Swindon Borough Council

Support Worker, Reablement Team

The closing date is 05 August 2025

Job summary

Salary: £25,992 p.a. /£13.47 per hour, pro rata plus benefits

Various shifts available in blocks of 6 hours

Flexibility between 07:00-13:00 and 16.30-22.30

Please note Swindon Borough Council terms and condition apply to this role.

All applications for this position are being handled through NHS Jobs or Swindon Borough Council Careers page.

The Reablement Support Worker role is part of an integrated Reablement Team and the wider Adult Health & Social Care multidisciplinary teams, to provide support with personal care and reablement to service users in their own homes and community through outcome focussed support. This is achieved by supporting individuals to regain, improve and maintain skills of daily living, promoting maximum independence.

As a Support worker, you will support service users by assess service users needs and monitor against aims, objectives and outcomes as part of their individual care plan, liaise with other professionals and the wider team by providing feedback and participate in the monitoring of service users mental and physical health.

In addition, you will assist service users with bills, shopping and prescriptions and contribute to the promotion of positive links with local community agencies/groups. For very vulnerable service users, you will assist them in developing, regaining and maintaining skills to maximise their independence, this will include very personal care tasks, whilst always treating them with dignity and respect.

Main duties of the job

You will maintain accurate and up to date records and report any accidents or concerns. You must be able to liaise with other professionals/family members and other team members, reporting any key concerns to respective senior staff in line with the requirements of all relevant legislation and local policies, procedures and guidance, including potential safeguarding concerns.

The successful candidate must be highly motivated and enthusiastic about providing a first-class service to the residents of Swindon. Be able to work independently, using initiative and as part of the wider Reablement Team.

You will need to have experience and knowledge of caring for vulnerable adults with a wide range of complex needs, including personal care and have experience of working in the community or care home.

The ability to travel throughout the Borough is essential and you will need a full driving licence and access to a vehicle whilst working.

We are not considering applications where there is a requirement to sponsor a work visa for successful applicants.

You will be subject to an enhanced Disclosure and Barring Service Check

You must be fluent in the English language, as a requirement of Part 7 of the Immigration Act for the effective performance of a customer-facing role.

About us

Swindon Borough Council are on an exciting journey to transform service delivery. We want our town to be the best it can be. Our ambitious vision in the new Swindon Plan is supported by realistic transformation programmes, with the people of Swindon at their heart. Because thats who were doing it for the communities and businesses that make our town great. As part of the Council, youll support a friendly local authority making decisions with real impact. Its all for better public services. Better processes. And a better quality of life, for everyone. Join us, and Swindon will be better with you.

Details

Date posted

09 July 2025

Pay scheme

Other

Salary

£25,992 a year Pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

F0065-RNR002500-5

Job locations

Wat Tyler House

Princes Street

Swindon

Wilts

SN1 2JG


Job description

Job responsibilities

To be available to work 5 days over a 7-day period within a flexible shift rota days, evenings, weekends and bank holidays, to cover the needs of the service users within agreed availability.

To encourage, enable and support very vulnerable service users where possible, to develop, regain and maintain skills to maximize independent living. This will involve prompting and/or support with very personal care tasks.

To continuously assess service users needs and monitor against the aims, objectives and outcomes of the Support/Care Plan, feeding back where support can be reduced or ceased, in a timely manner. To participate in the assessment and care/support planning process, where required.

Liaise with other professionals/family members and Carers, reporting any key concerns to respective Senior Staff in line with the requirements of all relevant legislation & local policies, procedures and guidance, including potential Safeguarding concerns.

To participate in a range of formal and informal meetings/feedback regarding service users abilities/needs. This may include organising and/or being part of regular Service Reviews.

To support Service Users in managing their finances where required, this could include helping with shopping, bill paying, pension collection, confirmation of finances and reassurance regarding finances.

To support service users with identified aspects of medication administration prescribed by GP, consultant or prescribing nurse in line with Medication Policy.

Working alongside other health care professionals, to participate in the monitoring of service users mental and physical health, and to support and enable them to access necessary agencies or support as required. To also contribute to the promotion of positive links with other locality community agencies/groups.

Working alongside other professionals, support service users to carry out individual therapy regimes, using appropriate equipment if prescribed. This will at times include supporting service users to regain kitchen skills.

Working alongside other professionals support service users to effectively use any equipment including any Telecare and Telehealth items.

To support service users to advocate for themselves as much as possible, where appropriate, and in consultation with a senior, address issues of concern on behalf of the service user, sourcing advocates and possibly interpreters where required.

Maintain accurate and up to date records of work with service users, including report writing of all visits, occurrences, medication errors/concerns, recording and reporting any accidents, incidents or near misses that occur.

Attend all required identified training, meetings, one-to-ones and appraisal to improve and broaden knowledge and skills base and to keep up to date with current issues. Be proactive in relation to your ongoing professional development. To participate in the training and induction of new workers where required.

To provide physical and emotional support for service users who may be nearing the end of life, in conjunction with their families, friends and other professionals, with support from staff team and seniors.

To respect the religious, spiritual, and cultural needs of service users in conjunction with their care plans.

Job description

Job responsibilities

To be available to work 5 days over a 7-day period within a flexible shift rota days, evenings, weekends and bank holidays, to cover the needs of the service users within agreed availability.

To encourage, enable and support very vulnerable service users where possible, to develop, regain and maintain skills to maximize independent living. This will involve prompting and/or support with very personal care tasks.

To continuously assess service users needs and monitor against the aims, objectives and outcomes of the Support/Care Plan, feeding back where support can be reduced or ceased, in a timely manner. To participate in the assessment and care/support planning process, where required.

Liaise with other professionals/family members and Carers, reporting any key concerns to respective Senior Staff in line with the requirements of all relevant legislation & local policies, procedures and guidance, including potential Safeguarding concerns.

To participate in a range of formal and informal meetings/feedback regarding service users abilities/needs. This may include organising and/or being part of regular Service Reviews.

To support Service Users in managing their finances where required, this could include helping with shopping, bill paying, pension collection, confirmation of finances and reassurance regarding finances.

To support service users with identified aspects of medication administration prescribed by GP, consultant or prescribing nurse in line with Medication Policy.

Working alongside other health care professionals, to participate in the monitoring of service users mental and physical health, and to support and enable them to access necessary agencies or support as required. To also contribute to the promotion of positive links with other locality community agencies/groups.

Working alongside other professionals, support service users to carry out individual therapy regimes, using appropriate equipment if prescribed. This will at times include supporting service users to regain kitchen skills.

Working alongside other professionals support service users to effectively use any equipment including any Telecare and Telehealth items.

To support service users to advocate for themselves as much as possible, where appropriate, and in consultation with a senior, address issues of concern on behalf of the service user, sourcing advocates and possibly interpreters where required.

Maintain accurate and up to date records of work with service users, including report writing of all visits, occurrences, medication errors/concerns, recording and reporting any accidents, incidents or near misses that occur.

Attend all required identified training, meetings, one-to-ones and appraisal to improve and broaden knowledge and skills base and to keep up to date with current issues. Be proactive in relation to your ongoing professional development. To participate in the training and induction of new workers where required.

To provide physical and emotional support for service users who may be nearing the end of life, in conjunction with their families, friends and other professionals, with support from staff team and seniors.

To respect the religious, spiritual, and cultural needs of service users in conjunction with their care plans.

Person Specification

Qualifications

Essential

  • Please see Role Profile for more information.

Desirable

  • Please see Role Profile for more information.
Person Specification

Qualifications

Essential

  • Please see Role Profile for more information.

Desirable

  • Please see Role Profile for more information.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Swindon Borough Council

Address

Wat Tyler House

Princes Street

Swindon

Wilts

SN1 2JG


Employer's website

https://jobs.swindon.gov.uk/ (Opens in a new tab)

Employer details

Employer name

Swindon Borough Council

Address

Wat Tyler House

Princes Street

Swindon

Wilts

SN1 2JG


Employer's website

https://jobs.swindon.gov.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Reablement Team Leader

Alison Baker

ABaker@swindon.gov.uk

07971068302

Details

Date posted

09 July 2025

Pay scheme

Other

Salary

£25,992 a year Pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

F0065-RNR002500-5

Job locations

Wat Tyler House

Princes Street

Swindon

Wilts

SN1 2JG


Supporting documents

Privacy notice

Swindon Borough Council's privacy notice (opens in a new tab)