Fraud Prevention Assistant

NHS Counter Fraud Authority

Information:

This job is now closed

Job summary

The NHS Counter Fraud Authority (NHSCFA) is the national body responsible for all matters relating to the prevention, detection and investigation of economic crime across the NHS. Further information about our work and annual plan for delivering this is available on our website.

The Fraud Prevention Assistant will provide administrative and project support to the Fraud Prevention Unit. The post holder will act as the first point of contact for telephone and email queries on behalf of all NHSCFA Fraud Prevention staff.

The Post Holder will organise meetings with internal and external stakeholders on behalf of all NHSCFA Fraud Prevention staff, booking venues when required. They will provide a minute taking function, writing up all minutes and notes accurately for meetings and the circulation of agendas and papers.

The Post Holder will contribute to the organisation's Horizon Scanning process that is managed by the Fraud Prevention Unit. They will support NHSCFA's Fraud Prevention staff in the preparation of letters, reports, PowerPoint presentations and excel spreadsheets, meeting organisational style guidelines.

Potential applicants can contact Amanda Smith at amanda.smith@nhscfa.gov.uk for an informal chat if you have any questions regarding the role.

We reserve the right to close this vacancy before the advertised closing date should we receive a significant number of applications.

Interviews will be held on the 15th and 16th April.

Main duties of the job

The post holder will be required to have a NPPV2.

In association with the Fraud Prevention Officer the post holder will contribute to the agreed business plan that will drive forward the unit's activity in meeting the organisational strategic objectives.

Providing the first point of contact for telephone and email queries on behalf of all NHS CFA Fraud Prevention staff.

Directing callers/queries to the relevant guidance, documents, and websites.

Organising meetings with internal and external stakeholders on behalf of all NHSCFA Fraud Prevention staff and booking venues when required.

Providing a minute taking function, writing up all minutes and notes accurately for meetings and the circulation of agendas and papers.

About us

We have offices based in Coventry, Newcastle and London and offer flexible, hybrid, office and home-based working. In addition to the advertised salary working in the London area will attract High-Cost Area Supplement where appropriate. The NHSCFA values and respects the diversity of its employees and aims to recruit a workforce which reflects our diverse communities. We welcome applications irrespective of people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including an invitation to the first stage of the selection process and consideration of reasonable adjustments for people who have a disability. If you are applying to undertake this role on a secondment basis you should have agreement to being released from your current role in principle, prior to submitting an application form. When you apply for this role, you will be redirected to our recruitment system TRAC. The NHSCFA does not hold a sponsor licence in respect of skilled worker visas and so is unable to employ candidates requiring sponsorship.

Date posted

12 March 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year

Contract

Permanent

Working pattern

Full-time, Flexible working, Home or remote working

Reference number

076-CFA241-A

Job locations

7th Floor, HM Government Hub

10 South Colonnade, Canary Wharf

London

E14 4PU


Job description

Job responsibilities

Supporting NHSCFA Fraud Prevention staff in the preparation of letters, reports, PowerPoint presentations and excel spreadsheets, meeting organisational style guidelines.

Performing a document formatting function on behalf of the other members of the unit as directed.

Creating and maintaining manual and electronic filing systems.

Being responsible for the maintenance of the version control database for all documents produced by NHSCFA.

Applying appropriate storage for the content and comply with all relevant legislations to ensure its safety and that it is retained appropriately.Please see full Job Description and Person Specification.

Job description

Job responsibilities

Supporting NHSCFA Fraud Prevention staff in the preparation of letters, reports, PowerPoint presentations and excel spreadsheets, meeting organisational style guidelines.

Performing a document formatting function on behalf of the other members of the unit as directed.

Creating and maintaining manual and electronic filing systems.

Being responsible for the maintenance of the version control database for all documents produced by NHSCFA.

Applying appropriate storage for the content and comply with all relevant legislations to ensure its safety and that it is retained appropriately.Please see full Job Description and Person Specification.

Person Specification

Knowledge and Experience

Essential

  • All areas of Office Administration.
  • Accurate collation of detailed, complex & sensitive information or data.
  • Demonstrable experience in dealing with call handling and dealing with sensitive and confidential information.
  • Practical application of Microsoft Excel and Access databases.

Desirable

  • NHS or Public Sector work history

Specialist Knowledge

Essential

  • Knowledge of Confidentiality and the Data Protection Act.
  • Good basic drafting and document layout checking.

Desirable

  • Awareness of anti-fraud and corruption legislation in private and public sector.

Qualifications

Essential

  • GCSE (or equivalent) passes in English Language and Maths.
  • Educated to NVQ Level 2 in relevant subject or significant equivalent previous proven experience.

Desirable

  • Diploma level in administrative studies or other relevant discipline.

Communication Skills

Essential

  • Clear communicator with excellent writing, data entry and presentation skills: capable of constructing and delivering clear information.
  • Intermediate knowledge of I.T skills.
  • Good inter workplace relationship building skills.
  • Ability to plan, organise and prioritise defined work areas, working to agreed standards.

Desirable

  • Minute taking skills.
Person Specification

Knowledge and Experience

Essential

  • All areas of Office Administration.
  • Accurate collation of detailed, complex & sensitive information or data.
  • Demonstrable experience in dealing with call handling and dealing with sensitive and confidential information.
  • Practical application of Microsoft Excel and Access databases.

Desirable

  • NHS or Public Sector work history

Specialist Knowledge

Essential

  • Knowledge of Confidentiality and the Data Protection Act.
  • Good basic drafting and document layout checking.

Desirable

  • Awareness of anti-fraud and corruption legislation in private and public sector.

Qualifications

Essential

  • GCSE (or equivalent) passes in English Language and Maths.
  • Educated to NVQ Level 2 in relevant subject or significant equivalent previous proven experience.

Desirable

  • Diploma level in administrative studies or other relevant discipline.

Communication Skills

Essential

  • Clear communicator with excellent writing, data entry and presentation skills: capable of constructing and delivering clear information.
  • Intermediate knowledge of I.T skills.
  • Good inter workplace relationship building skills.
  • Ability to plan, organise and prioritise defined work areas, working to agreed standards.

Desirable

  • Minute taking skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NHS Counter Fraud Authority

Address

7th Floor, HM Government Hub

10 South Colonnade, Canary Wharf

London

E14 4PU


Employer's website

https://cfa.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

NHS Counter Fraud Authority

Address

7th Floor, HM Government Hub

10 South Colonnade, Canary Wharf

London

E14 4PU


Employer's website

https://cfa.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Fraud Prevention Lead

Amanda Smith

amanda.smith@nhscfa.gov.uk

Date posted

12 March 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year

Contract

Permanent

Working pattern

Full-time, Flexible working, Home or remote working

Reference number

076-CFA241-A

Job locations

7th Floor, HM Government Hub

10 South Colonnade, Canary Wharf

London

E14 4PU


Supporting documents

Privacy notice

NHS Counter Fraud Authority's privacy notice (opens in a new tab)