Job summary
The NHS Business Services Authority plays a key role in delivering national services to the wider healthcare system, responsible for £billions of public money. This role involves sourcing and negotiating new contracts, managing relationships with suppliers, and providing expert commercial advice across our business.
We are looking for two Commercial Officers to join our Commercial Services Team.
It is an opportunity to have a hands-on role, working each day for an organisation you can be proud of, while getting exposure to exciting new areas like cutting edge data analysis Tech/AI and Agile/Digital ways of working. You will often be involved in the creation of new services and have the opportunity to be involved in transforming existing services.
We are looking for a confident, conscientious, motivated, detail and commercial orientated, well organised person who enjoys working as part of diverse and diligent team in supporting the organisation to deliver its objectives. Your people skills should enable you to quickly build relationships, gain knowledge in complex, technical areas of expertise and to have an immediate impact within a growing commercial services team.
The Commercial Officer will be a member of the Commercial Services Team with responsibility for delivering commercial services to the Data & Insight, Digital Services, Primary Care Services and Technology & Workforce teams within NHSBSA.
Main duties of the job
- Assisting with procurement and contract management activities;
- Supporting the Commercial Services team in widercommercial activities;
- Liaising with suppliers, NHSBSA directorates, Senior Commercial Managers and Head of Commercial Services;
- Providing Data & Insight, Digital Services, Primary Care Services and Technology & Workforce teams within NHSBSA with commercial advice and assistance;
- Undertaking analysis and research to support Team deliverables;
- Drafting procurement documentation and correspondence;
- Working with customers and clients to develop requirements;
- Assisting with high profile negotiations.;
- Inputting into the planning of strategic sourcing activities;
- Decision making through options analysis and recommending solutions using persuasion and influencing skills; and
- Working with customers and clients to develop requirements.
(Please refer to the Job Description for more information about the NHSBSA directorates you will support.)
What do we offer?
- 27 days leave (increasing with length of service) plus 8 bank holidays
- Flexible working (we are happy to discuss options such as compressed hours)
- Flexi time
- Hybrid working model (we are currently working largely remotely)
- Career development
- Active wellbeing and inclusion networks
- Excellent pension
- NHS Car lease scheme
- Access to a wide range of benefits and high street discounts!
About us
At NHSBSA our aim is to support our NHS to be the best it can be, at a time when the NHS faces many challenges and needs to demonstrate efficiency and taxpayer value.
We aspire to be the delivery partner of choice for the NHS and wider health and care system. To further this goal, we are working on a digital transformation that can support our users,colleagues,and business to take us into the future. We have an innovative mindset and our focus on a healthy personal and professional balance and employee wellbeing and inclusion is what makes the NHSBSA a fantastic place to work.
We know it's important for you to feel that you're not only part of a great team, but part of a community. We strive to ensure that colleagues feel trusted, valued, and empowered.We welcome applications from talented people of diverse characteristics, along with all those in the armed forces community.We have also have a range of colleague networks to get involved in.
We are passionate about supporting our colleagues and nurturing and developing talent. We want to nurture our employees to grow and continually enhance their skills, and we offer a range of opportunities to help people to achieve.
Job description
Job responsibilities
In this role, you are accountable for:
- Supporting the Team to ensure that appropriate contracts are put in place and managed so as to meet customer / client needs and also responsible for putting in place certain contracts and managing these, under the management of the Commercial Manager and/or Procurement Category Manager where appropriate.
- Undertaking analysis and research that supports the deliverables of the Team.
- Inputting into the planning strategic of sourcing strategies by implementing and utilising the NHSBSA strategic sourcing framework (5i).
- Supporting the business in complying with the NHSBSAs Standing Financial Instructions and other controls and governance requirements, ensuring that all necessary approvals are in place.
- Regularly drafting procurement documentation and correspondence to suppliers and stakeholders.
- Assisting with high profile negotiations for sourcing activities.
- Ensuring that the NHSBSA selects the most effective type of agreement for the service / product procured and plans are in place to deliver financial savings.
- Promoting behaviours that encourage a culture of innovation, continuous improvement and delivery of value for money outcomes.
- Training, coaching and/or mentoring junior team members.
- Supporting the decision making processes, and where applicable owning the decision making process, through; option analysis, recommending solutions using persuasion and influencing skills on strategic sourcing initiatives as required.
- Having a thorough knowledge of, and adhering to at all times, to the Public Contracts Regulations and the NHSBAs Standing Financial Instructions.
- Working with customers and clients (using market knowledge and commercial rigour) to develop their requirements into clearly defined specifications.
- Assist to ensure that outputs are aligned to Customer / Client expectations.
- To ensure effective commercial contract governance and management is undertaken - to include ensuring that contractual obligations are met through contract monitoring; attending and, where appropriate, chairing review meetings with suppliers; management of contractor incidents and complaints from business users and assessing risk including the implementation of appropriate strategies and actions to manage risks and ensure continuity of contracted service.
- Supporting change control processes within contracts involving liaison with colleagues with the Team and the wider NHSBSA busines
- Ensuring that continuous improvement of delivery, quality and cost effectiveness and of contracted services, developing the relationship beyond merely achieving contractual compliance through building good working relationships with external suppliers, maintaining communication and complex issue resolution relating to contracted service.
- To provide commercial support on the NHSBSAs business growth activities.
Job description
Job responsibilities
In this role, you are accountable for:
- Supporting the Team to ensure that appropriate contracts are put in place and managed so as to meet customer / client needs and also responsible for putting in place certain contracts and managing these, under the management of the Commercial Manager and/or Procurement Category Manager where appropriate.
- Undertaking analysis and research that supports the deliverables of the Team.
- Inputting into the planning strategic of sourcing strategies by implementing and utilising the NHSBSA strategic sourcing framework (5i).
- Supporting the business in complying with the NHSBSAs Standing Financial Instructions and other controls and governance requirements, ensuring that all necessary approvals are in place.
- Regularly drafting procurement documentation and correspondence to suppliers and stakeholders.
- Assisting with high profile negotiations for sourcing activities.
- Ensuring that the NHSBSA selects the most effective type of agreement for the service / product procured and plans are in place to deliver financial savings.
- Promoting behaviours that encourage a culture of innovation, continuous improvement and delivery of value for money outcomes.
- Training, coaching and/or mentoring junior team members.
- Supporting the decision making processes, and where applicable owning the decision making process, through; option analysis, recommending solutions using persuasion and influencing skills on strategic sourcing initiatives as required.
- Having a thorough knowledge of, and adhering to at all times, to the Public Contracts Regulations and the NHSBAs Standing Financial Instructions.
- Working with customers and clients (using market knowledge and commercial rigour) to develop their requirements into clearly defined specifications.
- Assist to ensure that outputs are aligned to Customer / Client expectations.
- To ensure effective commercial contract governance and management is undertaken - to include ensuring that contractual obligations are met through contract monitoring; attending and, where appropriate, chairing review meetings with suppliers; management of contractor incidents and complaints from business users and assessing risk including the implementation of appropriate strategies and actions to manage risks and ensure continuity of contracted service.
- Supporting change control processes within contracts involving liaison with colleagues with the Team and the wider NHSBSA busines
- Ensuring that continuous improvement of delivery, quality and cost effectiveness and of contracted services, developing the relationship beyond merely achieving contractual compliance through building good working relationships with external suppliers, maintaining communication and complex issue resolution relating to contracted service.
- To provide commercial support on the NHSBSAs business growth activities.
Person Specification
Qualifications
Essential
- Holds a Level 6 qualification (e.g. Degree), or CIPS Qualified, or International Association for Contract and Commercial Management qualified, or similar qualification(s), or relevant demonstrable experience
Desirable
- Agile Delivery/project management certification
- Post graduate qualification or similar
Experience
Essential
- Running procurement processes and/or managing complex contracts using a recognised sourcing/category management model;
- Running multiple, simultaneous procurements and/or contract management activities;
- Managing contracts/contractors, professional advisers and staff resources to achieve corporate objectives;
- Managing contracts in line with SLAs, KPIs and other measures
- Stakeholder management
- Producing tender documentation
- Undertaking market, spend and supplier analysis
- Delivering procurement projects within budget and on time
Desirable
- Experience of sourcing and contract managing IT, digital and data related contracts
- Use of GCloud, Digital Outcomes and Specialists and Crown Commercial Services Frameworks.
- Experience of drafting contracts including, KPIs, SLAs, contract schedules.
- Proven negotiation experience
- Experience of sourcing and contract managing high value contracts with large scale suppliers
Personal Qualities, Knowledge and Skills
Essential
- The construction of contracts and schedules;
- IT proficient, primarily with Microsoft Office Packages and e-tendering applications;
- Good influencing, communication and negotiating skills, the ability to work with colleagues at all levels in the organisation. articulate and robust in presenting ideas
- Able to identify risks, issues and priorities and escalate these to team members in a timely manner;
- Passionate about working for the benefit of the wider NHS and committed to making a positive difference to the organisation;
- Procurement and sourcing models and strategies
- Government procurement framework agreements
- Public Contract regulations and NHS/Government policies
- Strategic sourcing management tools and techniques
- Creative and dynamic, strong on lateral thinking, bringing fresh ideas and proposing new risk evaluated solutions
Desirable
- Project planning and management techniques such as Prince2/MSP, Agile/Scrum
- Knowledge of the NHSBSA's wider stakeholder environment
- Can empathise with colleagues
- Experience of communicating with senior management team members
Person Specification
Qualifications
Essential
- Holds a Level 6 qualification (e.g. Degree), or CIPS Qualified, or International Association for Contract and Commercial Management qualified, or similar qualification(s), or relevant demonstrable experience
Desirable
- Agile Delivery/project management certification
- Post graduate qualification or similar
Experience
Essential
- Running procurement processes and/or managing complex contracts using a recognised sourcing/category management model;
- Running multiple, simultaneous procurements and/or contract management activities;
- Managing contracts/contractors, professional advisers and staff resources to achieve corporate objectives;
- Managing contracts in line with SLAs, KPIs and other measures
- Stakeholder management
- Producing tender documentation
- Undertaking market, spend and supplier analysis
- Delivering procurement projects within budget and on time
Desirable
- Experience of sourcing and contract managing IT, digital and data related contracts
- Use of GCloud, Digital Outcomes and Specialists and Crown Commercial Services Frameworks.
- Experience of drafting contracts including, KPIs, SLAs, contract schedules.
- Proven negotiation experience
- Experience of sourcing and contract managing high value contracts with large scale suppliers
Personal Qualities, Knowledge and Skills
Essential
- The construction of contracts and schedules;
- IT proficient, primarily with Microsoft Office Packages and e-tendering applications;
- Good influencing, communication and negotiating skills, the ability to work with colleagues at all levels in the organisation. articulate and robust in presenting ideas
- Able to identify risks, issues and priorities and escalate these to team members in a timely manner;
- Passionate about working for the benefit of the wider NHS and committed to making a positive difference to the organisation;
- Procurement and sourcing models and strategies
- Government procurement framework agreements
- Public Contract regulations and NHS/Government policies
- Strategic sourcing management tools and techniques
- Creative and dynamic, strong on lateral thinking, bringing fresh ideas and proposing new risk evaluated solutions
Desirable
- Project planning and management techniques such as Prince2/MSP, Agile/Scrum
- Knowledge of the NHSBSA's wider stakeholder environment
- Can empathise with colleagues
- Experience of communicating with senior management team members
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
