Job summary
A key part of the role
involves providing expert clinical oversight management and leadership to practitioners and administrative staff. You will support the
team in undertaking robust assessments of need, ensuring that children and
families are triaged to the right service at the right time. You will use your
clinical judgement to interpret often complex or sensitive information,
offering clear direction, and ensuring that all decision making reflects
safeguarding policies, professional standards and child centred practice. Your
ability to communicate compassionately and professionally, especially when
dealing with emotionally challenging or contentious situations, will be
essential.
Please apply via the BMBC website.
Main duties of the job
You will work closely with
administrative colleagues to maintain effective communication systems that
support a responsive and wellcoordinated service. The role also requires you
to build strong working relationships with internal colleagues and multiagency
partners, enabling effective collaboration, early help planning and seamless
referral pathways. You will contribute to developing and improving working
practices within the SPA, promoting a positive performance culture and ensuring
that protocols, standards and systems are consistently reviewed and
strengthened. As part of your responsibilities, you will support the
collection, analysis and reporting of service data, helping drive quality
improvement and demonstrating the impact of the SPA function. You will take a
proactive approach to managing risk, responding to complex scenarios with
confidence and professional accountability, and ensuring that safeguarding
responsibilities are always upheld.
About us
We are seeking an experienced
and motivated Specialist Community Public Health Nurse to lead our Single Point of Access (SPA) team. This role
is central to ensuring that children, young people and families receive timely,
appropriate and high quality support. As the SPA Practitioner, you will be
responsible for managing a team and the day to day
operations of the SPA triage process, ensuring that all contacts and referrals
are assessed efficiently and safely. You will oversee the smooth running of the
front door to the service, coordinating the flow of information, prioritising
risk, and ensuring consistent, high quality decision making that supports the
delivery of the Healthy Child Programme.
Job description
Job responsibilities
Responsible for managing the day-to-day operations of the Single Point of Access (SPA) triage process, delivering a responsive and efficient service that meets the needs of children, young people, and families.
Provide clinical expertise, leadership, guidance, training, and support to both SPA triage staff and the administration team, fostering effective working relationships and practices.
Job description
Job responsibilities
Responsible for managing the day-to-day operations of the Single Point of Access (SPA) triage process, delivering a responsive and efficient service that meets the needs of children, young people, and families.
Provide clinical expertise, leadership, guidance, training, and support to both SPA triage staff and the administration team, fostering effective working relationships and practices.
Person Specification
Experience
Essential
- Experience of integrated working/ multi-agency working
- Evidence of compliance with professional regulations Standards of Proficiency
- Experience of safeguarding vulnerable children and families
- Experience of delivering and implementing the Healthy Child Programme
- Experience of initiating and leading the early help processes for children and families
- Experience of working in a community setting
- Experience of managing staff
- Significant post qualification experience
Qualifications
Essential
- Specialist Community Public Health Nurse level 6 or above qualification
- Evidence of continued professional development in safeguarding children to level 3
- Evidence of continuous professional development
General and Special Knowledge
Essential
- Knowledge and understanding of the Healthy Child Programme and related policies and pathways
- Knowledge and understanding of Local and National Safeguarding Policies and Procedures
- Sound knowledge of professional accountability and professional regulations requirements for continued registration
- Demonstrate knowledge of clinical governance and its implications for practice
- Knowledge and understanding of principles and benefits of reflection and use of models and tools to enhance understanding of complex clinical practice and safeguarding supervision.
- Demonstrate in-depth knowledge of clinical governance and its implications for practice
Skills and Abilities
Essential
- Ability to work with a high level of autonomy, but also as part of a team and with a clear
- understanding of when issues need to be escalated.
- Ability to use all Microsoft packages and excellent IT skills.
- Ability to work with highly confidential data/ information and present/communicate this
- data in reports in a format that stakeholders require and understand.
- Ability to communicate effectively verbally and in writing to a range of audiences including
- children, young people, parents and carers and professional colleagues.
- Ability to use reflective practice techniques to evaluate, present and critically analyse own practice
- Ability to line manage and supervise other team members, organising and delegating as appropriate
- Demonstrate skills in delivering effective clinical decision making in complex scenarios and to make decisions when there are conflicts and tensions.
Additional Requirements
Essential
- Demonstrate a full commitment to develop information technology skills as appropriate to undertake public health nursing duties
- Willing to undertake training and continuous professional development in connection with the post
- Willing to work flexibly in accordance with policies and procedures to meet the operational needs of the council.
- Work in accordance with the council's vision and values.
- Able to undertake any travel in connection with the post.
Person Specification
Experience
Essential
- Experience of integrated working/ multi-agency working
- Evidence of compliance with professional regulations Standards of Proficiency
- Experience of safeguarding vulnerable children and families
- Experience of delivering and implementing the Healthy Child Programme
- Experience of initiating and leading the early help processes for children and families
- Experience of working in a community setting
- Experience of managing staff
- Significant post qualification experience
Qualifications
Essential
- Specialist Community Public Health Nurse level 6 or above qualification
- Evidence of continued professional development in safeguarding children to level 3
- Evidence of continuous professional development
General and Special Knowledge
Essential
- Knowledge and understanding of the Healthy Child Programme and related policies and pathways
- Knowledge and understanding of Local and National Safeguarding Policies and Procedures
- Sound knowledge of professional accountability and professional regulations requirements for continued registration
- Demonstrate knowledge of clinical governance and its implications for practice
- Knowledge and understanding of principles and benefits of reflection and use of models and tools to enhance understanding of complex clinical practice and safeguarding supervision.
- Demonstrate in-depth knowledge of clinical governance and its implications for practice
Skills and Abilities
Essential
- Ability to work with a high level of autonomy, but also as part of a team and with a clear
- understanding of when issues need to be escalated.
- Ability to use all Microsoft packages and excellent IT skills.
- Ability to work with highly confidential data/ information and present/communicate this
- data in reports in a format that stakeholders require and understand.
- Ability to communicate effectively verbally and in writing to a range of audiences including
- children, young people, parents and carers and professional colleagues.
- Ability to use reflective practice techniques to evaluate, present and critically analyse own practice
- Ability to line manage and supervise other team members, organising and delegating as appropriate
- Demonstrate skills in delivering effective clinical decision making in complex scenarios and to make decisions when there are conflicts and tensions.
Additional Requirements
Essential
- Demonstrate a full commitment to develop information technology skills as appropriate to undertake public health nursing duties
- Willing to undertake training and continuous professional development in connection with the post
- Willing to work flexibly in accordance with policies and procedures to meet the operational needs of the council.
- Work in accordance with the council's vision and values.
- Able to undertake any travel in connection with the post.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
