Job summary
This role is located in a British Overseas Territory, therefore UK legislation such as the Data Protection Act (2018) and the Equality Act (2010), or similar, may not apply.
The King Edward VII Memorial Hospital, Stanley, Falkland Islands is looking for an experienced Chief Nursing Officer with NHS leadership or equivalent experience to work in a friendly and supportive team which provides high quality person-centred care in a well-resourced environment for its size and location. The hospital is the principal healthcare facility in the Falkland Islands providing a broad range of primary care health services as well as a range of elective and emergency secondary care services. The Health and Social Services Department is one of the Directorates of the Falkland Islands Government (FIG) which offers a range of fulfilling job opportunities across the full spectrum of public services. Working in the Health and Social Services means that the successful applicant will be able to work in team providing a wide range of health care to our community.
Main duties of the job
The Chief Nursing Officer [CNO] is a key member of the Falkland Islands Health Services Senior Management Team. Working closely with the Chief Medical Officer [CMO], and under the line management of the Director of Health and Social Services, the CNO is responsible for the delivery of high-quality nursing care across the hospital and community, inclusive of both primary and secondary care services, this includes; ward-based care, intensive care, theatre, maternity, primary care, 0-19 and community nursing.
The CNO will ensure that nursing practice is the Falkland Islands is kept up-to-date and develops in line with relevant contemporary internationally recognised best practice. The CNO will provide professional advice, guidance and line management to nursing teams, supporting each service area to delivery high quality person-centred care and meet agreed development objectives.
The CNO will supervise the assessment, planning, implementation, provision and evaluation of person-centred care; ensuring that nursing and corporate standards are implemented, maintained, monitored and improved upon where necessary.
About us
The Health and Social Services Directorate, Falkland Islands provides emergency, primary, secondary and community healthcare as well as social services assistance, support, and advice. Most health services are based at the King Edward VII Memorial Hospital (KEMH) which is the Islands only hospital and is based in the capital Stanley. We serve the local community of about 3,700 residents, short-term residents and visitors.
The Falkland Islands are an unique natural environment located in the South Atlantic, 8,000 miles south of the UK mainland, which is a British overseas territory with a full internal self-government. The Islands boasts unspoilt beaches, outstanding wildlife, and stunning landscapes with a good work/life balance. Stanley is a friendly and busy city with a wide range of amenities and a variety of clubs and associations. Our vacancies are in our local currency, Falkland Islands pound (FKP), which is directly equal to the U.K. pound (GBP).
The hospital environment is one in which clinical staff have the time, resources, and support to provide the highest standards of care and to develop their careers. In addition to being supported to practise with a broad scope, clinical staff are encouraged and assisted to develop particular areas of clinical expertise.
Job description
Job responsibilities
Clinical leadership and management
- Ensures self and others practice is in accordance with the Nursing & Midwifery Councils standards of conduct.
- As an ambassador of the nursing profession, ensures self and others practice to the highest professional standards.
- Acts as a role model for nursing staff and clinical staff, responsible for leading, line managing and supporting professional and support staff and for ensuring that each practice in accordance with his/her role, job description and professional parameters.
Responsibility for Performance, Financial and Physical Resources
- Within sphere of responsibility, ensure self and line-report staff manage pay and non-pay resources efficiently and effectively, and in accordance with corporate standards, procedures, policies and objectives. Includes formulating and delivering remedial action plans where adverse variances arise.
- Works in partnership with Director, Hospital Manager, CMO, Finance, Human Resources and information systems to lead service delivery in a business-like way and to ensure the safe and effective management and leadership of the nursing teams and resources.
- Responsible for implementing effective risk assessment and management within own service areas, working closely with the Healthcare Governance Manager.
- The CNO is accountable for implementation of systems for monitoring the quality and safety of patient care and experiences including effective and efficient patient throughput in the theatre environment.
Responsibility for Patient Care, Safety & Clinical Quality
- Responsible for implementing effective risk assessment and management within own service areas, working closely with the Healthcare Governance Manager.
- Accountable for ensuring the appropriate and effective development, delivery and monitoring of patient care and service across areas of responsibility using a person-centred model of care.
- Responsible for ensuring that care is delivered in a safe, efficient, effective and timely manner and that plans for the discharge and transfer of patients is within acceptable, safe parameters.
- Responsible for providing senior nursing advice across areas of the Directorate as required.
Policy & Service Development
- Participates with service/specialty teams in the development of policy, processes and business plans at Directorate/Service Level.
- Represents and provides nursing expertise and advice to business and operational discussions, meetings and forums.
Communication and Relationship Skills
- Ensures patients and their families are treated with dignity and respect and information is conveyed to them in a timely and understandable manner.
- Leads on complex investigations, resolutions and action planning.
- The CNO takes the lead role, within their clinical departments, for ensuring effective patient and family engagement, ensuring that the views and comments of patients, carers and service users are sought and acted upon.
- Ensures effective communication channels exist between patients and relevant stakeholders at all levels.
- Leads the liaison with NHS organizations related to Training/ rotation opportunities.
Analytical & Judgement Skills
- Ensures that day to day staffing and resources are deployed within the clinical departments to meet the needs of services.
Responsibilities for Data and Information Resources
- Responsible for providing accurate and timely records on patient care and performance using paper and IT based systems.
- Ensure patient confidentiality is maintained and high standards of information governance are adhered to.
Audit and Quality Improvement
- Ensures that the clinical departments for which they are responsible for and adopt best practice evidence-based standards.
- Promotes an environment where audit and development are valued.
NB. This is not a complete summary of the job description.
Job description
Job responsibilities
Clinical leadership and management
- Ensures self and others practice is in accordance with the Nursing & Midwifery Councils standards of conduct.
- As an ambassador of the nursing profession, ensures self and others practice to the highest professional standards.
- Acts as a role model for nursing staff and clinical staff, responsible for leading, line managing and supporting professional and support staff and for ensuring that each practice in accordance with his/her role, job description and professional parameters.
Responsibility for Performance, Financial and Physical Resources
- Within sphere of responsibility, ensure self and line-report staff manage pay and non-pay resources efficiently and effectively, and in accordance with corporate standards, procedures, policies and objectives. Includes formulating and delivering remedial action plans where adverse variances arise.
- Works in partnership with Director, Hospital Manager, CMO, Finance, Human Resources and information systems to lead service delivery in a business-like way and to ensure the safe and effective management and leadership of the nursing teams and resources.
- Responsible for implementing effective risk assessment and management within own service areas, working closely with the Healthcare Governance Manager.
- The CNO is accountable for implementation of systems for monitoring the quality and safety of patient care and experiences including effective and efficient patient throughput in the theatre environment.
Responsibility for Patient Care, Safety & Clinical Quality
- Responsible for implementing effective risk assessment and management within own service areas, working closely with the Healthcare Governance Manager.
- Accountable for ensuring the appropriate and effective development, delivery and monitoring of patient care and service across areas of responsibility using a person-centred model of care.
- Responsible for ensuring that care is delivered in a safe, efficient, effective and timely manner and that plans for the discharge and transfer of patients is within acceptable, safe parameters.
- Responsible for providing senior nursing advice across areas of the Directorate as required.
Policy & Service Development
- Participates with service/specialty teams in the development of policy, processes and business plans at Directorate/Service Level.
- Represents and provides nursing expertise and advice to business and operational discussions, meetings and forums.
Communication and Relationship Skills
- Ensures patients and their families are treated with dignity and respect and information is conveyed to them in a timely and understandable manner.
- Leads on complex investigations, resolutions and action planning.
- The CNO takes the lead role, within their clinical departments, for ensuring effective patient and family engagement, ensuring that the views and comments of patients, carers and service users are sought and acted upon.
- Ensures effective communication channels exist between patients and relevant stakeholders at all levels.
- Leads the liaison with NHS organizations related to Training/ rotation opportunities.
Analytical & Judgement Skills
- Ensures that day to day staffing and resources are deployed within the clinical departments to meet the needs of services.
Responsibilities for Data and Information Resources
- Responsible for providing accurate and timely records on patient care and performance using paper and IT based systems.
- Ensure patient confidentiality is maintained and high standards of information governance are adhered to.
Audit and Quality Improvement
- Ensures that the clinical departments for which they are responsible for and adopt best practice evidence-based standards.
- Promotes an environment where audit and development are valued.
NB. This is not a complete summary of the job description.
Person Specification
Qualifications
Essential
- Registered Nurse on NMC Register
- Educated to masters degree level, or equivalent work experience at an equivalent level
- Evidence of continuing personal and professional development Professional leadership /health management qualification/experience
Desirable
- Postgraduate qualification in healthcare subject
Experience
Essential
- 10 years relevant post-qualification experience demonstrating significant experience in leadership and management.
- At least 5 years experience working in a clinical role in an acute hospital environment
- Evidence of operating in a leadership role including overseeing, assuring or delivering strategic change to secure improved outcomes for patients within available resources
- Extensive knowledge of the whole health system to enable appropriate decision making on area-wide issues, taking into account legal, ethical and regulatory requirements associated with large scale change and public consultation
- Able to build a shared focus on the model of person-centred outcomes, including fostering good working relationships between diverse professional teams with different plans to achieve the best outcome for the individual and their family
- A thorough understanding of current issues relating to professional nursing practice
- Knowledge and delivery of effective governance/accountability systems to secure quality, performance and Value for Money (VFM) improvement at both organisation and system level
- Excellent understanding and evidence of successful financial management of large budgets
- Significant experience of successful people management and effective leadership including effectively leading multi-professional teams
- Confident with HR policies and procedures and demonstrable evidence of successfully managing significant numbers of staff
- Experience of leading, implementing and evaluating complex change successfully
- Ability to think and act strategically and to articulate a clear sense of direction and vision to a diverse audience
- Effective written and IT communication skills including analysis and presentation of reports
- Able to give effective oral presentations when expressing ideas to groups or individuals
- Ability to make positive contribution to H&SS and handle constructive challenge
- Ability to command the respect of clinical staff, academics and managers
- Ability to analyse complex issues and make decisions
- Excellent negotiating / influencing skills and the ability to build effective relationships with a range of stakeholders and in a complex environment
- Ability to relate to groups and individuals at all levels
- Able to work effectively both independently and as part of a team
- Able to offer encouragement and support to others to foster both personal and professional development
- Knowledge of revalidation
- Able to offer encouragement and support to others to foster both personal and professional development
Desirable
- Evidence of Project Management Experience
- Wide knowledge of developments associated with the Islands Plan
Person Specification
Qualifications
Essential
- Registered Nurse on NMC Register
- Educated to masters degree level, or equivalent work experience at an equivalent level
- Evidence of continuing personal and professional development Professional leadership /health management qualification/experience
Desirable
- Postgraduate qualification in healthcare subject
Experience
Essential
- 10 years relevant post-qualification experience demonstrating significant experience in leadership and management.
- At least 5 years experience working in a clinical role in an acute hospital environment
- Evidence of operating in a leadership role including overseeing, assuring or delivering strategic change to secure improved outcomes for patients within available resources
- Extensive knowledge of the whole health system to enable appropriate decision making on area-wide issues, taking into account legal, ethical and regulatory requirements associated with large scale change and public consultation
- Able to build a shared focus on the model of person-centred outcomes, including fostering good working relationships between diverse professional teams with different plans to achieve the best outcome for the individual and their family
- A thorough understanding of current issues relating to professional nursing practice
- Knowledge and delivery of effective governance/accountability systems to secure quality, performance and Value for Money (VFM) improvement at both organisation and system level
- Excellent understanding and evidence of successful financial management of large budgets
- Significant experience of successful people management and effective leadership including effectively leading multi-professional teams
- Confident with HR policies and procedures and demonstrable evidence of successfully managing significant numbers of staff
- Experience of leading, implementing and evaluating complex change successfully
- Ability to think and act strategically and to articulate a clear sense of direction and vision to a diverse audience
- Effective written and IT communication skills including analysis and presentation of reports
- Able to give effective oral presentations when expressing ideas to groups or individuals
- Ability to make positive contribution to H&SS and handle constructive challenge
- Ability to command the respect of clinical staff, academics and managers
- Ability to analyse complex issues and make decisions
- Excellent negotiating / influencing skills and the ability to build effective relationships with a range of stakeholders and in a complex environment
- Ability to relate to groups and individuals at all levels
- Able to work effectively both independently and as part of a team
- Able to offer encouragement and support to others to foster both personal and professional development
- Knowledge of revalidation
- Able to offer encouragement and support to others to foster both personal and professional development
Desirable
- Evidence of Project Management Experience
- Wide knowledge of developments associated with the Islands Plan
