Job summary
Salary: £27,254 - £28,598 (Plus 10% unsocial hours Plussage)
Hours per week: 37 hours
Rolling advert: We are continuously reviewing and interviewing applicants weekly for this job posting. We will stop accepting applications when sufficient applications have been received.
** WE ARE
CURRENTLY UNABLE TO ACCEPT APPLICATIONS DIRECT ON NHS JOBS. IF YOU WISH TO BE
CONSIDERED FOR THE ROLE PLEASE APPLY ON OUR WEBSITE OR COPY AND PASTE THE LINK
BELOW IN TO YOUR BROWSER. **
https://fa-euxi-saasfaukgovprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/6793/?utm_medium=jobshare/details?sType=NHSJobs#/reference/6793
Wiltshire Reablement - Empowering Independence
If you are passionate about helping others and looking to start your career in the care industry, this is the perfect opportunity for you. We believe in nurturing talent from within and offer NVQ apprenticeships and upskilling through practice and skills development.
Our Reablement service empowers individuals to regain and maintain their independence.
We offer tailored support that includes expert advice and information, comprehensive needs assessments, the provision of equipment and home adaptations, and focused assistance from our dedicated team of support workers.
Main duties of the job
As a First Responder Support Worker, you will be supporting with Hospital discharges, and be the first point of contact for new customers; assessing their needs, compiling a support plan, and attending to needs such as personal care, food preparation and daily living activities asrequired.
To meet the needs of the service, shifts include early morning, evenings, weekends, and bank holidays. Plus, travelling across the Wiltshire area to carry out customer visits.
We are seeking individuals with agenuine passion for helping others,understanding of customer care needs and the ability to compile comprehensive support plans.
About us
Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Thats why we focus on getting the things that matter to our people right.
If you have applied for this role within the last six months, you do not need to reapply. Your application will remain on file and will be considered.
While we welcome applications from job seekers who require skilled worker sponsorship, we are not able to issue a defined certificate of sponsorship due to limitations in our sponsorship capacity.
Please download and read the role description and person specification carefully before you apply.
The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework.
Job description
Job responsibilities
Under the guidance and supervision of
the Senior Support Worker (and from time-to-time other members of the service
management team).
Your role will be the first point of contact for new customers assessing their needs, compiling a support plan with the customers and attending to those needs around personal care, food preparation and daily living activities on the first few visits or as required..
Specific duties and
responsibilities include:
Work with the customer to draw up a support
plan which will address their needs for care and support.
Work
with customers to support them manage and maintain where possible their daily
living skills, including washing, dressing, meal preparation, and personal care
Safeguard
the health, safety and wellbeing of customers as well as colleagues
Take
part in staff development programmes, assuming responsibility for own professional development
i.e. undertake all mandatory training relevant to the service and part of the
training pathway for the role e.g. Care Certificate
Assist
customers with the use of mobility aids and assistive equipment where required
Assist
customers with moving and positioning, adhering to health & safety
requirements as well as organisational policy and procedures
Contribute
to daily communications, accurate record keeping, recording actions,
interventions and incidents in customers records
Participate
in regular team meetings and customer review meetings
Ensure
compliance with the Data Protection Act and maintain customer confidentiality
and security of information at all times
Communicate
effectively with the immediate team and other health and social care
professionals as appropriate
Participate
in own supervisions, appraisals and objective setting
Assist
the team with general duties if required e.g. office filing, answering
telephone calls etc.
Work
as part of the team, offering a flexible approach to staff rostering
Abide by the
principles and practice set out in the staff handbook.
Job description
Job responsibilities
Under the guidance and supervision of
the Senior Support Worker (and from time-to-time other members of the service
management team).
Your role will be the first point of contact for new customers assessing their needs, compiling a support plan with the customers and attending to those needs around personal care, food preparation and daily living activities on the first few visits or as required..
Specific duties and
responsibilities include:
Work with the customer to draw up a support
plan which will address their needs for care and support.
Work
with customers to support them manage and maintain where possible their daily
living skills, including washing, dressing, meal preparation, and personal care
Safeguard
the health, safety and wellbeing of customers as well as colleagues
Take
part in staff development programmes, assuming responsibility for own professional development
i.e. undertake all mandatory training relevant to the service and part of the
training pathway for the role e.g. Care Certificate
Assist
customers with the use of mobility aids and assistive equipment where required
Assist
customers with moving and positioning, adhering to health & safety
requirements as well as organisational policy and procedures
Contribute
to daily communications, accurate record keeping, recording actions,
interventions and incidents in customers records
Participate
in regular team meetings and customer review meetings
Ensure
compliance with the Data Protection Act and maintain customer confidentiality
and security of information at all times
Communicate
effectively with the immediate team and other health and social care
professionals as appropriate
Participate
in own supervisions, appraisals and objective setting
Assist
the team with general duties if required e.g. office filing, answering
telephone calls etc.
Work
as part of the team, offering a flexible approach to staff rostering
Abide by the
principles and practice set out in the staff handbook.
Person Specification
Experience
Essential
- Previous experience of providing care and support to the elderly and/or people with a learning disability
- Knowledge of safeguarding.
- Knowledge of regulations relevant to community care
- Empathy with the elderly and/or people with a disability and an understanding of their needs
- Ability to work alone and as part of a team
- Ability to prioritise and organise own workload
- A pleasant and helpful manner
- Effective communication both written and oral.
Desirable
- Previous experience of providing care and support to the elderly and/or people with a learning disability
- Knowledge of safeguarding.
- Knowledge of regulations relevant to community care.
Qualifications
Essential
- Care Certificate or equivalent skills and experience with willingness to undertake the required training
- Apprenticeship Level 2 in Social Care or equivalent experience
- General level of education to GCSE A*-C or equivalent skills and experience
Person Specification
Experience
Essential
- Previous experience of providing care and support to the elderly and/or people with a learning disability
- Knowledge of safeguarding.
- Knowledge of regulations relevant to community care
- Empathy with the elderly and/or people with a disability and an understanding of their needs
- Ability to work alone and as part of a team
- Ability to prioritise and organise own workload
- A pleasant and helpful manner
- Effective communication both written and oral.
Desirable
- Previous experience of providing care and support to the elderly and/or people with a learning disability
- Knowledge of safeguarding.
- Knowledge of regulations relevant to community care.
Qualifications
Essential
- Care Certificate or equivalent skills and experience with willingness to undertake the required training
- Apprenticeship Level 2 in Social Care or equivalent experience
- General level of education to GCSE A*-C or equivalent skills and experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
