists with both long- and short-term planning within own work area.
23. Responsible for positively achieving team and personal objectives in accordance with ORO.
24. Line manager duties including appraisals, performance reviews, disciplinaries and authorising expenses.
25. Lead by example setting and promoting the highest standards of behaviour across the department. This will be in line with the NHSBSA values and behaviours.
26. Will undertake such other duties as may be required commensurate with grade, training, and experience.

Personal Qualities, Knowledge, and Skills

Essential

• Pays attention to detail.
• Flexible and committed team player with the ability to use own initiative.
• Able to absorb technical information quickly.
• Able to work on multiple activities in a changing environment.
• Capable of delivering within stringent deadlines.
• Good organisation skills.
• Proactive, personally motivated with good organisational skills.
• Able to critically appraise and interpret highly complex data and advise on actions based on the comparison of a range of options.
• Able to interrogate databases to obtain data for analysis.
• Analytical and logical approach to problem solving.
• Ability to present information to a variety of audiences with varying levels of understanding.
• Able to use database, statistical, word processing, spread sheet and presentational IT packages to produce complex and, at times, highly sensitive reports.
• Accurate with the ability to prioritise own workload and work independently within established parameters.
• Confident at data analysis and presenting information.
• Able to communicate complicated issues in a clear manner.
• Able to concentrate intensively, using discretion in decision-making activities.

Desirable

• Advanced skills in Microsoft Office Packages.
• Data reporting packages and tools.
• Knowledge of web-based reporting tools.
• Able to identify and act on future needs and opportunities.

Experience

Essential

• In-depth specialist knowledge of information and quality analysis through relevant qualification(s) or acquired through training or relevant on the job experience.
• Experience in a post involving data collection, validation, and analysis.
• Experience of working within a business reporting environment.
• Experience in personally resolving complex queries.
• A sound understanding of the importance of quality data.
• Experience of advising and supporting business areas to gain more insight and value from data.

Desirable

• Worked in the NHS or other large organisation.
• Experience of handling sensitive data.
• Experience of creating dashboards and carrying out analysis using Oracle OBIE.

Qualifications

Essential

• NVQ level 3 or equivalent in a relevant discipline such as data analysis or can demonstrate equivalent work experience or further education training.

Desirable

• Degree in mathematics/statistics or subject requiring high level of numeracy, or equivalent qualification or experience.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).