Hospital and Housing Link Worker Adult Social Care

Job responsibilities

To work collaboratively with colleagues, partner agencies and voluntary sector and contribute to the effective delivery of the integrated preventative service across housing, health and social care to achieve successful outcomes and reduce the need for statutory interventions.

Adopt a specialist lead role for Slough residents supporting people complex lives to be safely discharged from local hospital and healthcare settings and support back into the community.

Work flexibly to meet service needs and the needs of residents, providing practical, support and assistance to enable safe and timely discharges from hospital to appropriate accommodation.

Ensure community-based support is in place to prevent repeat and inappropriate admissions to acute health care services and facilitate access to lower-level preventative services.

Work in a person-centred way, carrying out holistic assessments and investigations to identify housing, health, social care, financial and employment needs and work in collaboration with other agencies to ensure those needs are met.

Coach and empower individuals to increase their ability to gain and maintain their independence.

Think creatively and decisively to find and implement bespoke solutions across services who have conflicting agendas to prevent and resolve homelessness and prevent escalation of need.

Devise, monitor and review holistic personalised plans to achieve successful housing, health and social care preventative outcomes.

Adopt a casework-based approach while working with competing priorities in a changeable environment, ensuring targets and service objectives are met.

Record, monitor and track clients, ensuring relevant systems are kept up to date with concise, accurate, evidence-based records, identifying and recording risk issues to minimise risks to themselves and to others.

Keep up to date with key legislation, policies and procedures, in the areas of homelessness and eligibility for housing and homelessness assistance, and the councils statutory duties in relation to housing, health and care needs, to ensure high quality, timely and accurate decision making.

Maintain up to date service information and proactively build professional relationships with other professionals, making referrals to internal departments, external agencies and other local authorities and proactively following up to ensure referrals are acted on.

Cover for other staff across the service as required and undertake other duties commensurate with the purpose of the post.

Qualifications

Essential

• Evidence of Continuous professional development
• Full valid driving licence and use of a car with business usage insurance

Desirable

• Additional recognised management qualification

Experience

Essential

• Relevant work-based experience of working in an operational team in a hospital, housing or Adult Social Care setting
• Experience in organising and managing a varied and complex caseload
• Experience of working with people experiencing homelessness
• Experience of working collaboratively across multi-professional teams and other partners organisations
• Experience in managing and applying process procedures to ensure proper Governance and compliance.
• Experience of working with people with substance and alcohol use.

Skills and Abilities

Essential

• Think creatively and be able to problem solve
• Positive and enthusiastic role model
• Able to motivate and negotiate to achieve the best possible outcomes
• Demonstrate accountability and responsibility for service objectives
• Manage time effectively and a complex and varying caseload
• Use and ensure compliance with policies, procedures and other requirements
• Promote collaborative working
• Delivering the best outcomes
• Sets and delivers high standards of work, acts with honesty and with integrity
• Anticipates issues and the impact on the service and works to resolve them
• Promotes a customer-focused culture
• Maximises the impact of appropriate and agreed technologies
• Understands and works to manage and mitigate risk
• Managing money and resources
• Evaluates costs, benefits and risks when making decisions
• Working with partners
• Work collaboratively with partners to coordinate support for vulnerable people
• Contributes to the development of practices that support and enhance partnership working
• Solving problems and being creative
• Considers issues and wider impact on other services when making decisions
• Breaks down complex problems into achievable components and effective solutions
• Gather and use information to inform and make pragmatic decisions
• Political awareness
• Ensures corporate governance policies are applied
• Considers political sensitivities in decision-making and communications

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).