Job summary
The Performance Manager responsibility for the line management of the NHSCFA's performance team. They will be responsible for the development and implementation of an effective framework in relation to performance management and process improvement to drive delivery by supporting senior and functional management throughout the organisation. The Performance Manager will also support the delivery of NHSCFA strategy and business plan objectives.
Applicants can contact George Cooke , Head of Advanced Data Analytics, george.cooke@nhscfa.gov.uk for an informal chat
Interviews w/c 20th May
We reserve the right to close the vacancy early.
Main duties of the job
- Lead the implementation and further development of the NHS CFA performance management strategy and framework.
- Lead the implementation and further development of the NHS CFA project and programme strategy and framework.
- Manage systems and processes for monitoring, review of performance, escalation of performance concerns andtargeting of action to improve performance in key areas of activity.
- Ensure organisation performance and service improvement deliverables, timescales, benefits and KPIs are well defined to supportongoing monitoring.
- Manage systems and processes for monitoring, review of programme and performance milestone and benefits delivery,escalation of risks and issues and targeting of mitigating action.
- Personally, lead focused reviews and investigation of key delivery and performance issues where required.
- Develop the performance team to support the organisations delivery by providing expert services that facilitate success.
About us
We have offices based in Coventry, Newcastle and London and also offer flexible and home based working. The NHSCFA values and respects the diversity of its employees, and aims to recruit a workforce which reflects our diverse communities. We welcome applications irrespective of people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including an invitation to the first stage of the selection process and consideration of reasonable adjustments for people who have a disability. If you are applying to undertake this role on a secondment basis you should have agreement to being released from your current role in principle, prior to submitting an application form. When you apply for this role you will be redirected to our recruitment system TRAC. Please apply without delay as reserve the right to close any vacancies from further submissions when we have received sufficient applications from which to make a shortlist. The CFA does not hold a sponsor licence in respect of skilled worker visas and so is unable to employ candidates requiring sponsorship.
Job description
Job responsibilities
- Preparing detailed analysis of highly complex information held on current and projected delivery and performance issues as the basis of informed reports to the NHSCFA Management Groups, Board and relevant Committees as required.
- Ensuring effective processes for monitoring and review of programmes andperformance through NHSCFA Management Groups and Board Committees.
- Organising and chairing performance/delivery planning/service improvement and progress monitoring meetings where necessary, creating agendas ensuring minutes and actions are documented to ensure delivery is accounted for.
- Ensuring performance reporting is ratified by internal stakeholder in accordance with the processes establish to ensure transparency and quality of performance information to NHSCFAs board.
- Developing a culture of robust and consistent performancemanagement at all levels in the NHSCFA, ensuring effective flow ofinformation between relevant corporate, operational and support
- Ensuring interdependencies are accounted for and clearly articulated between departments to ensure business is deliverable and timelines are recorded.
- Providing guidance, support and training for managers on performance management issues in line with the NHSCFA framework.
- Supporting the development of appropriate management and leadership skillsand knowledge to underpin effective performance management at all levels.
- Working closely with the wider operational management to enable delivery and benefits realisation across all areas of NHSCFA activity.
- Further develop and deliver the annual business planning process, business plan.
- Line manager for all teams within the performance team and other staff involved in ad hoc programme, project initiatives and service improvement pieces as required.
- Develop and deliver impactful improvement initiatives to drive efficiency and delivery across NHSCFA, working with managers across the organisation and demonstrate impact financially and operationally.
- Continue to develop the performance team to be impactful an demonstrate value for NHSCFA.
- Demonstrate and articulate the benefits of a high functioning performance team.
- Co-ordinating the work of third-party suppliers and negotiate contracts for theprogrammes and projects where necessary.
- See Job Description
Job description
Job responsibilities
- Preparing detailed analysis of highly complex information held on current and projected delivery and performance issues as the basis of informed reports to the NHSCFA Management Groups, Board and relevant Committees as required.
- Ensuring effective processes for monitoring and review of programmes andperformance through NHSCFA Management Groups and Board Committees.
- Organising and chairing performance/delivery planning/service improvement and progress monitoring meetings where necessary, creating agendas ensuring minutes and actions are documented to ensure delivery is accounted for.
- Ensuring performance reporting is ratified by internal stakeholder in accordance with the processes establish to ensure transparency and quality of performance information to NHSCFAs board.
- Developing a culture of robust and consistent performancemanagement at all levels in the NHSCFA, ensuring effective flow ofinformation between relevant corporate, operational and support
- Ensuring interdependencies are accounted for and clearly articulated between departments to ensure business is deliverable and timelines are recorded.
- Providing guidance, support and training for managers on performance management issues in line with the NHSCFA framework.
- Supporting the development of appropriate management and leadership skillsand knowledge to underpin effective performance management at all levels.
- Working closely with the wider operational management to enable delivery and benefits realisation across all areas of NHSCFA activity.
- Further develop and deliver the annual business planning process, business plan.
- Line manager for all teams within the performance team and other staff involved in ad hoc programme, project initiatives and service improvement pieces as required.
- Develop and deliver impactful improvement initiatives to drive efficiency and delivery across NHSCFA, working with managers across the organisation and demonstrate impact financially and operationally.
- Continue to develop the performance team to be impactful an demonstrate value for NHSCFA.
- Demonstrate and articulate the benefits of a high functioning performance team.
- Co-ordinating the work of third-party suppliers and negotiate contracts for theprogrammes and projects where necessary.
- See Job Description
Person Specification
PS
Essential
- oRecent and ongoing continuous professional and personal development action and activity
- oManagement experience relevant to the role in an NHS or other complex organisation
- oBusiness planning, objective setting, staff management and experience of performance management
- oCan demonstrate successful financial management, rigorous financial monitoring, control, and evaluating competing budgetary priorities.
- oRelevant project/programme, and performance management experience in a large and complex organisation
- oSignificant experience of producing/delivering management reports and presentations on performance related issues.
- oDevelopment of service and Improvement catalogue to support business delivery.
- oCharing performance meetings and accounting for organisation delivery.
- oExpert knowledge of the healthcare and local authority sectors and needs of relevant audiences oExpert knowledge of NHS planning framework
- oMaster's degree or post graduate qualification in relevant subject or equivalent experience/learning developed in a similar role.
- oFormal Programme or Project Management qualification such as MSP, PRINCE2, APM Accredited PMO practitioner / Leader or demonstrable recent and relevant successful project/performance management experience
Desirable
- Well-developed knowledge of the Internal Audit function and its relevance to effective performance delivery o Experience in project negotiation implementation and management
Person Specification
PS
Essential
- oRecent and ongoing continuous professional and personal development action and activity
- oManagement experience relevant to the role in an NHS or other complex organisation
- oBusiness planning, objective setting, staff management and experience of performance management
- oCan demonstrate successful financial management, rigorous financial monitoring, control, and evaluating competing budgetary priorities.
- oRelevant project/programme, and performance management experience in a large and complex organisation
- oSignificant experience of producing/delivering management reports and presentations on performance related issues.
- oDevelopment of service and Improvement catalogue to support business delivery.
- oCharing performance meetings and accounting for organisation delivery.
- oExpert knowledge of the healthcare and local authority sectors and needs of relevant audiences oExpert knowledge of NHS planning framework
- oMaster's degree or post graduate qualification in relevant subject or equivalent experience/learning developed in a similar role.
- oFormal Programme or Project Management qualification such as MSP, PRINCE2, APM Accredited PMO practitioner / Leader or demonstrable recent and relevant successful project/performance management experience
Desirable
- Well-developed knowledge of the Internal Audit function and its relevance to effective performance delivery o Experience in project negotiation implementation and management
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
