Job summary
The NHSCFA is the national body responsible for all matters relating to the prevention, detection and investigation of economic crime across the NHS. Further information about our work is available on our website.
NHSCFA is seeking an ambitious fraud expert, passionate about leading the investigation of serious fraud bribery and corruption against NHS funds and enabling the NHS counter fraud community to provide an effective counter fraud response.
We are seeking a new Head of Operations and Engagement as our senior management lead for the National Investigation Service, responsible for criminal investigation of complex fraud, bribery and corruption. They will also lead the Fraud Hub, providing support and guidance to the NHS counter fraud community for investigations and local proactive and preventative activity.
You will have significant experience of senior leadership of a counter fraud function, dealing with complex criminal cases and driving fraud prevention activity, as well as leading stratified stakeholder relationship management functions within a complex/national environment. With expert knowledge of criminal investigations, you will have the ability to engage, influence and work collaboratively with stakeholders on both a strategic and operational basis.
Potential applicants can contact Richard Rippin at richard.rippin@nhscfa.gov.uk for an informal chat if you have any questions regarding the role.Interviews will be held 15th November 2024 at our Coventry Office.
Main duties of the job
The Post Holder will be the Strategic Lead within NHS CFA for the National Investigation Service and the NHSCFA Fraud Hub.
The National Investigation Service is responsible for the criminal investigation of complex fraud, bribery and corruption matters affecting the NHS at a national level.
The Fraud Hub acts as the single point of contact for the local counter fraud community in the NHS, responsible for providing support and guidance to investigations and local proactive activity, a dynamic response to tactical fraud prevention threats and lead on engagement with the NHS counter fraud community.
As a member of the Senior Management Team, this will include driving the strategic direction and organisational aims of NHS CFA and provide leadership in the delivery of Counter-Fraud activities within the NHS.
The post holder will be required to have a NPPV2
About us
We have offices based in Coventry, Newcastle and London and offer flexible, hybrid, office and home-based working. In addition to the advertised salary working in the London area will attract High-Cost Area Supplement where appropriate. The NHSCFA values and respects the diversity of its employees and aims to recruit a workforce which reflects our diverse communities. We welcome applications irrespective of people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including an invitation to the first stage of the selection process and consideration of reasonable adjustments for people who have a disability. If you are applying to undertake this role on a secondment basis you should have agreement to being released from your current role in principle, prior to submitting an application form. When you apply for this role, you will be redirected to our recruitment system TRAC. The NHSCFA does not hold a sponsor licence in respect of skilled worker visas and so is unable to employ candidates requiring sponsorship.
We reserve the right to close this vacancy before the advertised closing date should we receive a significant number of applications.
Job description
Job responsibilities
Responsible and accountable for leading the NHSCFA enforcement response/criminal investigation of serious and complex issues of fraud bribery and corruption affecting the NHS in England. This involves the management of the National Investigation Service fraud investigation teams, financial investigation resource, and the Digital Forensics Unit.
Responsible for ensuring that the NHSCFA conducts all criminal investigations within all appropriate legislative and statutory requirements, and that it maintains a procedural approach to investigation work that is responsive to changes to the counter fraud landscape and adheres to best practice in respect of the criminal investigation of fraud.
Responsible and accountable for leading the NHSCFA Fraud Hub, providing theprimary focal point for all stakeholders and health bodies to work in partnership with the NHSCFA to tackle fraud across the in the NHS in England. This involves the provision of real time support to the counter fraud community operating in the NHS and enabling access to specialist counter fraud expertise and guidance to raise the effectiveness of the overall counter fraud response.
Please see full Job Description and Person Specification
Job description
Job responsibilities
Responsible and accountable for leading the NHSCFA enforcement response/criminal investigation of serious and complex issues of fraud bribery and corruption affecting the NHS in England. This involves the management of the National Investigation Service fraud investigation teams, financial investigation resource, and the Digital Forensics Unit.
Responsible for ensuring that the NHSCFA conducts all criminal investigations within all appropriate legislative and statutory requirements, and that it maintains a procedural approach to investigation work that is responsive to changes to the counter fraud landscape and adheres to best practice in respect of the criminal investigation of fraud.
Responsible and accountable for leading the NHSCFA Fraud Hub, providing theprimary focal point for all stakeholders and health bodies to work in partnership with the NHSCFA to tackle fraud across the in the NHS in England. This involves the provision of real time support to the counter fraud community operating in the NHS and enabling access to specialist counter fraud expertise and guidance to raise the effectiveness of the overall counter fraud response.
Please see full Job Description and Person Specification
Person Specification
Experience
Essential
- Significant experience of senior leadership of a counter fraud function and capability
- Significant experience of leading a function dealing with complex criminal cases and the use of an intelligence led and team-based approach to dealing with investigations
- Highly experienced in providing strategic leadership of stratified stakeholder relationship management functions within a complex/national environment
- Significant experience of developing, implementing, and managing strategic, operational, and business plans within a comparable organisation, including producing high level written material, for varied audiences, for operational and strategic management, business planning, prosecution or policy purposes
- Experience of managing multi- disciplinary teams of highly specialised accredited/professional staff groups staff across a wide geographical area, including home based staff
- Significant experience of successful management of budgets and evaluation budgetary priorities within tight financial limits
Specialist Knowledge
Essential
- An in-depth current working knowledge of the Police and Criminal Evidence Act 1994, Criminal Procedure and Investigations Act 1996, Regulation of Investigatory Powers Act 2006, Proceeds of Crime Act 2002, and other legislation governing the investigation and prosecution of criminal offences.
- Comprehensive understanding of the Public Sector counter fraud environment and the Government Counter Fraud
- Profession, the national context in which it operates and current challenges and opportunities
- Detailed and in-depth working knowledge of stakeholder mapping, modelling and principles of stakeholder relationship management
- A comprehensive understanding of the lawful methods for the obtaining of personal data or confidential information for use in counter fraud work, including criminal investigations, and practical experience of utilising relevant legislative requirements of the Data Protection Act and GDPR
- Demonstrable understanding of equal opportunities and of valuing diversity within both an employment and counter fraud function context
Desirable
- Detailed knowledge of structure and governance of the NHS and NHS bodies
- Working knowledge of the counter fraud environment in operation within the NHS and wider health group
Qualifications
Essential
- Accredited Counter Fraud Specialist or member of the Government Counter Fraud Profession or equivalent significant specialist experience within a comparable organisation
- Educated to Degree Level (Level 5 or higher) in a Criminal Justice or related discipline and/or with equivalent specialist experience within a comparable organisation
Desirable
- Degree level qualification in change management/ stakeholder management
Communication Skills
Essential
- Highly developed interpersonal skills, with the ability to engage, influence and work collaboratively with stakeholders at all levels on both a strategic and operational basis
- Well developed presentation skills, both orally and in writing, with the ability to convey complex and challenging information to stakeholders at all levels, but with particular strength with Board/strategic level audiences
Other Skills
Essential
- Strong leadership skills, with the ability to influence and engage staff in respect of developing and delivering shared strategic and business objectives
- Ability to develop and deliver on short, medium and long term strategic and operational plans, including high level milestones, deliverables and key performance indicators
- High levels of concentration and accuracy and the ability to work under unpredictable circumstances. An analytical and strategic thinker who is confident in handling sensitive and high risk issues
- Understanding and proficiency in MS Office Program suite and others as required
- Can demonstrate the ability to prioritise effectively, set targets and monitor achievements to deliver effective functions and services across a number of diverse tasks whilst working to tight deadlines
Person Specification
Experience
Essential
- Significant experience of senior leadership of a counter fraud function and capability
- Significant experience of leading a function dealing with complex criminal cases and the use of an intelligence led and team-based approach to dealing with investigations
- Highly experienced in providing strategic leadership of stratified stakeholder relationship management functions within a complex/national environment
- Significant experience of developing, implementing, and managing strategic, operational, and business plans within a comparable organisation, including producing high level written material, for varied audiences, for operational and strategic management, business planning, prosecution or policy purposes
- Experience of managing multi- disciplinary teams of highly specialised accredited/professional staff groups staff across a wide geographical area, including home based staff
- Significant experience of successful management of budgets and evaluation budgetary priorities within tight financial limits
Specialist Knowledge
Essential
- An in-depth current working knowledge of the Police and Criminal Evidence Act 1994, Criminal Procedure and Investigations Act 1996, Regulation of Investigatory Powers Act 2006, Proceeds of Crime Act 2002, and other legislation governing the investigation and prosecution of criminal offences.
- Comprehensive understanding of the Public Sector counter fraud environment and the Government Counter Fraud
- Profession, the national context in which it operates and current challenges and opportunities
- Detailed and in-depth working knowledge of stakeholder mapping, modelling and principles of stakeholder relationship management
- A comprehensive understanding of the lawful methods for the obtaining of personal data or confidential information for use in counter fraud work, including criminal investigations, and practical experience of utilising relevant legislative requirements of the Data Protection Act and GDPR
- Demonstrable understanding of equal opportunities and of valuing diversity within both an employment and counter fraud function context
Desirable
- Detailed knowledge of structure and governance of the NHS and NHS bodies
- Working knowledge of the counter fraud environment in operation within the NHS and wider health group
Qualifications
Essential
- Accredited Counter Fraud Specialist or member of the Government Counter Fraud Profession or equivalent significant specialist experience within a comparable organisation
- Educated to Degree Level (Level 5 or higher) in a Criminal Justice or related discipline and/or with equivalent specialist experience within a comparable organisation
Desirable
- Degree level qualification in change management/ stakeholder management
Communication Skills
Essential
- Highly developed interpersonal skills, with the ability to engage, influence and work collaboratively with stakeholders at all levels on both a strategic and operational basis
- Well developed presentation skills, both orally and in writing, with the ability to convey complex and challenging information to stakeholders at all levels, but with particular strength with Board/strategic level audiences
Other Skills
Essential
- Strong leadership skills, with the ability to influence and engage staff in respect of developing and delivering shared strategic and business objectives
- Ability to develop and deliver on short, medium and long term strategic and operational plans, including high level milestones, deliverables and key performance indicators
- High levels of concentration and accuracy and the ability to work under unpredictable circumstances. An analytical and strategic thinker who is confident in handling sensitive and high risk issues
- Understanding and proficiency in MS Office Program suite and others as required
- Can demonstrate the ability to prioritise effectively, set targets and monitor achievements to deliver effective functions and services across a number of diverse tasks whilst working to tight deadlines
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
