Broker - Home Care Co-ordinator

Job description

Job responsibilities

Job Introduction

Lincolnshire County Council has an exciting opportunity for anAdults Home CareSupportCoordinator (Internally - HomecareSupportBroker)within our Adult Care Brokerage Team, to aid in delivering the right level of care to enable people to remain in their own home.

This opportunity is available as a job-shareworking Monday to Wednesday 18.5 hours.

Monday- 7.5 hours- 8:45 to 17:15 (1 hour lunch).

Tuesday - 7.5 hours - 8:45 to 17:15 (1 hour lunch).

Wednesday - 3.5 hours - 8:45 to 12:15.

About the role

By joining our Brokerage Team, you'll become part of a service that is central to supporting adults across Lincolnshire to remain independent in their own homes. You'll be at the heart of meaningful decision making every day, helping ensure care is delivered safely, quickly, and with dignity.

You'll be arranging home care and support packages for adults across Lincolnshire. Think of yourself as the matchmaker between people and the care they need.

Adult Care and Community Wellbeing represents adult social care services, public health and Community Protection & Commissioning within Lincolnshire County Council.

Our primary goal is to support people in Lincolnshire to have a good life. We will enable people to have greater resilience, maximising independence and focusing on people's strengths, whilst safeguarding vulnerable adults. We have a co-produced Adult Social Care strategy, and have developed a resilient Target Operating Model (TOM) to ensure we are efficient, effective and outcome focused, with people at the heart of everything we do.

What you'll do

You will be supporting people in the community that reside within the east of the county, which includes, Market Rasen, Louth, Boston & Skegness. However, as a community support broker you could be covering other parts of the county, depending on demands.

• Arrange effective home care and support packages tailored to individual needs
• Work collaboratively with social care professionals to ensure safe, timely support.
• Support hospital discharge pathways to help people return home quickly and safely.
• Coordinate ongoing maintenance packages with Prime Providers following successful reablement.
• Use your initiative and geographical knowledge of Lincolnshire to source complex care packages in rural or hard tor each areas.
• Contribute to the Adult Care vision of delivering high performance, efficient and person centred services.

About the team

We are a supportive and friendly team of sixteen which includes Brokers, Senior Brokers and a Team Manager. We support one another, share knowledge and experience, and are always willing to lend a hand. Our close-knit team consists of animal lovers, runners, charity shop rummagers, knitters, walkers, gardeners, artists and sport fans. What can you add to the mix?

About you

Were looking for someone who is:

• Highly organised and able to work to critical deadlines.
• A strong communicator ,confident in liaising with providers and colleagues.
• Comfortable problem solving in fast paced and sometimes challenging situations.
• Creativity - Knowledgeable about Lincolnshire's communities and geography (or eager to learn!).
• Passion - Motivated by making a direct, positive impact on peoples lives.

Our offer

Brokers receive excellent supervision through regular 1:1s, have access to learning and development opportunities and are encouraged to develop at every opportunity.

Along with a competitive salary we are offering;

• A generous contributory pension (contribution rate of approx. 24%)
• A Comprehensive benefits package including excellent discount schemes and cycle to work
• Career progression opportunities
• Smarter working
• A generous annual leave entitlement plus the option to buy more

Further details can be found in our rewards and benefits brochure.

What Next

If you would like an open and informal discussion regards this role, please contact Cat Scarborough via emailcat.scarborough@lincolnshire.gov.uk.

Closing date: 22/03/26.

Interviews: 01/04/26.

Due to recent changes in immigration law in the UK we are unable to offer skilled worker visa sponsorship for this role as it does not meet the requirements.

PLEASE NOTE: It is imperative that your personal statement clearly states why you have applied, how you meet the essential and desirable criteria for the role as set out in theJob Description (attached on LCC jobs Site) and what you feel you can bring to this role, the team and the wider County Council.

Please refer to our Job Information Packhereto support you in your application.

Please be advised that this position may be subject to a criminal record check.

On occasion we receive significantly more applications than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. Please also note: once an application is submitted it is final and cannot be amended. If you withdraw your application, it cannot be reinstated and you will not be able to submit another application for that vacancy. If you have an issue with your submitted application, please contactrecruitment@lincolnshire.gov.uk.

We operate a talent pool scheme whereby candidates who are not successful on this occasion may be considered for a period of up to 3 months for equal positions.

Lincolnshire County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

A Smarter Working Employer

We have embraced new ways of working and hybrid working will be a feature of this role. You will be given a nominated contractual work base and you will be required to commute to this work base when necessary. Working arrangements regarding hybrid working will be discussed as part of the appointment process.

Our technology platform and equipment is very good enabling you to connect and collaborate remotely. We require that you have in place good connectivity, and we will discuss during the recruitment process if support with this is needed.

Fluency Duty

In accordance with Part 7 of the Immigration Act 2016 (Fluency Duty), the ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.

Our values collaborative, adaptable, eco-conscious, supportive, and responsible guide everything we do. Were looking for candidates who share these values and bring them to life in their work, helping us build strong teams and make a real difference in the communities we serve.

Person Specification

Experience

Essential

• Were looking for someone who is:
• Highly organised and able to work to critical deadlines.
• A strong communicator, confident in liaising with providers and colleagues.
• Comfortable problem solving in fast paced and sometimes challenging situations.
• Creativity - Knowledgeable about Lincolnshire's communities and geography (or eager to learn!).
• Passion - Motivated by making a direct, positive impact on peoples lives.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lincolnshire County Council

Address

3rd Floor, Lancaster House

36 Orchard Street

Lincoln

Lincolnshire

LN1 1XX

Employer's website

https://jobs.lincolnshire.gov.uk/home.html (Opens in a new tab)