Job summary
Are you a strategic leader, looking for an exciting new opportunity to develop and implement governance strategy in an organisation which impacts the whole UK population? If so, NHS Business Services Authority has the perfect opportunity for you to join us in our mission to be a catalyst for better health.
This newly created role will see the post-holder support our Digital, Data and Technology Directorate through the research, design and implementation of processes and procedures within our Governance, Risk and Compliance function, and will ultimately manage the successful governance of a range of services, projects and programmes delivered by the directorate.
As part of the DDaT Management Team, you will take responsibility for leading and managing high performing teams, mentoring and coaching colleagues and contributing to a collaborative culture, and as a recognised expert and advocate for IT Governance, you will continuously reflect and challenge the team to deliver high quality outputs.
What do we offer?
- 27 days leave (increasing with length of service) plus 8 bank holidays
- Flexible working (we are happy to discuss options to suit you such as compressed hours)
- Flexi time
- Hybrid working model (we are currently working largely remotely)
- Career development opportunities
- Active wellbeing, inclusion and lived experience networks
- Excellent pension (20.6% Employer Contribution)
- NHS Car lease scheme
- Access to a wide range of additional benefits and discounts
Main duties of the job
Managing, leading, and coaching multiple teams within the Governance, Risk and Compliance function.
As a recognised expert and advocate for IT Governance, Agile and Lean development as well as other disciplines, you will continuously reflect and challenge the team to deliver high quality outputs, reports, and information, whilst contributing to the increasing maturity of the organisations and Directorates capability in IT Governance.
Accountable for the reporting of DDaT and organisational risks, working to the organisations risk frameworks and appetite, managing and reporting on risk effectively across the Directorate.
Design, develop and implement relevant strategic frameworks using financial information, to develop and report upon spend forecasting as well as cloud charging elements (eg FinOps).
Lead and mange activities to support commercial procurement of goods and services, to ensure the procurement of the right products and services, ensuring that the benefits are realised.
Lead, manage and evaluate progress of activities pertaining to internal and external audits to ensure that the organisation remains compliant and meets the relevant standards for reporting on both tangible and intangible assets and any incremental continuous improvements, and any work in progress is reflected within relevant product roadmaps, and within the financial structures and systems.
About us
At the NHS Business Services Authority (NHSBSA) we deliver a range of essential national services to NHS organisations and contractors, patients and the public.
You may already be using some of our services. Do you have a prescription pre-payment certificate? Perhaps you found this vacancy through NHS Jobs? We're behind these, and much more.
Being one of the UK's Best Big Companies to work for, our values are to be Collaborative, Adventurous, Reliable and Energetic. We CARE about what we do and support each other in achieving our objectives.
Our people are the heart of our organisation. We strive to ensure they feel trusted, valued and empowered. We're passionate about nurturing and developing people. When you join us, we want you to grow, and we offer many opportunities for you to do that.
We welcome applications from people of all backgrounds. With wellbeing and inclusion central to our ethos, our BAME, Disability and Neurodiversity, LGBTQ+, Armed Forces and Women's networks help our colleagues to be their authentic selves at work.
At the NHSBSA we value and respect the diversity of our colleagues and are committed to being a flexible employer. We are proud to offer flexible working opportunities. Whether you're interested in hybrid working, working from home, flexible hours or job sharing, apply today and we can discuss available options with you at the interview stage.
We are the NHS delivering for the NHS.
Job description
Job responsibilities
In this role, you are accountable for:
Managing, leading, and coaching multiple teams within the Governance, Risk and Compliance function.
Leading, and coaching colleagues within the Governance, Risk and Compliance function, as well as across the wider DDaT directorate where needed.
Decision making and evaluation of the key reports for DDaT boards for wider consumption, by using existing data and information, standards, tools, and approaches, to co-ordinate key performance information (KPIs), balanced business scorecard information, financial information, and re-charges, as well as the identification of potential opportunities to optimise resources across all DDaT Services and projects.
Pro-actively stay abreast of new and innovative approaches, through horizon scanning to ensure the organisation remains abreast of new developments, risks, or issues.
Through an approach of continual improvement, identify, evaluate, and implement new and innovative ways of working to achieve the right outcomes for the organisation.
As a recognised expert and advocate for IT Governance, Agile and Lean development as well as other disciplines, you will continuously reflect and challenge the team to deliver high quality outputs, reports, and information, whilst contributing to the increasing maturity of the organisations and Directorates capability in IT Governance
Accountable for the reporting of DDaT and organisational risks, working to the organisations risk frameworks and appetite, to manage and report on risk effectively across the Directorate, including risk identification, assessment, response, mitigation control monitoring, and reporting on the outcomes.
Advising the Head of Governance, the CDDTO as well as other Heads of Service, and Senior Managers on a range of topics including NHSX spend controls, service assessments, major risks, especially relating to Service and Organisation debt, providing practical recommendations to ensure risks are appropriately managed, reduced, mitigated, and eradicated.
Design, develop and implement relevant strategic frameworks using financial information, to develop and report upon spend forecasting as well as cloud charging elements (eg FinOps). Design and implement a combined view of cost to serve, recharge, resource allocation to create frameworks to support the Directorate wide view of real-time cost insights, aimed at identifying and driving cost optimisation opportunities with the ability to link services to business value
Please see the full Job Description for further details on the role
Job description
Job responsibilities
In this role, you are accountable for:
Managing, leading, and coaching multiple teams within the Governance, Risk and Compliance function.
Leading, and coaching colleagues within the Governance, Risk and Compliance function, as well as across the wider DDaT directorate where needed.
Decision making and evaluation of the key reports for DDaT boards for wider consumption, by using existing data and information, standards, tools, and approaches, to co-ordinate key performance information (KPIs), balanced business scorecard information, financial information, and re-charges, as well as the identification of potential opportunities to optimise resources across all DDaT Services and projects.
Pro-actively stay abreast of new and innovative approaches, through horizon scanning to ensure the organisation remains abreast of new developments, risks, or issues.
Through an approach of continual improvement, identify, evaluate, and implement new and innovative ways of working to achieve the right outcomes for the organisation.
As a recognised expert and advocate for IT Governance, Agile and Lean development as well as other disciplines, you will continuously reflect and challenge the team to deliver high quality outputs, reports, and information, whilst contributing to the increasing maturity of the organisations and Directorates capability in IT Governance
Accountable for the reporting of DDaT and organisational risks, working to the organisations risk frameworks and appetite, to manage and report on risk effectively across the Directorate, including risk identification, assessment, response, mitigation control monitoring, and reporting on the outcomes.
Advising the Head of Governance, the CDDTO as well as other Heads of Service, and Senior Managers on a range of topics including NHSX spend controls, service assessments, major risks, especially relating to Service and Organisation debt, providing practical recommendations to ensure risks are appropriately managed, reduced, mitigated, and eradicated.
Design, develop and implement relevant strategic frameworks using financial information, to develop and report upon spend forecasting as well as cloud charging elements (eg FinOps). Design and implement a combined view of cost to serve, recharge, resource allocation to create frameworks to support the Directorate wide view of real-time cost insights, aimed at identifying and driving cost optimisation opportunities with the ability to link services to business value
Please see the full Job Description for further details on the role
Person Specification
Personal Qualities, Knowledge, and Skills
Essential
- Extensive experience of - A strong understanding of governance, risk management and mitigation, assurance, and compliance frameworks.
- Extensive experience of - A strong background of working across both Agile and Waterfall environments, to co-create the conditions to succeed in the Governance function for self and others.
- Extensive experience of - Deriving insight from and making decisions based on a range of operational IT related information
- Extensive experience of - Developing and applying models and principles to financial and transactional information to create robust and repeatable business and operational reporting, using technologies available and demonstrating value for money.
- Extensive experience of - A strong understanding and knowledge of the wider digital economy, advances in technology and the ability to interpret highly complex or ambiguous information, to develop and manage the overarching reporting of Organisational/Service and Technical debt.
- Extensive experience of - Identifying and solving problems, including the skill to deliver multiple pieces of work, with competing priorities.
- Extensive experience of - High levels of autonomy to work on own initiative, taking decisions and actions in line with business aims of the organisation
- Significant Experience of understanding of product lifecycle and management, user centred design principles and approaches, and agile development methods to ensure full understanding of information related to these disciplines.
- Significant Experience of an ability to synthesise and translate complex information related to the holistic functions across the IT estate, including feeding into organisational reporting and governance to develop a suite of meaningful information outlets that can be utilised to create efficient working practices.
- Significant Experience of an ability to translate vision into realistic and tangible goals.
- Significant Experience of planning and organisation skills across all services to support the delivery of reporting on products and services in a timely manner
- Significant Experience of an ability to engage with a wide range of stakeholders including both internal and external customers/suppliers and business managers, to ensure products/services are on track to deliver on time, in budget and with appropriate quality.
- Significant Experience of leading and managing and/or reporting of projects and programmes of work.
Desirable
- Working to common COBIT and ITIL standards and developing processes to support and organise governance objectives and practices by IT domains and processes so they can be linked to business requirements.
- Knowledge of governance standards relating to digital delivery within the public health sector such as Government Service Standards, Technology code of practice, Portfolio Management, Prince2 and Agile delivery.
- Understanding of other IT Governance frameworks, FinOps principles and Performance and Risk Management frameworks.
- Delivery of incremental and iterative continuous improvement which extends the economic life of products and services, maximising efficiencies and return on investment, and the reporting of tangible and intangible assets
Experience
Essential
- Extensive experience of demonstratable and extensive experience of designing and implementing governance models and frameworks within an IT organisation.
- Extensive experience of demonstrable and extensive experience of leading on, contributing to and reporting on audit activities to assure compliance and developing strategic action plans and roadmaps in conjunction with relevant recommendations.
- Extensive experience of managing multiple priorities against regulatory requirements and reporting accurate and timely status of these
- Extensive experience of identifying, reporting and managing risks and any remediation plans within an IT Setting.
- Extensive experience of managing, monitoring, evaluating, and reporting against a number of standards, providing key insights to senior management and leadership roles within the organisation.
- Extensive experience of managing people and working within multidisciplinary teams, agile delivery, to enable reporting and allocation of people and resources.
- Extensive experience of defining and implementing strategies, leading, communicating and setting vision related to IT Governance, Risk and Compliance and demonstrating value by leveraging complex information to evaluate and determine outcomes.
- Extensive experience of working with internal and external audit, to ensure compliance and continuous improvement are attained.
- Extensive experience of identifying non-functional and financial requirements to ensure they are captured and implemented as part of a project.
- Considerable experience of managing budgets, identifying cost savings and pressures, and allocation of a range of IT resources and people effectively.
- Significant Experience of Recruiting, leading and managing staff with a range of skills and experience to deliver organisational goals and objectives.
- Significant Experience of developing and supporting people, process, and systems as an IT Professional
- Significant Experience of capturing user needs and translating them into deliverables, defining the minimum viable product (MVP) and make decisions about priorities.
- Significant Experience of engaging and building relationships with a range of stakeholders to support delivery of business outcomes
- Significant Experience of delivering difficult messages in challenging circumstances and providing honest and constructive feedback to support the ongoing development of skills and talent.
- Significant Experience of ongoing and continuous professional development
- Significant Experience of developing capabilities within multi-disciplinary teams, matrix managed and at individual levels.
- Significant Experience of project Management and Risk Management experience with application of relevant techniques such as Agile project delivery for digital projects in government.
- Significant Experience of business and financial planning, prioritisation of spending and other resources based on return on investment (ROI) and strategic intent
- Significant Experience of working within constraints, and challenging constraints where needed to maintain compliance.
- Significant Experience of designing and interpreting strategy and translate emerging trends and technologies which might impact or benefit the organisation.
Desirable
- Leading and managing operational processes, designing and running a product or service throughout its entire product lifecycle, and the associated IT resources and people needed to run it.
- Analysing digital / web services and their consumption of resources in a fast-paced environment
- Open source and cloud technologies and their sourcing.
Qualifications
Essential
- Degree calibre with relevant in-depth knowledge of the subject matter OR Relevant experience of the subject matter
- Evidence of continuous professional development.
- Relevant foundation level qualification in an IT department framework (eg ITIL, COBIT, TOGAF)
Desirable
- Master's qualification in relevant discipline or equivalent experience
- Enhanced level qualification in an IT department framework (eg ITIL, COBIT, TOGAF)
- Project Management qualifications such as Prince 2, OMO
- Scrum/Agile Practitioner
Person Specification
Personal Qualities, Knowledge, and Skills
Essential
- Extensive experience of - A strong understanding of governance, risk management and mitigation, assurance, and compliance frameworks.
- Extensive experience of - A strong background of working across both Agile and Waterfall environments, to co-create the conditions to succeed in the Governance function for self and others.
- Extensive experience of - Deriving insight from and making decisions based on a range of operational IT related information
- Extensive experience of - Developing and applying models and principles to financial and transactional information to create robust and repeatable business and operational reporting, using technologies available and demonstrating value for money.
- Extensive experience of - A strong understanding and knowledge of the wider digital economy, advances in technology and the ability to interpret highly complex or ambiguous information, to develop and manage the overarching reporting of Organisational/Service and Technical debt.
- Extensive experience of - Identifying and solving problems, including the skill to deliver multiple pieces of work, with competing priorities.
- Extensive experience of - High levels of autonomy to work on own initiative, taking decisions and actions in line with business aims of the organisation
- Significant Experience of understanding of product lifecycle and management, user centred design principles and approaches, and agile development methods to ensure full understanding of information related to these disciplines.
- Significant Experience of an ability to synthesise and translate complex information related to the holistic functions across the IT estate, including feeding into organisational reporting and governance to develop a suite of meaningful information outlets that can be utilised to create efficient working practices.
- Significant Experience of an ability to translate vision into realistic and tangible goals.
- Significant Experience of planning and organisation skills across all services to support the delivery of reporting on products and services in a timely manner
- Significant Experience of an ability to engage with a wide range of stakeholders including both internal and external customers/suppliers and business managers, to ensure products/services are on track to deliver on time, in budget and with appropriate quality.
- Significant Experience of leading and managing and/or reporting of projects and programmes of work.
Desirable
- Working to common COBIT and ITIL standards and developing processes to support and organise governance objectives and practices by IT domains and processes so they can be linked to business requirements.
- Knowledge of governance standards relating to digital delivery within the public health sector such as Government Service Standards, Technology code of practice, Portfolio Management, Prince2 and Agile delivery.
- Understanding of other IT Governance frameworks, FinOps principles and Performance and Risk Management frameworks.
- Delivery of incremental and iterative continuous improvement which extends the economic life of products and services, maximising efficiencies and return on investment, and the reporting of tangible and intangible assets
Experience
Essential
- Extensive experience of demonstratable and extensive experience of designing and implementing governance models and frameworks within an IT organisation.
- Extensive experience of demonstrable and extensive experience of leading on, contributing to and reporting on audit activities to assure compliance and developing strategic action plans and roadmaps in conjunction with relevant recommendations.
- Extensive experience of managing multiple priorities against regulatory requirements and reporting accurate and timely status of these
- Extensive experience of identifying, reporting and managing risks and any remediation plans within an IT Setting.
- Extensive experience of managing, monitoring, evaluating, and reporting against a number of standards, providing key insights to senior management and leadership roles within the organisation.
- Extensive experience of managing people and working within multidisciplinary teams, agile delivery, to enable reporting and allocation of people and resources.
- Extensive experience of defining and implementing strategies, leading, communicating and setting vision related to IT Governance, Risk and Compliance and demonstrating value by leveraging complex information to evaluate and determine outcomes.
- Extensive experience of working with internal and external audit, to ensure compliance and continuous improvement are attained.
- Extensive experience of identifying non-functional and financial requirements to ensure they are captured and implemented as part of a project.
- Considerable experience of managing budgets, identifying cost savings and pressures, and allocation of a range of IT resources and people effectively.
- Significant Experience of Recruiting, leading and managing staff with a range of skills and experience to deliver organisational goals and objectives.
- Significant Experience of developing and supporting people, process, and systems as an IT Professional
- Significant Experience of capturing user needs and translating them into deliverables, defining the minimum viable product (MVP) and make decisions about priorities.
- Significant Experience of engaging and building relationships with a range of stakeholders to support delivery of business outcomes
- Significant Experience of delivering difficult messages in challenging circumstances and providing honest and constructive feedback to support the ongoing development of skills and talent.
- Significant Experience of ongoing and continuous professional development
- Significant Experience of developing capabilities within multi-disciplinary teams, matrix managed and at individual levels.
- Significant Experience of project Management and Risk Management experience with application of relevant techniques such as Agile project delivery for digital projects in government.
- Significant Experience of business and financial planning, prioritisation of spending and other resources based on return on investment (ROI) and strategic intent
- Significant Experience of working within constraints, and challenging constraints where needed to maintain compliance.
- Significant Experience of designing and interpreting strategy and translate emerging trends and technologies which might impact or benefit the organisation.
Desirable
- Leading and managing operational processes, designing and running a product or service throughout its entire product lifecycle, and the associated IT resources and people needed to run it.
- Analysing digital / web services and their consumption of resources in a fast-paced environment
- Open source and cloud technologies and their sourcing.
Qualifications
Essential
- Degree calibre with relevant in-depth knowledge of the subject matter OR Relevant experience of the subject matter
- Evidence of continuous professional development.
- Relevant foundation level qualification in an IT department framework (eg ITIL, COBIT, TOGAF)
Desirable
- Master's qualification in relevant discipline or equivalent experience
- Enhanced level qualification in an IT department framework (eg ITIL, COBIT, TOGAF)
- Project Management qualifications such as Prince 2, OMO
- Scrum/Agile Practitioner
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
