Job summary
The SkILs Reablement service is a short-term service responsible for supporting people in their homes, to rebuild their confidence and independence and making sure they can live safely. The team helps people to regain the ability where possible, to do everyday activities or with using equipment to help maintain their independence.
The team provides high-quality services for adults in Leeds through a plan of activities that is agreed with customers, which will promote their rights to independence, privacy, wellbeing, and choice. This is an exciting opportunity to join a busy and developing service.
Your role
- To provide line management support to a team of Support Workers
- To ensure that the customers package of care is reviewed and continues to meet their needs.
- To liaise with professionals in Leeds Community Health and Leeds City Council to ensure that customers have the equipment they need, to enable them to stay at home or prevent them going to hospital.
- To undertake risk assessments to support someone to live safely at home.
- To identify what support and or Equipment a customer will benefit from, to enable someone to remain independently at home or prevent them going to hospital.
- To support staff to work with customers to improve their confidence and skills.
- To ensure that the delivery of the service complies with Care Quality Commission requirements.
- To support staff to work with customers to improve their confidence and skills.
Main duties of the job
What you will bring to the role
- You will be an excellent communicator and you will have the confidence and ability to work independently and as part of the team.
- You will supervise, motivate and develop a team.
- You will organise and prioritise their own work as well as the work of team members to ensure that strict deadlines are met.
- You will identify any potential risks to customer or staff and create a plan to reduce these risks.
- You will develop positive relationships and make sound judgements, have excellent interpersonal skills and be a natural leader.
- You will be supportive and ambitious with excellent organisational skills. You will be a confident communicator with a can-do approach.
- You will be motivated and a critical thinker with the ability to understand the needs of your customers.
About us
Would you like to be part of something bigger and join us in our ambition to become the Best City, working together as a Team for Leeds. Do your values match ours and do you have something to offer?Leeds City Council delivers over 500 different services to residents and is dedicated to bringing the benefits of a prosperous, vibrant and attractive city to the people of Leeds. This is a fantastic time to join us.Benefits of working with us:We pride ourselves on offering the best employee experience, with a genuine commitment to keeping our colleagues safe and well at work. You can expect great benefits whilst working for us including:
- a competitive pay progression structure including generous employer pension contributions.
- flexible career paths with tailored personal and professional development
- support for you, your home and your family including personal, and financial support.
- hybrid working arrangements (subject to needs of the role) and a flexitime system.
For more information about our benefits please see thebenefits section of our jobs page.
Job description
Job responsibilities
ob Purpose
To provide support to adults with eligible social care needs with personal care and daily living activities in line with an agreed reablement delivery plan in order that their independence choice control and social inclusion is maximised as part of a reablement intervention. To provide supervision and guidance to Support Workers.
Special conditions
This post is subject to a higher level check with the Disclosure & Barring Service. Please note that a criminal record will not necessarily be a bar to obtaining employment; this will depend on the circumstances and background to any offence.Responsibilities
- To provide day to day support and supervision to SkILs Support Workers to ensure support with personal and practical daily living activities is delivered in a person-centred way which promotes independence.
- To liaise with Business Support Officers (rostering) on ongoing rostering and scheduling of visits.To work with Business Support Officers to reschedule work at short notice to ensure that customers are safe.
- To take responsibility for any staff absence and cover where necessary in consultation with the Business Support Officers (rostering).
- To liaise with Case Officers on ongoing delivery of care.
- To provide support with personal care and daily living activities, utilising a person-centred approach to enable customers to maximise their independence and recovery as identified in the personal outcome plan.
- To contribute to and utilise the personal outcome plan and person-centred risk assessments to promote independence in a safe environment.
- To carry out moving and handling including use of equipment.
- To support customers in the use of community equipment, telecare and adaptations.
- To undertake customer visits to quality, assure the service delivery and recordings in customer delivery plans
- To contribute to reviews considering customers ongoing support needs.
- To carry out WASP observational supervisions with support staff.
- To support with medication as identified by a medication planner and maintain required records.
- To support customers to access the local amenities and the community outside of their home as part of a reablement plan.
- To carry out staff risk assessments as determined by the Case Officer /SkILs Manager using standard risk assessment documentation, following training and with access to support.
- To identify customers who can benefit from provision of community equipment, telecare, and act as trusted assessor following training and with access to support and guidance.
- To ensure where SkILs Support Workers are involved in supporting customers with medication appropriate records are in place and are used accurately by all SkILs Support Workers.
- To promote dignity and wellbeing, and safeguard adults from harm and ensure all safeguarding concerns are reported to line manager.
- To respect the confidential nature of the work and ensure that customers and carers are aware of the Councils policies relating to the customers access to files and to work within the appropriate information sharing agreements.
- To communicate with customer's family, carers and other professionals involved in their support as necessary.
- To accurately complete all necessary documentation, both written and electronic, records and reports as necessary and determined by the LCC procedures.
- To be able to use and maintain Microsoft packages, case management systems, staff rostering system and other IT applications.
- To attend and participate in meetings, training and supervision as required.
- To work flexibly and as part of a team across the city.
- To deliver a high-quality service in line with CQC regulations and requirements.
- To support new starters with their completion of the Care Certificate and confirm staffs competencies.
- To facilitate and participate in training and learning sessions for Support Workers.
- To participate in recruitment of new staff and ensure new starters complete induction and basic training.
- To lead and participate in training and development activities as necessary to ensure up to date knowledge, skills and continuous professional development.
- To actively respect and take into account all cultural, religious, personal and social needs.
- To actively promote and support Leeds City Councils Policies on Equal Opportunities and to work in an anti-oppressive manner.
- To comply with the requirements of all LCC policies procedures and staff instructions, including responsibilities for Health and Safety, Safeguarding Adults and Equality and Diversity.
- To undertake any other duties appropriate to the grade.
Qualifications
- Candidates to undertake a Level 3 Adults & Health Apprenticeship Diploma within 12 months of commencement of the post.
- Successful candidates will be offered an opportunity to complete Health & Social Care Level 4 Lead Practitioner in Adult Care Apprenticeship
Essential Requirements
It is essential that the Candidate should be able to demonstrate the following criteria for the post within the context of the specific role duties and responsibilities: Candidates will only be shortlisted for interview if they can demonstrate on the application form that they meet all the essential requirementsMethod of Assessment will be through one or more of the following Application Form, Test, Interview, and CertificateSkills Required
- Ability to pass information effectively, accurately and concisely between customers, carers, colleagues, the business unit and other agencies
- Ability to make decisions on day-to-day issues of service delivery within delegated responsibilities
- Ability to undertake customer reviews, risk assessments and respond to rapid changes in customers skills and confidence.
- Ability to accurately complete all necessary documentation, records and reports using the appropriate technology and IT systems and use Smart Phones.
- Ability to work in a supportive and enabling manner that focuses on assisting individual customers to achieve their personal outcome and providing personal care and support if required.
- Ability to enable customers to make choices about all aspects of their daily lives, including when they get up in the morning and go to bed at night, what sort of assistance they require with personal care, what and when they eat, and what activities they take part in whilst respecting the customers choice and control
- Ability to carry out observations, supervisions, attendance meetings and appraisals
- Ability to develop integrated working with other services and agencies both within the council, health and third sector organisations.
- Ability to make quick decisions, to use initiative, lone working, work unsupervised and be adaptable to different work situations
- Ability to work with all service user groups, including older people, people who have physical and sensory impairments, people who have mental health problems, people who have learning difficulties, and parents with children.
- Ability to understand the needs of customers from diverse multicultural and ethnic backgrounds.
- Ability to undertake training to act as a trusted assessor for community equipment and telecare.
- Ability to develop working relationships with individual service customers that are based on mutual dignity and respect
- Ability to act in an appropriate manner when assisting customers when they meet and interact with other people including family, friends, professionals, and the general public.
- Ability to manage, support and implement change for customers, staff and service.
- Ability to attend and participate in meetings and training as required.
- Ability to work flexibly as required by the service.
- Ability to travel around the city to meet the needs of the service
- Ability to respond to allegations of harm.
- Ability to work with a variety of electronic communications and technology.
- Must have valid driving licence and access to a vehicle
- Able to communicate with individuals with different ability levels including customers with no verbal skills
Knowledge Required
- Requirement to complete the Care Certificate within 12 weeks of commencement of the post.
- To have achieved Health & Social Care level 2 /3 diploma or its predecessor NVQ.
- Be Required to undertake the level3 Diploma within 12 months of commencement into post
- To have a clear understanding of the function of the SkILs service.
- Demonstrate functional skills in literacy and numeracy at Level 1 or equivalent
- Knowledge and understanding of the importance of confidentiality and of the duty to respect each customers privacy linked to GDPR
- Knowledge of the WASP framework
- Knowledge of the importance of safeguarding.
- Knowledge and understanding of the role of informal carers.
- Knowledge and understanding of the role of other services and agencies.
- Knowledge and understanding Government Legislation and the factors that effect change.
- Knowledge of the Care Quality Commission Fundamentals that apply to the delivery of the service.
- Knowledge and understanding of customers independence and the Mental Health Act.
- Moving and handling with regard to staff and customers requirements in line with Health and Safety.
- Local knowledge of the area
Experience Required
- Of working with other colleagues and professionals in a team approach.
- Of supervising staff.
- Of working with other professionals.
- Of carrying out service reviews.
- Of carrying out visits with regard to identifying hazards and risks and putting measures in place.
- Of supporting staff with special regard to their health and wellbeing, training, motivation etc.
- Dealing with crisis situations
- Of flexible working
Job description
Job responsibilities
ob Purpose
To provide support to adults with eligible social care needs with personal care and daily living activities in line with an agreed reablement delivery plan in order that their independence choice control and social inclusion is maximised as part of a reablement intervention. To provide supervision and guidance to Support Workers.
Special conditions
This post is subject to a higher level check with the Disclosure & Barring Service. Please note that a criminal record will not necessarily be a bar to obtaining employment; this will depend on the circumstances and background to any offence.Responsibilities
- To provide day to day support and supervision to SkILs Support Workers to ensure support with personal and practical daily living activities is delivered in a person-centred way which promotes independence.
- To liaise with Business Support Officers (rostering) on ongoing rostering and scheduling of visits.To work with Business Support Officers to reschedule work at short notice to ensure that customers are safe.
- To take responsibility for any staff absence and cover where necessary in consultation with the Business Support Officers (rostering).
- To liaise with Case Officers on ongoing delivery of care.
- To provide support with personal care and daily living activities, utilising a person-centred approach to enable customers to maximise their independence and recovery as identified in the personal outcome plan.
- To contribute to and utilise the personal outcome plan and person-centred risk assessments to promote independence in a safe environment.
- To carry out moving and handling including use of equipment.
- To support customers in the use of community equipment, telecare and adaptations.
- To undertake customer visits to quality, assure the service delivery and recordings in customer delivery plans
- To contribute to reviews considering customers ongoing support needs.
- To carry out WASP observational supervisions with support staff.
- To support with medication as identified by a medication planner and maintain required records.
- To support customers to access the local amenities and the community outside of their home as part of a reablement plan.
- To carry out staff risk assessments as determined by the Case Officer /SkILs Manager using standard risk assessment documentation, following training and with access to support.
- To identify customers who can benefit from provision of community equipment, telecare, and act as trusted assessor following training and with access to support and guidance.
- To ensure where SkILs Support Workers are involved in supporting customers with medication appropriate records are in place and are used accurately by all SkILs Support Workers.
- To promote dignity and wellbeing, and safeguard adults from harm and ensure all safeguarding concerns are reported to line manager.
- To respect the confidential nature of the work and ensure that customers and carers are aware of the Councils policies relating to the customers access to files and to work within the appropriate information sharing agreements.
- To communicate with customer's family, carers and other professionals involved in their support as necessary.
- To accurately complete all necessary documentation, both written and electronic, records and reports as necessary and determined by the LCC procedures.
- To be able to use and maintain Microsoft packages, case management systems, staff rostering system and other IT applications.
- To attend and participate in meetings, training and supervision as required.
- To work flexibly and as part of a team across the city.
- To deliver a high-quality service in line with CQC regulations and requirements.
- To support new starters with their completion of the Care Certificate and confirm staffs competencies.
- To facilitate and participate in training and learning sessions for Support Workers.
- To participate in recruitment of new staff and ensure new starters complete induction and basic training.
- To lead and participate in training and development activities as necessary to ensure up to date knowledge, skills and continuous professional development.
- To actively respect and take into account all cultural, religious, personal and social needs.
- To actively promote and support Leeds City Councils Policies on Equal Opportunities and to work in an anti-oppressive manner.
- To comply with the requirements of all LCC policies procedures and staff instructions, including responsibilities for Health and Safety, Safeguarding Adults and Equality and Diversity.
- To undertake any other duties appropriate to the grade.
Qualifications
- Candidates to undertake a Level 3 Adults & Health Apprenticeship Diploma within 12 months of commencement of the post.
- Successful candidates will be offered an opportunity to complete Health & Social Care Level 4 Lead Practitioner in Adult Care Apprenticeship
Essential Requirements
It is essential that the Candidate should be able to demonstrate the following criteria for the post within the context of the specific role duties and responsibilities: Candidates will only be shortlisted for interview if they can demonstrate on the application form that they meet all the essential requirementsMethod of Assessment will be through one or more of the following Application Form, Test, Interview, and CertificateSkills Required
- Ability to pass information effectively, accurately and concisely between customers, carers, colleagues, the business unit and other agencies
- Ability to make decisions on day-to-day issues of service delivery within delegated responsibilities
- Ability to undertake customer reviews, risk assessments and respond to rapid changes in customers skills and confidence.
- Ability to accurately complete all necessary documentation, records and reports using the appropriate technology and IT systems and use Smart Phones.
- Ability to work in a supportive and enabling manner that focuses on assisting individual customers to achieve their personal outcome and providing personal care and support if required.
- Ability to enable customers to make choices about all aspects of their daily lives, including when they get up in the morning and go to bed at night, what sort of assistance they require with personal care, what and when they eat, and what activities they take part in whilst respecting the customers choice and control
- Ability to carry out observations, supervisions, attendance meetings and appraisals
- Ability to develop integrated working with other services and agencies both within the council, health and third sector organisations.
- Ability to make quick decisions, to use initiative, lone working, work unsupervised and be adaptable to different work situations
- Ability to work with all service user groups, including older people, people who have physical and sensory impairments, people who have mental health problems, people who have learning difficulties, and parents with children.
- Ability to understand the needs of customers from diverse multicultural and ethnic backgrounds.
- Ability to undertake training to act as a trusted assessor for community equipment and telecare.
- Ability to develop working relationships with individual service customers that are based on mutual dignity and respect
- Ability to act in an appropriate manner when assisting customers when they meet and interact with other people including family, friends, professionals, and the general public.
- Ability to manage, support and implement change for customers, staff and service.
- Ability to attend and participate in meetings and training as required.
- Ability to work flexibly as required by the service.
- Ability to travel around the city to meet the needs of the service
- Ability to respond to allegations of harm.
- Ability to work with a variety of electronic communications and technology.
- Must have valid driving licence and access to a vehicle
- Able to communicate with individuals with different ability levels including customers with no verbal skills
Knowledge Required
- Requirement to complete the Care Certificate within 12 weeks of commencement of the post.
- To have achieved Health & Social Care level 2 /3 diploma or its predecessor NVQ.
- Be Required to undertake the level3 Diploma within 12 months of commencement into post
- To have a clear understanding of the function of the SkILs service.
- Demonstrate functional skills in literacy and numeracy at Level 1 or equivalent
- Knowledge and understanding of the importance of confidentiality and of the duty to respect each customers privacy linked to GDPR
- Knowledge of the WASP framework
- Knowledge of the importance of safeguarding.
- Knowledge and understanding of the role of informal carers.
- Knowledge and understanding of the role of other services and agencies.
- Knowledge and understanding Government Legislation and the factors that effect change.
- Knowledge of the Care Quality Commission Fundamentals that apply to the delivery of the service.
- Knowledge and understanding of customers independence and the Mental Health Act.
- Moving and handling with regard to staff and customers requirements in line with Health and Safety.
- Local knowledge of the area
Experience Required
- Of working with other colleagues and professionals in a team approach.
- Of supervising staff.
- Of working with other professionals.
- Of carrying out service reviews.
- Of carrying out visits with regard to identifying hazards and risks and putting measures in place.
- Of supporting staff with special regard to their health and wellbeing, training, motivation etc.
- Dealing with crisis situations
- Of flexible working
Person Specification
Qualifications
Essential
- Candidates to undertake a Level 3 Adults & Health Apprenticeship Diploma within 12 months of commencement of the post.
- Successful candidates will be offered an opportunity to complete Health & Social Care Level 4 Lead Practitioner in Adult Care Apprenticeship
Person Specification
Qualifications
Essential
- Candidates to undertake a Level 3 Adults & Health Apprenticeship Diploma within 12 months of commencement of the post.
- Successful candidates will be offered an opportunity to complete Health & Social Care Level 4 Lead Practitioner in Adult Care Apprenticeship
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
