Leeds City Council

Support Worker - Accommodation

This job is now closed

Job summary

As a Support worker, you'll thrive on Providing Exceptional Care and support to older people.

Spring Gardens is a 30 Bedded Residential Care Home in Otley. We provide 24 hr care to Customers aged 65 and over.

Job purposeTo work to contribute to providing an integrated package of support to customers to enable them to live independent, safe, and fulfilling lives in the community using a strengths-based approach.

Main duties of the job

As a Support worker, you will bring to the role:

Strong communication skills and the ability to work as part of a team.
Respect for customers need for privacy and dignity.
Empathy and understanding
Understand strength-based care.
Be committed to encourage Independence and provide outcome focused care.

About us

Our values

being open, honest and trusted: I can be my best
treating people fairly: it feels like I count
spending money wisely: I make every pound go further
working as a team for Leeds: I am part of a team with a can do attitude
working with communities: I am proud to make a difference

Date posted

29 September 2023

Pay scheme

Other

Salary

£21,189 to £21,968 a year

Contract

Permanent

Working pattern

Flexible working

Reference number

F0100-23-0011

Job locations

Spring Gardens Care Home

Cottingley Drive, Cottingley

Leeds

West Yorkshire

LS11 0JP

Job description

Job responsibilities

Job Description

Special conditionsthis post is subject to a higher-level check with the Disclosure & Barring Service. Please note that a criminal record will not necessarily be a bar to obtaining employment; this will depend on the circumstances and background to any offence.Job purposeTo work to contribute to providing an integrated package of support to customers to enable them to live independent, safe, and fulfilling lives in the community using a strengths-based approach.Responsibilities

To work as part of a team and to contribute to the development of the service.
To work flexibility across the older people accommodation provision.
To support new members of staff in understanding their role.
To contribute to the assessment of new referrals in collaboration with senior support workers, to ensure that they meet the services eligibility criteria through liaison with potential customers and referral agencies.
To work in partnership with individuals to identify their needs and strengths through the assessment and support planning process.
To contribute to support plans and person-centred risk assessments and promote their implementation in order to promote independence in a safe environment including housing related support and the requirements of the Care Quality Commission (CQC).
To contribute to appropriate reviews including the annual provider-led reviews and participate in multi-agency meetings including the care programme approach (CPA). This will also include working collaboratively with health professionals to apply the principles of the Mental Capacity Act (2005).
To support individuals to develop practical living skills as identified in their support plan in order to develop and maintain independent living skills.
To support customers to manage their medication as specified in their support plan and to administer medication if required and where staff have reached the required competency and reviewed every 6 months.
To provide personal care and support to customers where required and as specified in their support plan.
To facilitate customers on outings and/or appointments as required.
To undertake lone working as required.
To work towards recovery and increased independence through promoting social interaction.
To support customers to access and engage in local community and mainstream resources including the use of leisure, education, employment, volunteering and faith organisations and support service users engagement with these organisations.
To undertake lone working as required.
To handle small amounts of cash and comply with LCC Financial Regulations.
To support the safeguarding of customers within a positive risk management framework, ensuring that all safeguarding issues are monitored and reported promptly in line with the multi-agency framework.
To liaise and communicate with relatives, carers, other professionals and appropriate agencies and signpost to appropriate services where required.
To support and encourage customers to become involved in the ongoing development of the service.
To promote the provision of advocacy services to customers where required.
To deal with crisis and challenging situations appropriately.
To respect the confidential nature of the work and ensure that customers and carers are aware of the Councils policies relating to the customers access to files and to work within the appropriate information sharing protocol and the General Data Protection Rules (GDPR).
To attend and participate in meetings, training, personal supervision, and performance appraisal as required.
To accurately complete all necessary documentation on the Client Information System (CIS), records and reports as necessary and determined by LCC procedures including the Code of Practice.
To carry out sleep-in duties as required.
To comply with the requirements of all Leeds City Council policies, procedures, and staff instructions, including responsibilities under the Health and Safety Policy and Procedures.
To actively promote and support Leeds City Councils Policies best practice and diversity and equality of opportunity.

The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post.

Qualifications

Commitment to undertake a Level 2 Adult Care Worker Apprenticeship within 12 months of commencement of the post.
Successful candidates will be offered an opportunity to undertake a Level 3 Lead Adult Care Worker Apprenticeship.

Essential requirementsIt is essential that the candidate should be able to demonstrate the following criteria for the post. Candidates will only be shortlisted for interview if they can demonstrate that they meet all the essential requirements.Skills

Ability to communicate orally and in writing complex and sensitive information effectively, accurately, and concisely between various stakeholders.
Ability to work in a supportive and enabling manner that focuses on supporting individual customers to achieve their goals.
Ability to undertake some moving & handling.
Ability to use a person centered approach and contributes to and monitors support plans and risk management plans.
Ability to support and enable customers to access appropriate housing and make choices about their lives.
Ability to deal with crisis and challenging situations appropriately.
Ability to show empathy and patience when supporting customers.
Ability to work unsupervised and on ones own initiative daily.
Ability to work with and consider the needs of service users from diverse backgrounds
Ability to work flexibly as part of a team.

Knowledge

Demonstrate an understanding of the importance of confidentiality and the needs and wishes of customers as appropriate.
Demonstrate an awareness of the needs associated with vulnerable adults.
Demonstrate an understanding of diversity issues within local communities.
Of current policies and trends in relation to vulnerable adults.
Demonstrate functional skills in literacy and numeracy at Level 1 or equivalent.
Requirement to complete the Care Certificate within 12 weeks of commencement of the post.
Commitment to undertake a Level 2 Adult Care Worker Apprenticeship within 12 months of commencement of the post.

Experience

Of working with people in a health and/or social care setting.
Of working as part of a team.
Of using person centred approaches.
Of communicating with individuals using a variety of methods.

Essential Behavioural & other Characteristics

Understand and embrace Leeds City Council Values and Behaviours and codes of conduct.
Committed to continuous improvement in all areas and work towards delivering the Best City Ambition of Health & Wellbeing, Inclusive Growth and Zero Carbon
Able to understand and observe Leeds City Council equality and diversity policies.
Carry out all duties having regard to an employees responsibility under Health and Safety Policies.
Willingness to actively participate in training and development activities.
Flexible and adaptable to change to assist other services as required commensurate to grade.
Participate in appraisal, training, and development activities.
Be aware of and comply with Leeds City Council policies and procedures.
Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding, equality & diversity policies of Leeds City Council.
Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person.
The Council has adopted a flexibility protocol and the role will be expected to work within these parameters.
To respect each customer right to exercise choice and take control over their own lives.

Desirable requirementsIt is desirable that the candidate should be able to demonstrate the following criteria for the post. Candidates are not required to meet all the desirable requirements however these may be used to distinguish between candidates.Skills

Ability to work with a variety of electronic communications and technology.

Knowledge

An understanding of the Authority, its function and organisation.
Of benefits and the process of how to apply for these.
Of the social model of disability.
Of Health and Safety at work policies.
Of other providers.

Experience

Of providing support for vulnerable adults.

Behavioural and other related characteristics

Knowledge of the problems of disadvantaged groups.

Job description

Job responsibilities

Job Description

To work as part of a team and to contribute to the development of the service.
To work flexibility across the older people accommodation provision.
To support new members of staff in understanding their role.
To contribute to the assessment of new referrals in collaboration with senior support workers, to ensure that they meet the services eligibility criteria through liaison with potential customers and referral agencies.
To work in partnership with individuals to identify their needs and strengths through the assessment and support planning process.
To contribute to support plans and person-centred risk assessments and promote their implementation in order to promote independence in a safe environment including housing related support and the requirements of the Care Quality Commission (CQC).
To contribute to appropriate reviews including the annual provider-led reviews and participate in multi-agency meetings including the care programme approach (CPA). This will also include working collaboratively with health professionals to apply the principles of the Mental Capacity Act (2005).
To support individuals to develop practical living skills as identified in their support plan in order to develop and maintain independent living skills.
To support customers to manage their medication as specified in their support plan and to administer medication if required and where staff have reached the required competency and reviewed every 6 months.
To provide personal care and support to customers where required and as specified in their support plan.
To facilitate customers on outings and/or appointments as required.
To undertake lone working as required.
To work towards recovery and increased independence through promoting social interaction.
To support customers to access and engage in local community and mainstream resources including the use of leisure, education, employment, volunteering and faith organisations and support service users engagement with these organisations.
To undertake lone working as required.
To handle small amounts of cash and comply with LCC Financial Regulations.
To support the safeguarding of customers within a positive risk management framework, ensuring that all safeguarding issues are monitored and reported promptly in line with the multi-agency framework.
To liaise and communicate with relatives, carers, other professionals and appropriate agencies and signpost to appropriate services where required.
To support and encourage customers to become involved in the ongoing development of the service.
To promote the provision of advocacy services to customers where required.
To deal with crisis and challenging situations appropriately.
To respect the confidential nature of the work and ensure that customers and carers are aware of the Councils policies relating to the customers access to files and to work within the appropriate information sharing protocol and the General Data Protection Rules (GDPR).
To attend and participate in meetings, training, personal supervision, and performance appraisal as required.
To accurately complete all necessary documentation on the Client Information System (CIS), records and reports as necessary and determined by LCC procedures including the Code of Practice.
To carry out sleep-in duties as required.
To comply with the requirements of all Leeds City Council policies, procedures, and staff instructions, including responsibilities under the Health and Safety Policy and Procedures.
To actively promote and support Leeds City Councils Policies best practice and diversity and equality of opportunity.

The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post.

Qualifications

Commitment to undertake a Level 2 Adult Care Worker Apprenticeship within 12 months of commencement of the post.
Successful candidates will be offered an opportunity to undertake a Level 3 Lead Adult Care Worker Apprenticeship.

Ability to communicate orally and in writing complex and sensitive information effectively, accurately, and concisely between various stakeholders.
Ability to work in a supportive and enabling manner that focuses on supporting individual customers to achieve their goals.
Ability to undertake some moving & handling.
Ability to use a person centered approach and contributes to and monitors support plans and risk management plans.
Ability to support and enable customers to access appropriate housing and make choices about their lives.
Ability to deal with crisis and challenging situations appropriately.
Ability to show empathy and patience when supporting customers.
Ability to work unsupervised and on ones own initiative daily.
Ability to work with and consider the needs of service users from diverse backgrounds
Ability to work flexibly as part of a team.

Knowledge

Demonstrate an understanding of the importance of confidentiality and the needs and wishes of customers as appropriate.
Demonstrate an awareness of the needs associated with vulnerable adults.
Demonstrate an understanding of diversity issues within local communities.
Of current policies and trends in relation to vulnerable adults.
Demonstrate functional skills in literacy and numeracy at Level 1 or equivalent.
Requirement to complete the Care Certificate within 12 weeks of commencement of the post.
Commitment to undertake a Level 2 Adult Care Worker Apprenticeship within 12 months of commencement of the post.

Experience

Of working with people in a health and/or social care setting.
Of working as part of a team.
Of using person centred approaches.
Of communicating with individuals using a variety of methods.

Essential Behavioural & other Characteristics

Understand and embrace Leeds City Council Values and Behaviours and codes of conduct.
Committed to continuous improvement in all areas and work towards delivering the Best City Ambition of Health & Wellbeing, Inclusive Growth and Zero Carbon
Able to understand and observe Leeds City Council equality and diversity policies.
Carry out all duties having regard to an employees responsibility under Health and Safety Policies.
Willingness to actively participate in training and development activities.
Flexible and adaptable to change to assist other services as required commensurate to grade.
Participate in appraisal, training, and development activities.
Be aware of and comply with Leeds City Council policies and procedures.
Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding, equality & diversity policies of Leeds City Council.
Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person.
The Council has adopted a flexibility protocol and the role will be expected to work within these parameters.
To respect each customer right to exercise choice and take control over their own lives.

Ability to work with a variety of electronic communications and technology.

Knowledge

An understanding of the Authority, its function and organisation.
Of benefits and the process of how to apply for these.
Of the social model of disability.
Of Health and Safety at work policies.
Of other providers.

Experience

Of providing support for vulnerable adults.

Behavioural and other related characteristics

Knowledge of the problems of disadvantaged groups.

Person Specification

Qualifications

Essential

Commitment to undertake a Level 2 Adult Care Worker Apprenticeship within 12 months of commencement of the post.
Successful candidates will be offered an opportunity to undertake a Level 3 Lead Adult Care Worker Apprenticeship.

Person Specification

Qualifications

Essential

Commitment to undertake a Level 2 Adult Care Worker Apprenticeship within 12 months of commencement of the post.
Successful candidates will be offered an opportunity to undertake a Level 3 Lead Adult Care Worker Apprenticeship.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

Certificate of Sponsorship

Employer details

Employer name

Leeds City Council

Address

Spring Gardens Care Home

Cottingley Drive, Cottingley

Leeds

West Yorkshire

LS11 0JP

Employer's website

https://leeds.csod.com/ux/ats/careersite/1/home?c=leeds (Opens in a new tab)

Employer details

Employer name

Leeds City Council

Address

Spring Gardens Care Home

Cottingley Drive, Cottingley

Leeds

West Yorkshire

LS11 0JP

Employer's website

https://leeds.csod.com/ux/ats/careersite/1/home?c=leeds (Opens in a new tab)

For questions about the job, contact:

Registered Manager

Susie Arnold

Susan.Arnold@leeds.gov.uk

Date posted

29 September 2023

Pay scheme

Other

Salary

£21,189 to £21,968 a year

Contract

Permanent

Working pattern

Flexible working

Reference number

F0100-23-0011

Job locations

Spring Gardens Care Home

Cottingley Drive, Cottingley

Leeds

West Yorkshire

LS11 0JP

Privacy notice

Leeds City Council's privacy notice (opens in a new tab)

Support Worker - Accommodation

Job summary

Main duties of the job

About us

Details

Date posted

Pay scheme

Salary

Contract

Working pattern

Reference number

Job locations

Job description

Job responsibilities

Job responsibilities

Person Specification

Qualifications

Essential

Qualifications

Essential

Disclosure and Barring Service Check

Certificate of Sponsorship

Disclosure and Barring Service Check

Certificate of Sponsorship

Employer details

Employer name

Address

Employer's website

Employer details

Employer name

Address

Employer's website

Employer contact details

For questions about the job, contact:

Details

Date posted

Pay scheme

Salary

Contract

Working pattern

Reference number

Job locations

Privacy notice