Job summary
Are you passionate about people, culture, and creating workplaces where everyone can thrive? Do you believe in the power of restorative practices, just learning, and values-driven leadership? If so, we've got the perfect opportunity for you!
As our People Relations and Culture Specialist, you'll be at the heart of shaping a positive, inclusive, and values-driven culture at NICE. Reporting to the People Relations and Culture Team Lead, you'll play a key role in delivering both strategic and hands-on support across employee relations, wellbeing, and organisational development.
You'll act as a trusted advisor and coach--guiding managers through complex and sensitive people matters, championing our Just and Restorative Learning approach, and helping to embed fair, forward-thinking practices across the organisation. From collaborating with staff networks and trade unions to supporting culture change initiatives and EDI strategies, your work will directly impact the colleague experience and help NICE continue to be a brilliant place to work
Main duties of the job
In this varied and impactful role, you'll contribute to shaping a positive people experience across NICE by delivering expert support and driving forward our cultural and organisational goals.
What You'll Be Doing:
- Providing expert advice on complex employee relations issues, change management, and organisational development.
- Embedding a culture of Just and Restorative Learning aligned with NICE values.
- Supporting wellbeing initiatives and local health and wellbeing plans.
- Collaborating with Staff Networks, Trade Unions, and Freedom to Speak Up Guardians.
- Designing and implementing toolkits and frameworks to build capability in people management.
- Analysing people data and case trends to inform decision-making and continuous improvement.
- Supporting the delivery of EDI strategies and contributing to culture change projects.
- Acting as a cultural ambassador, promoting psychological safety and inclusive leadership.
About us
As part of the People team and wider Facilities, Improvement & People Directorate, we've achieved:
- Elevated Engagement: We've soared to new heights, as the leading Directorate to become thetop-performing teamin the organisation!
- Driven Real Change: By embedding aRestorative, Just, and Learning Culture, we've made atangible impactthat's already transforming our workplace.
- Strengthened Union Partnerships: We've turned challenges into opportunities, fostering a spirit ofcollaborationand mutual respect.
- Championed Inclusivity: Our commitment to diversity and representation has led tomeasurable improvements, making our team more inclusive than ever before.
Join Our Team - What we can offer you:
- Supportive Team Culture: We believe in lifting each other up and encouraging open communication. Here, your voice truly matters!
- Flexible & Hybrid Work Environment: Enjoy working from home and in our modern offices in the centre of Manchester and Stratford, London.
- Professional Growth: Unlock opportunities for continuous learning and career advancement.
- Inclusive Workplace: Be part of a diverse and welcoming community where everyone feels valued.
Want to Learn More?For further information on this exciting opportunity, reach out to Jools Steadman, our Head of People Relations and Culture, at Jools.Steadman@nice.org.uk. Jools is eager to discuss how you can be part of our dynamic team!
Job description
Job responsibilities
To be considered for this role, you should be able to particularly demonstrate the person specification criteria in the job advert in your application.
However, applicants should be able to demonstrate all essential criteria through the entirety of the recruitment process to be considered for the job.
Job description
Job responsibilities
To be considered for this role, you should be able to particularly demonstrate the person specification criteria in the job advert in your application.
However, applicants should be able to demonstrate all essential criteria through the entirety of the recruitment process to be considered for the job.
Person Specification
Qualifications
Essential
- CIPD level 5 or evidence of an equivalent qualification
Qualifications
Essential
- Degree level education or equivalent demonstrable experience in a similar role
Experience
Essential
- Experience of managing multi-stranded and contentious employment cases with an innovative approach to problem solving
Experience
Essential
- Detailed understanding of the principles of change management and able to demonstrate a successful track record of major organisational change.
Experience
Essential
- Experience of using information from databases e.g. Case Tracker, to report on and analyse People Relations case activity, outcomes, and trends.
Knowledge
Essential
- Good knowledge of HR legislation and best practice, stakeholder management, and influencing strategies with a proven ability to turn innovative ideas into working models.
Skills
Essential
- Ability to communicate complex information both verbally and in writing in a clear, concise, and effective way to colleagues and managers including preparation of papers/reports/letters on People relations matters for committees, hearings, etc.
Skills
Essential
- Ability to demonstrate emotional intelligence whilst also recognising inefficiencies in current practice and identify where improvements can be made with a Restorative and Just lens.
Person Specification
Qualifications
Essential
- CIPD level 5 or evidence of an equivalent qualification
Qualifications
Essential
- Degree level education or equivalent demonstrable experience in a similar role
Experience
Essential
- Experience of managing multi-stranded and contentious employment cases with an innovative approach to problem solving
Experience
Essential
- Detailed understanding of the principles of change management and able to demonstrate a successful track record of major organisational change.
Experience
Essential
- Experience of using information from databases e.g. Case Tracker, to report on and analyse People Relations case activity, outcomes, and trends.
Knowledge
Essential
- Good knowledge of HR legislation and best practice, stakeholder management, and influencing strategies with a proven ability to turn innovative ideas into working models.
Skills
Essential
- Ability to communicate complex information both verbally and in writing in a clear, concise, and effective way to colleagues and managers including preparation of papers/reports/letters on People relations matters for committees, hearings, etc.
Skills
Essential
- Ability to demonstrate emotional intelligence whilst also recognising inefficiencies in current practice and identify where improvements can be made with a Restorative and Just lens.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
