Team Support Officer - Children's Homes

Job description

Job responsibilities

About Us

OCC was fortunate to be successful with bidding for DFE monies to develop and grow our in-house childrens home provisions to enable more Oxfordshire children to remain in Oxfordshire when they become Children We Care For. As a result, we are excited to be opening 4 new childrens homes before Summer 2025.Our childrens homes sit within The Residential and Edge of Care Service which works with the most vulnerable children and families, including those on the edge of care, within the Children We Care For system and those preparing for independence.

The strategic aim of the services is to deliver integrated and individualised interventions to promote best outcomes for children and their families. Weve got an ambitious road ahead, and we need the right talent to help us.

About the Role

The available roles are based in our childrens home across the county.

These jobs are crucial in supporting teams to work effectively to deliver outstanding services to the children we care for in the homes, their families and wider partnerships.

You will be supporting colleagues in the childrens homes, social workers, and partner agencies and assisting with the day to day running of the Childrens Homes.

Some of the work that you will be undertaking will be:

• Answering calls and queries,
• booking appointments,
• minuting meetings,
• uploading information in our database,
• creating financial transactions
• tracking health and safety requirements
• supporting the Management Team to meet our Childrens Homes regulations.

We have a dedicated training and induction plan where we will develop your knowledge, skills and expertise in all administrative areas.

These are permanent Team Support Officer and are available across the County. All posts are based directly in the childrens homes.

• 1 full-time position is available in Enstone.

Please ring Sarah Hughes on 07554103395 to discuss available hours and locations further if required.

About you

Would you like a career in Business Administration and be part of the exciting changes happening in the Local Authority or are you looking to come back into the workplace after a break away?

If the answer is yes then this is a fantastic opportunity to establish a career within Business Administration within our nurturing childrens homes.

We are looking for people that are organised, have good ICT skills and can build excellent working relationships with children, professionals and members of the public and will strive to provide efficient and first-class customer service.

If you are an energetic and enthusiastic individual with a passion to pursue a career in business administration, then please apply online.

Rewards and benefits

• A good OFSTED rating
• Regular training opportunities
• A flexible, agile organisation
• A generous local government pension scheme
• up to 30 days annual leave plus bank holidays, pro rated for part-time working
• Culture of flexible working
• Technology to support agile working where role permits
• Option to buy additional holiday
• Employee Assistance Programme including access to health and wellbeing support
• Membership of the Local Government contributory pension scheme, with an employers contribution of up to 19.9%
• Enhanced family friendly policies
• Local and national discounts for shopping and travel
• Great learning and development opportunities to support your ongoing development.

Our commitment to Equality, Diversity and Inclusion

At Oxfordshire County Council we are proud of our diverse workforce.Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or on maternity or family leave. We have a number of staff network groups which provide peer support, education and safe spaces for all.

Our commitment to Guaranteed Interview Schemes

As a Disability Confident employer, we guarantee an interview for disabled applicants who meet the essential criteria for the job.We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education, we guarantee an interview for our apprenticeships.We are also committed to helping and supporting those transitioning from HM Armed Forces to civilian life and guarantee an interview for those demonstrating the essential criteria for the role, within three years of leaving the service.

Our commitment to Safeguarding

Oxfordshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect these commitments.

Our commitment to Flexible Working

We are open to discussions about flexible working, which can include flexi-time, part time working, job sharing, nine-day fortnights and annualised hours, depending on the requirements of the role and the service.

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If you encounter any technical issues with the application system, please contact us at: careers@oxfordshire.gov.uk

Person Specification

General Requirements

Essential

• Please refer to job description above

Desirable

• Please refer to job description above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Oxfordshire County Council

Address

Enstone

OX39 4EA

Employer's website

https://www.oxfordshire.gov.uk/ (Opens in a new tab)