Deputy Service Manager

Leeds City Council

Information:

This job is now closed

Job summary

As the Deputy Service Manager (Care), you will be the lead senior manager for the operational oversight and management of the three secure homes and their managers and staff teams at Adel Beck. You will play a key role in developing the operational and strategic direction of Adel Beck by working in partnership with our health and education services in the delivery of high quality services that meets the needs of those young people in our care, using a restorative and solution focussed approach to support them in their personal growth and learning.

Main duties of the job

  • provide high quality leadership, supervision and support to the care managers and care teams.
  • work alongside other senior managers within the home, council and on a national basis to deliver high-quality care in a safe, secure environment.
  • manage staff following policy and procedure, and support with recruitment and staff development lead on the development and oversight of Adel Becks Workforce Development strategy by supporting the workforce development lead in implementing the delivery plan.
  • manage behaviour in a proactive, solution-focused manner and develop long-term strategies
  • provide management oversight to ensure that primary care is responsive to individual needs, including health care, learning support and personal development.
  • coordinate activities to enhance middle and senior leaders (care) in eh delivery of quality childcare services.

About us

Council Values

  • being open, honest and trusted: I can be my best
  • treating people fairly: it feels like I count
  • spending money wisely: I make every pound go further
  • working as a team for Leeds: I am part of a team with a can do attitude
  • working with communities: I am proud to make a difference

Date posted

10 January 2024

Pay scheme

Other

Salary

£57,176 to £62,694 a year

Contract

Permanent

Working pattern

Full-time

Reference number

F0100-24-0001

Job locations

Adel Beck Secure Childrens Home

East Moor Lane

Leeds

LS16 8EB


Job description

Job responsibilities

Role

To be responsible for the overall management, leadership and operation of Residential Care Services in Adel Beck Secure Childrens Home, ensuring provision is efficient, effective and economically viable meeting with Childrens Homes Regulations, Childrens Homes National Minimum Standards, Youth Justice Standards, Education Standards, National Curriculum, Stakeholders, Contractual requirements, Leeds City Council and the homes policies, procedures and guidance.

Responsibilities

Support the Service Manager (Secure Accommodation) in the overall management, leadership, business planning and delivery of service ensuring contractual, legislative and statutory requirements are met.

Deputise in the absence of the Service Manager (Secure Accommodation).

Provide leadership and management that focuses the Team Managers on corporate and contractual responsibilities ensuring a consistency of practice and approach in the delivery of care services.

Develop and maintain culture, policy and practice that ensure children and young people receive high standards of care.

Support measures to challenge any behaviour prejudicial to the services aims.

Ensure Team Managers embed all legislative and guidance frameworks appropriately through compliance with policy, procedure and practice.

To participate in and ensure recruitment, selection, induction, supervision, training and development supports the aims and requirements of the service.

Ensure employment policies and procedures relating to managing staff are followed.

Chair Operational Management Team meetings.

Use resources effectively to achieve outcomes and where resources are insufficient identify with reasoned argument the likely impact.

Horizon scanning to identify potential hazards to delivering effective services.

Ensure staff recruitment selection, training and development to support the aims and requirements of the service.

Model, effective communication techniques, including negotiation and collaborative working with staff, partner agencies children and young people.

Promote and embed a culture with Team Managers which addresses the needs of children and young people and recognises individual differences ensuring that a range of high-quality programmes and interventions are available.

Promote, embed a culture and develop others to support the dissemination of Effective Practice, maintain clear protocols and ensure colleagues receive up to date information.

Ensure funds and resources are made available for staff induction and training including effective engagement.

Participate in information-sharing protocols with external partner agencies and local youth justice service partners (e.g. secure establishments).

Develop robust audit systems and quality assurance processes for monitoring services including the supervision of staff.

Ensure robust risk management, safety and security policies and procedures are in place, implemented and monitored.

Support a culture where risk and public protection are balanced.

Develop self and staff to enhance performance and practice through reflection and learning, share knowledge, best practice, promote ideas for innovation and improvement and use information to take effective decisions.

Understand and promote local approaches to multi-agency assessment.

Keep up to date with local and national developments in respect of the assessment of children and young people in the criminal justice system and more widely.

To physically restrain and control in line with approved restraint techniques, guidelines and procedure (SI) (training will be provided).

To provide effective and supportive management services on a rota and on call basis.

To ensure Team Meetings take place are productive, managed effectively and records maintained.

Manage the performance of team members to ensure service standards and requirements are maintained.

Respond proactively to developments in research and practice in managing risk and other core business elements.

Ensure prior to using any equipment or undertaking an activity a risk assessment is in place and a safety data sheet available if required.

To participate in annual appraisal, training and development activities as necessary to ensure up to date knowledge and skills.

Ensure the Medication Policy and Procedure is followed by all staff and appropriate training provided.

Take a lead and active role in the development of organisational policy and practice.

Ensure Leeds City Council Financial Procedure Rules, Procurement and Contract procedure rules are followed promoting an ethos of spending money wisely.

Use of current computer software programmes and packages to manage and support service delivery.

Maintain records as required to meet contractual, legislative and statutory requirements.

Provide information, reports, attend, chair and participate in meetings and reviews relevant to service delivery.

Develop, establish and sustain effective working and information-sharing protocols with colleagues and external partner agencies including youth justice services (e.g. Secure Childrens Homes) to ensure an integrated service is provided, delivered and maintained.

Model effective communication techniques with staff and invite feedback on own communication skills.

Monitor and evaluate engagement skills of practitioners through regular practice, observation and feedback.

Ensure Information Governance protocols are adhered to, including legislative and good practice guidelines.

To undertake any other duties within Childrens Services that, are commensurate with the job evaluation outcome for this post.

To comply with the requirements of all Leeds City Council policies, procedures and staff instructions, including responsibilities under the Health and Safety Policy and Procedures.

To actively promote and support Leeds City Council's and Departmental Policies on Equal Opportunities and to work in an anti-oppressive manner.Qualifications

Level5 or above relevant professional childcare or equivalent qualification essential.

Professional Management Qualification Level 5 essential.Essential requirementsIt is essential that the candidate should be able to demonstrate the following criteria for the post. Candidates will only be shortlisted for interview if they can demonstrate that they meet all the essential requirements.Ability to pass information effectively, accurately and concisely between children, young people, carers, colleagues and other agencies.

Ability to motivate, interest and enthuse manage and direct staff.

Ability to organise, deploy and manage staff both routinely and in emergencies.

Ability to contribute to the professional development of self and staff through appraisal, supervision, training and by example.

Ability to develop and maintain high standards of professional practice.

Ability to chair meetings constructively, arbitrating and resolving conflict when necessary.

Ability to contribute to development through participation in meetings, preparing discussion documents, revising policy and procedure and developing new ideas and initiatives.

Ability to manage own workload ensuring that timescales are met and that high standards of service delivery are maintained.

Ability to respond positively and constructively to supervision and appraisal both as a provider and participant.

Ability to implement Equal Opportunities Policies in a sensitive and supportive way.

Ability to act as advocate, ensuring that the views of children and young people are considered.

Ability to manage constant and often conflicting demands.

High personal levels of patience, tenacity and tolerance.

Ability to challenge partners constructively.

Social Work or related equivalent qualification essential.

Professional Management Qualification desirable (must work towards and achieve within 9 months of appointment).

In depth knowledge of the National Minimum Care Standards for Residential Care for Children and the Children Act, Guidance and Regulations, Volume 5, Childrens Homes.

In depth knowledge of Local Authority policies and procedures.

In depth knowledge of Youth Justice systems.

In depth knowledge of Child Care systems.

In depth knowledge of adolescent growth and development.

In depth knowledge of delinquent and challenging behaviour.

In depth knowledge of child protection procedures and the impact of abuse.

Knowledge and understanding of secure accommodation criteria, purpose and function.

Working knowledge of team building, teamwork, group dynamics and motivation.

In depth knowledge of Equal Opportunities policies and managing diversity.

Computer literate, with a good working knowledge of Microsoft Office and other applications.

Of leading and managing teams.

Ability to hold difficult conversations with staff and young people.

Of supervision and appraisal.

Of providing staff training and development.

Of managing difficult, demanding and challenging children and young people.

Chairing Meetings and Reviews.

Recruitment and Selection.

Able to write and develop Policies and Procedures.

Practice Development through quality assurance.

Finance Procedures.

Essential Behavioural and other CharacteristicsUnderstand and embraceLeeds City Council Values and Behavioursand codes of conduct.

Committed to continuous improvement in all areas and work towards delivering theBest City Ambitionof Health & Wellbeing, Inclusive Growth and Zero Carbon.Able to understand and observe Leeds City Council equality and diversity policies.

Carry out all duties having regard to an employees responsibility under Health and Safety Policies.

Willingness to actively participate in training and development activities.

Flexible and adaptable to change to assist other services as required commensurate to grade.

Be aware of and comply with Leeds City Council policies and procedures.

Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding, equality & diversity policies of Leeds City Council.

Job description

Job responsibilities

Role

To be responsible for the overall management, leadership and operation of Residential Care Services in Adel Beck Secure Childrens Home, ensuring provision is efficient, effective and economically viable meeting with Childrens Homes Regulations, Childrens Homes National Minimum Standards, Youth Justice Standards, Education Standards, National Curriculum, Stakeholders, Contractual requirements, Leeds City Council and the homes policies, procedures and guidance.

Responsibilities

Support the Service Manager (Secure Accommodation) in the overall management, leadership, business planning and delivery of service ensuring contractual, legislative and statutory requirements are met.

Deputise in the absence of the Service Manager (Secure Accommodation).

Provide leadership and management that focuses the Team Managers on corporate and contractual responsibilities ensuring a consistency of practice and approach in the delivery of care services.

Develop and maintain culture, policy and practice that ensure children and young people receive high standards of care.

Support measures to challenge any behaviour prejudicial to the services aims.

Ensure Team Managers embed all legislative and guidance frameworks appropriately through compliance with policy, procedure and practice.

To participate in and ensure recruitment, selection, induction, supervision, training and development supports the aims and requirements of the service.

Ensure employment policies and procedures relating to managing staff are followed.

Chair Operational Management Team meetings.

Use resources effectively to achieve outcomes and where resources are insufficient identify with reasoned argument the likely impact.

Horizon scanning to identify potential hazards to delivering effective services.

Ensure staff recruitment selection, training and development to support the aims and requirements of the service.

Model, effective communication techniques, including negotiation and collaborative working with staff, partner agencies children and young people.

Promote and embed a culture with Team Managers which addresses the needs of children and young people and recognises individual differences ensuring that a range of high-quality programmes and interventions are available.

Promote, embed a culture and develop others to support the dissemination of Effective Practice, maintain clear protocols and ensure colleagues receive up to date information.

Ensure funds and resources are made available for staff induction and training including effective engagement.

Participate in information-sharing protocols with external partner agencies and local youth justice service partners (e.g. secure establishments).

Develop robust audit systems and quality assurance processes for monitoring services including the supervision of staff.

Ensure robust risk management, safety and security policies and procedures are in place, implemented and monitored.

Support a culture where risk and public protection are balanced.

Develop self and staff to enhance performance and practice through reflection and learning, share knowledge, best practice, promote ideas for innovation and improvement and use information to take effective decisions.

Understand and promote local approaches to multi-agency assessment.

Keep up to date with local and national developments in respect of the assessment of children and young people in the criminal justice system and more widely.

To physically restrain and control in line with approved restraint techniques, guidelines and procedure (SI) (training will be provided).

To provide effective and supportive management services on a rota and on call basis.

To ensure Team Meetings take place are productive, managed effectively and records maintained.

Manage the performance of team members to ensure service standards and requirements are maintained.

Respond proactively to developments in research and practice in managing risk and other core business elements.

Ensure prior to using any equipment or undertaking an activity a risk assessment is in place and a safety data sheet available if required.

To participate in annual appraisal, training and development activities as necessary to ensure up to date knowledge and skills.

Ensure the Medication Policy and Procedure is followed by all staff and appropriate training provided.

Take a lead and active role in the development of organisational policy and practice.

Ensure Leeds City Council Financial Procedure Rules, Procurement and Contract procedure rules are followed promoting an ethos of spending money wisely.

Use of current computer software programmes and packages to manage and support service delivery.

Maintain records as required to meet contractual, legislative and statutory requirements.

Provide information, reports, attend, chair and participate in meetings and reviews relevant to service delivery.

Develop, establish and sustain effective working and information-sharing protocols with colleagues and external partner agencies including youth justice services (e.g. Secure Childrens Homes) to ensure an integrated service is provided, delivered and maintained.

Model effective communication techniques with staff and invite feedback on own communication skills.

Monitor and evaluate engagement skills of practitioners through regular practice, observation and feedback.

Ensure Information Governance protocols are adhered to, including legislative and good practice guidelines.

To undertake any other duties within Childrens Services that, are commensurate with the job evaluation outcome for this post.

To comply with the requirements of all Leeds City Council policies, procedures and staff instructions, including responsibilities under the Health and Safety Policy and Procedures.

To actively promote and support Leeds City Council's and Departmental Policies on Equal Opportunities and to work in an anti-oppressive manner.Qualifications

Level5 or above relevant professional childcare or equivalent qualification essential.

Professional Management Qualification Level 5 essential.Essential requirementsIt is essential that the candidate should be able to demonstrate the following criteria for the post. Candidates will only be shortlisted for interview if they can demonstrate that they meet all the essential requirements.Ability to pass information effectively, accurately and concisely between children, young people, carers, colleagues and other agencies.

Ability to motivate, interest and enthuse manage and direct staff.

Ability to organise, deploy and manage staff both routinely and in emergencies.

Ability to contribute to the professional development of self and staff through appraisal, supervision, training and by example.

Ability to develop and maintain high standards of professional practice.

Ability to chair meetings constructively, arbitrating and resolving conflict when necessary.

Ability to contribute to development through participation in meetings, preparing discussion documents, revising policy and procedure and developing new ideas and initiatives.

Ability to manage own workload ensuring that timescales are met and that high standards of service delivery are maintained.

Ability to respond positively and constructively to supervision and appraisal both as a provider and participant.

Ability to implement Equal Opportunities Policies in a sensitive and supportive way.

Ability to act as advocate, ensuring that the views of children and young people are considered.

Ability to manage constant and often conflicting demands.

High personal levels of patience, tenacity and tolerance.

Ability to challenge partners constructively.

Social Work or related equivalent qualification essential.

Professional Management Qualification desirable (must work towards and achieve within 9 months of appointment).

In depth knowledge of the National Minimum Care Standards for Residential Care for Children and the Children Act, Guidance and Regulations, Volume 5, Childrens Homes.

In depth knowledge of Local Authority policies and procedures.

In depth knowledge of Youth Justice systems.

In depth knowledge of Child Care systems.

In depth knowledge of adolescent growth and development.

In depth knowledge of delinquent and challenging behaviour.

In depth knowledge of child protection procedures and the impact of abuse.

Knowledge and understanding of secure accommodation criteria, purpose and function.

Working knowledge of team building, teamwork, group dynamics and motivation.

In depth knowledge of Equal Opportunities policies and managing diversity.

Computer literate, with a good working knowledge of Microsoft Office and other applications.

Of leading and managing teams.

Ability to hold difficult conversations with staff and young people.

Of supervision and appraisal.

Of providing staff training and development.

Of managing difficult, demanding and challenging children and young people.

Chairing Meetings and Reviews.

Recruitment and Selection.

Able to write and develop Policies and Procedures.

Practice Development through quality assurance.

Finance Procedures.

Essential Behavioural and other CharacteristicsUnderstand and embraceLeeds City Council Values and Behavioursand codes of conduct.

Committed to continuous improvement in all areas and work towards delivering theBest City Ambitionof Health & Wellbeing, Inclusive Growth and Zero Carbon.Able to understand and observe Leeds City Council equality and diversity policies.

Carry out all duties having regard to an employees responsibility under Health and Safety Policies.

Willingness to actively participate in training and development activities.

Flexible and adaptable to change to assist other services as required commensurate to grade.

Be aware of and comply with Leeds City Council policies and procedures.

Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding, equality & diversity policies of Leeds City Council.

Person Specification

Qualifications

Essential

  • Level5 or above relevant professional childcare or equivalent qualification essential.
  • Professional Management Qualification Level 5 essential.
Person Specification

Qualifications

Essential

  • Level5 or above relevant professional childcare or equivalent qualification essential.
  • Professional Management Qualification Level 5 essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Leeds City Council

Address

Adel Beck Secure Childrens Home

East Moor Lane

Leeds

LS16 8EB


Employer's website

https://leeds.csod.com/ux/ats/careersite/1/home?c=leeds (Opens in a new tab)

Employer details

Employer name

Leeds City Council

Address

Adel Beck Secure Childrens Home

East Moor Lane

Leeds

LS16 8EB


Employer's website

https://leeds.csod.com/ux/ats/careersite/1/home?c=leeds (Opens in a new tab)

For questions about the job, contact:

Main reception

adelbeck.admin@leeds.gov.uk

03330000405

Date posted

10 January 2024

Pay scheme

Other

Salary

£57,176 to £62,694 a year

Contract

Permanent

Working pattern

Full-time

Reference number

F0100-24-0001

Job locations

Adel Beck Secure Childrens Home

East Moor Lane

Leeds

LS16 8EB


Privacy notice

Leeds City Council's privacy notice (opens in a new tab)