NHS Counter Fraud Authority

Specialist Training Officer

The closing date is 01 June 2025

Job summary

The NHS Counter Fraud Authority (NHSCFA) is the national body responsible for all matters relating to the prevention, detection and investigation of economic crime across the NHS. Further information about our work and annual plan for delivering this is available on our website.

The post holder will be responsible for designing and delivering specialist counter fraud training to NHSCFA people and external stakeholders who support the fight against Fraud and other economic crime within the NHS. Working as part of a part of a team ensuring NHSCFA people receive initial training and continued professional development in line with requirements of the Government Counter Fraud Profession requirements. The role includes development and delivery of face to face and virtual training.

Potential applicants can contact Paul Tiffen at paul.tiffen@nhscfa.gov.uk for an informal chat if you have any questions regarding the role.

We reserve the right to close this vacancy before the advertised closing date should we receive a significant number of applications.

Interviews will be held face to face on 10th June 2025

Main duties of the job

Design and deliver a range of counter fraud learning activities to NHSCFA people and the wider counter fraud community in line with current legislation, policies and government profession requirements. Including preparing lesson plans, drafting session content and a range of practical assessments.

Subject matter includes all elements of investigative training and management of serious and complex investigations.

Conduct extensive research of legislation and other related matters ensuring training materials are kept up to date and are appropriate for the current fraud landscape.

Provide advice to all areas of the organisation where research conducted reflects a requirement to update polices or procedures.

About us

We have offices based in Coventry, Newcastle and London and offer flexible, hybrid, office and home-based working. In addition to the advertised salary working in the London area will attract High-Cost Area Supplement where appropriate. The NHSCFA values and respects the diversity of its employees and aims to recruit a workforce which reflects our diverse communities. We welcome applications irrespective of people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including an invitation to the first stage of the selection process and consideration of reasonable adjustments for people who have a disability. If you are applying to undertake this role on a secondment basis you should have agreement to being released from your current role in principle, prior to submitting an application form. When you apply for this role, you will be redirected to our recruitment system TRAC.The NHSCFA does not hold a sponsor licence in respect of skilled worker visas and so is unable to employ candidates requiring sponsorship.

Details

Date posted

20 May 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year

Contract

Permanent

Working pattern

Full-time

Reference number

076-CFA7210377

Job locations

7th Floor, HM Government Hub

10 South Colonnade, Canary Wharf

London

E14 4PU


Job description

Job responsibilities

Support NHSCFA people and external stakeholders to maintain their continued professional development in line with current policy and requirements of the Government Counter Fraud Profession.

Including the analysis and assessment of existing skills, knowledge and competencies and development of action plans.

Liaise with NHSCFA Investigation Manager to identify training needs following case file and prosecution files.

Act as a subject matter expert in order to give a specialist advice to internal and external fraud investigators and agencies.

Work in partnership with organisational stakeholders to ensure the development of the workforce and the encouragement of good practice.

Please see full Job Description and Person Specification

Job description

Job responsibilities

Support NHSCFA people and external stakeholders to maintain their continued professional development in line with current policy and requirements of the Government Counter Fraud Profession.

Including the analysis and assessment of existing skills, knowledge and competencies and development of action plans.

Liaise with NHSCFA Investigation Manager to identify training needs following case file and prosecution files.

Act as a subject matter expert in order to give a specialist advice to internal and external fraud investigators and agencies.

Work in partnership with organisational stakeholders to ensure the development of the workforce and the encouragement of good practice.

Please see full Job Description and Person Specification

Person Specification

Knowledge and Experience

Essential

  • In depth knowledge of Higher Educational/learning practices and theories including lesson planning, session delivery and assessments.
  • Demonstrable experience of working within a Learning and Development environment.
  • Extensive knowledge of investigative practices. Experience of delivering investigative type Continued Professional Development practices.
  • Demonstrable experience of designing and delivering bespoke and blended learning and development activities.
  • Project Management experience
  • Understanding and Proficiency in MS Office Program suite and others as required.

Specialist Knowledge

Essential

  • Specialist and extensive knowledge of investigative practices (including the Fraud Investigation Model) legislation, Codes of Practice and procedures in respect of serious and complex Fraud investigations.
  • Demonstrable experience of examination and assessment techniques including interview assessment.

Qualifications

Essential

  • Relevant degree/ Learning and Development Qualifications Example: Certificate in Education PTLLS / CTLLS / PGCE or recognised learning and development qualification.

Desirable

  • Coaching qualification

Communication Skills

Essential

  • Excellent Verbal and Written Skills, at an individual, team and organisational level.
  • Expert in delivering training sessions and assessments. Able to provide coaching and deliver assessment results, including delivery and management of sensitive information which may be contentious.
  • Experience in writing and delivering complex presentations to external stakeholders.
  • Ability to analyse situations and make decisions on actions required to manage emotive situations.
Person Specification

Knowledge and Experience

Essential

  • In depth knowledge of Higher Educational/learning practices and theories including lesson planning, session delivery and assessments.
  • Demonstrable experience of working within a Learning and Development environment.
  • Extensive knowledge of investigative practices. Experience of delivering investigative type Continued Professional Development practices.
  • Demonstrable experience of designing and delivering bespoke and blended learning and development activities.
  • Project Management experience
  • Understanding and Proficiency in MS Office Program suite and others as required.

Specialist Knowledge

Essential

  • Specialist and extensive knowledge of investigative practices (including the Fraud Investigation Model) legislation, Codes of Practice and procedures in respect of serious and complex Fraud investigations.
  • Demonstrable experience of examination and assessment techniques including interview assessment.

Qualifications

Essential

  • Relevant degree/ Learning and Development Qualifications Example: Certificate in Education PTLLS / CTLLS / PGCE or recognised learning and development qualification.

Desirable

  • Coaching qualification

Communication Skills

Essential

  • Excellent Verbal and Written Skills, at an individual, team and organisational level.
  • Expert in delivering training sessions and assessments. Able to provide coaching and deliver assessment results, including delivery and management of sensitive information which may be contentious.
  • Experience in writing and delivering complex presentations to external stakeholders.
  • Ability to analyse situations and make decisions on actions required to manage emotive situations.

Employer details

Employer name

NHS Counter Fraud Authority

Address

7th Floor, HM Government Hub

10 South Colonnade, Canary Wharf

London

E14 4PU


Employer's website

https://cfa.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

NHS Counter Fraud Authority

Address

7th Floor, HM Government Hub

10 South Colonnade, Canary Wharf

London

E14 4PU


Employer's website

https://cfa.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Fraud Hub Manager

Paul Tiffen

paul.tiffen@nhscfa.gov.uk

Details

Date posted

20 May 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year

Contract

Permanent

Working pattern

Full-time

Reference number

076-CFA7210377

Job locations

7th Floor, HM Government Hub

10 South Colonnade, Canary Wharf

London

E14 4PU


Supporting documents

Privacy notice

NHS Counter Fraud Authority's privacy notice (opens in a new tab)