Job summary
Redcar and Cleveland Borough Council are seeking to recruit a Adults Intelligence Lead.
Do you want a better work-life balance, and be part of a forward thinking, dynamic organisation using Business Informatics approach to improve the lives of adults and unpaid carers?Our hybrid working offer supports our workforce to manage the pressures of life alongside a rewarding career. Weve changed our flexi-time policy too, meaning even greater flexibility in working hours, so that you are supported take time for those important things in life when you need to.Interested?...We are recruiting to an exciting new role to lead and develop our Intelligence Hub in Adult Social Care. This is an excellent opportunity for a motivated individual with a background in data analytics, who is ready to take on a key role supporting Adult Social Care in its developing data driven culture.
As our Adults Intelligence Lead you will be based within the Service Improvement and Integration Division of Adult Social Care. The role has line management responsibilities, and you will be required to complete all line management duties.
Main duties of the job
Ideally you will have experience in Adult Social Care or the NHS, but this is not an essential requirement for the role, and we are keen to hear from candidates from a range of backgrounds. You should be confident with handling large amounts of data and being able to extract data accurately from various IT systems. You will have knowledge of data practises and data modelling and be proficient with all aspects of data analytics and data quality.Understanding how to formulate reports and being able to prioritise your workload is a key part of the role. Business informatics produced by the Adults Intelligence Hub will be used to make key decisions regarding resources by managers at all levels, so you should have the ability to convey information in a clear, consistent, and concise format.In return for what you can offer to the people of Redcar and Cleveland and the Council, we will welcome you with a genuine sense of teamwork, informal support, and personal development. You will find that we work hard together to get the job done, investing courageously, and ensuring talented individuals can progress and make an impact both internally and externally.
About us
Our workforce is our greatest asset, and to show we mean this we offer many benefits including free parking, generous holiday entitlement, and flexible hybrid working that meets your needs, as well as those of the people we serve.
Job description
Job responsibilities
To lead on the collection, extraction
and analysis of a vast range of sources of Adult Social Care intelligence to
ensure that the Directorate can evidence outcomes, performance and service
improvements across a range of specialties, which will inform effective business
decisions, practice, commissioning and provision of care and support services.
To lead the day-to-day operations
involving the proactive use of intelligence.
To support the Department along with appropriate Boards, Partnerships
and National Bodies with the data to aid a broad understanding of assets and
deficits across the Borough to facilitate strong performance management,
commissioning and integrated activities.
Job description
Job responsibilities
To lead on the collection, extraction
and analysis of a vast range of sources of Adult Social Care intelligence to
ensure that the Directorate can evidence outcomes, performance and service
improvements across a range of specialties, which will inform effective business
decisions, practice, commissioning and provision of care and support services.
To lead the day-to-day operations
involving the proactive use of intelligence.
To support the Department along with appropriate Boards, Partnerships
and National Bodies with the data to aid a broad understanding of assets and
deficits across the Borough to facilitate strong performance management,
commissioning and integrated activities.
Person Specification
Experience
Essential
- Extensive experience of developing analytical tools and reports that meets the needs of a variety of audiences.
- Experience and ability to translate non-technical requirements to technical and vice versa to ensure engagement with a variety of audiences.
- Extensive experience of analysing complex data and converting into intelligence to inform resource allocation.
- Significant experience in a complex analytical or intelligence role with an excellent understanding of a variety of information sources and relevant coding schemes.
- Extensive experience of developing intelligence and benchmarking to support the development of departmental policies and commissioning.
Desirable
- Extensive experience of working in a public sector environment, engaging with partners and other key stakeholders.
- Extensive experience of successful people, team and budget management.
Qualifications
Essential
- Degree or relevant intelligence qualification/ and or extensive experience of using intelligence data to meet needs and influence departmental policy and commissioning.
- In-depth knowledge of SQL, Power BI, Excel and other products such as Business Objects, MS Access.
Desirable
- Holder of a professional qualification in data analysis.
- In-depth knowledge of local authority care case management and finance systems.
- Significant experience of change management within an organisation.
- Extensive in-depth knowledge of the statutory, regulatory, strategic and key operational intelligence/data issues relevant to Adult Social Care.
SKILLS AND ABILITIES
Essential
- Proven skills and competencies to provide leadership to empower, enable, develop and motivate the workforce.
- Significant ability to promote a strong performance culture throughout the organisation.
- Extensive proven and demonstrable analytical skills, including the ability to form, and succinctly and clearly communicate, sounds conclusions and recommendations from complex information verbally and in writing.
- Extensive persuasive, influencing and communication skills and an ability to promote effectively the Councils work and reputation with a wide range of individuals and external contacts.
- Ability to demonstrate a substantial collaborative and inclusive approach to securing outcomes and improved performance.
- Significant experience of quality assurance (self / peer reviewing).
- Previous experience with forecasting methodologies (i.e. Predictive Analytics).
- An objective and constructive approach to problem solving with an ability to manage complex and competing issues.
- Extensive ability to work to tight deadlines.
- Substantial keyboard, numeracy, and literacy skills.
Desirable
- Previous experience with Data Science tools
- A substantial understanding of social, economic and political trends in a local and national context that have implications for local government services, particularly in relation to social care services.
- Extensive experience of managing staff and budgets in an intelligence-based environment.
Person Specification
Experience
Essential
- Extensive experience of developing analytical tools and reports that meets the needs of a variety of audiences.
- Experience and ability to translate non-technical requirements to technical and vice versa to ensure engagement with a variety of audiences.
- Extensive experience of analysing complex data and converting into intelligence to inform resource allocation.
- Significant experience in a complex analytical or intelligence role with an excellent understanding of a variety of information sources and relevant coding schemes.
- Extensive experience of developing intelligence and benchmarking to support the development of departmental policies and commissioning.
Desirable
- Extensive experience of working in a public sector environment, engaging with partners and other key stakeholders.
- Extensive experience of successful people, team and budget management.
Qualifications
Essential
- Degree or relevant intelligence qualification/ and or extensive experience of using intelligence data to meet needs and influence departmental policy and commissioning.
- In-depth knowledge of SQL, Power BI, Excel and other products such as Business Objects, MS Access.
Desirable
- Holder of a professional qualification in data analysis.
- In-depth knowledge of local authority care case management and finance systems.
- Significant experience of change management within an organisation.
- Extensive in-depth knowledge of the statutory, regulatory, strategic and key operational intelligence/data issues relevant to Adult Social Care.
SKILLS AND ABILITIES
Essential
- Proven skills and competencies to provide leadership to empower, enable, develop and motivate the workforce.
- Significant ability to promote a strong performance culture throughout the organisation.
- Extensive proven and demonstrable analytical skills, including the ability to form, and succinctly and clearly communicate, sounds conclusions and recommendations from complex information verbally and in writing.
- Extensive persuasive, influencing and communication skills and an ability to promote effectively the Councils work and reputation with a wide range of individuals and external contacts.
- Ability to demonstrate a substantial collaborative and inclusive approach to securing outcomes and improved performance.
- Significant experience of quality assurance (self / peer reviewing).
- Previous experience with forecasting methodologies (i.e. Predictive Analytics).
- An objective and constructive approach to problem solving with an ability to manage complex and competing issues.
- Extensive ability to work to tight deadlines.
- Substantial keyboard, numeracy, and literacy skills.
Desirable
- Previous experience with Data Science tools
- A substantial understanding of social, economic and political trends in a local and national context that have implications for local government services, particularly in relation to social care services.
- Extensive experience of managing staff and budgets in an intelligence-based environment.