Wiltshire Council

Social Care Practitioner

The closing date is 25 March 2026

Job summary

** WE ARE CURRENTLY UNABLE TO ACCEPT APPLICATIONS VIA NHS JOBS. TO CONTINUE WITH YOUR APPLICATION, PLEASE USE THE FOLLOWING LINK TO OUR CAREERS SITE **

https://fa-euxi-saasfaukgovprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/6716/?utm_medium=jobshare/details?sType=NhsJobs#/reference/6716

Salary:£31,537 - £33,699

Hours per week:37 hours

Rolling advert: We're continuously reviewing and interviewing applicants weekly for this job posting. We will stop accepting applications when sufficient applications have been received.

Adult Community Reviews Team Empowering Adults to Live Well and Independently

We work directly with customers in a personled way, carrying out Care Act 2014 reviews to understand their needs,strengthsand goals, ensuring ongoing care packages remainappropriateand effective.We take astrength-basedapproach, focusing on wellbeing, independence and enabling people to achieve outcomes for themselves wherever possible.

The Adult Community Services Review Team supports adults withlongtermand complex needs to help them live as independently as possible.

Main duties of the job

As a Social Care Practitioner, you will be well supported by experienced Social Workers and Social Care Practitioners, with ongoing learning and development opportunities.

Your key responsibilities include completingpersoncentred, outcomefocused annual reviews and reassessments. You will review care both in person and over the phone, updating support plans so they accurately reflect each customers needs. Travel is therefore an essential part of the role.

You will need excellent interpersonal skills and the ability to work collaboratively with customers,familiesand multiprofessional teams. This is afast pacedrole, so strong organisational skills and the ability to manage a caseload confidently are important. Experience of Adult Social Care processes, along with the ability to work with accuracy and efficiency, is essential.NVQ Level 4 in Health and Social Care (or equivalent) is desirable, or a willingness to work towards it.

If you want a rewarding career where you can make a real difference to peoples wellbeing and independence, we are currently advertising four fulltime equivalent vacancies and would welcome your application.

This position involves working countywide to support service delivery.

About us

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Thats why we focus on getting the things that matter to our people right.

Details

Date posted

25 February 2026

Pay scheme

Other

Salary

£31,537 to £33,699 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

F0041-6716

Job locations

County Hall

Bythesea Rd

Trowbridge

Wiltshire

BA14 8JN


Wiltshire Council

Monkton Park

Chippenham

Wiltshire

SN15 1ER


Wiltshire Council

Bourne Hill

Salisbury

SP1 3UZ


Job description

Job responsibilities

Social Care Practitioners are expected to work in line with the requirements described in the Workforce Quality Assurance Framework. Social Care Practitioners carry out the following tasks within the Care Act 2014 - Assessment and review of customers needs and outcomes - Co-ordination of the customer/carer journey in identifying eligible needs and outcomes - Where applicable, work in partnership with the customer and other agencies in compiling an appropriate support plan. Specific duties and responsibilities include:

To undertake person-centered work with customers and to plan for the provision of support and/ or services with customers in order to assist them meet their outcomes and to live as independently as possible, giving consideration to whether the person needs support to fully participate in the assessment and support planning process.

To consider whether there is a concern about an individuals capacity to make a specific decision, including restrictions placed on an individual which may amount to a deprivation of their liberty (i.e., they are subject to continuous supervision and control and are not free to leave.

To take responsibility for making accurate and timely recording of all information and activity onto the social care records database in accordance with work targets set by the Team Manager and Supervisor.

To support carers to continue in their role by identifying their needs for support, referring them to Carer Support Wiltshire for a carers assessment and other action as appropriate, giving consideration of the impact on the whole family of any caring role and responsibilities

To have a good understanding of assessment, support planning and the management of risks for individuals and to be able to apply Council policy and support customers to manage risk appropriately.

To identify where adults may be at risk and to act in accordance with safeguarding policies and procedures.

To gather sufficient information about customers in order to be able to accurately assess their needs against the national minimum eligibility criteria within the Care Act 2014. This includes working creatively to identify sources of support to improve the individuals well-being and independence and making a determination about eligibility for support from Wiltshire Council.

To contribute to gathering and updating local knowledge about universally available services including what is available locally within the voluntary and community sector, as well as the service areas commissioned and contracted services and to signpost/advocate for customers accordingly.

To practice in a manner which fully complies with Council corporate and service policies and procedures at all times.

To write support plans for individuals which reflects the individuals needs and how they will be met, in a manner which complies with Care Act requirements.

To carry out support plan reviews in a timely and person-centered way, as required and identified by departmental targets, taking a view on whether agreed outcomes have been met.

Evidence is needed for continuing support at all times in accordance with eligibility criteria and to work with customers and care providers to identify promotion of increased independence.

To represent the Council at inter professional and interagency meetings, for example multi-disciplinary team (MDT) meetings.

To contribute proactively to the effective working of the team with positive attitude, by sharing knowledge, offering advice and support and by being prepared to be involved in the development of services.

To fully engage and prepare for own supervision and appraisal through self-evaluation, ensuring that continual professional development is evidenced.

To be an ambassador for the Council and the department at all times, always representing the Council positively, professionally and appropriately at meetings with customers, external partners and agencies.

Attending Civil Emergencies when a Rest Centre is set up (happens rarely).

Job description

Job responsibilities

Social Care Practitioners are expected to work in line with the requirements described in the Workforce Quality Assurance Framework. Social Care Practitioners carry out the following tasks within the Care Act 2014 - Assessment and review of customers needs and outcomes - Co-ordination of the customer/carer journey in identifying eligible needs and outcomes - Where applicable, work in partnership with the customer and other agencies in compiling an appropriate support plan. Specific duties and responsibilities include:

To undertake person-centered work with customers and to plan for the provision of support and/ or services with customers in order to assist them meet their outcomes and to live as independently as possible, giving consideration to whether the person needs support to fully participate in the assessment and support planning process.

To consider whether there is a concern about an individuals capacity to make a specific decision, including restrictions placed on an individual which may amount to a deprivation of their liberty (i.e., they are subject to continuous supervision and control and are not free to leave.

To take responsibility for making accurate and timely recording of all information and activity onto the social care records database in accordance with work targets set by the Team Manager and Supervisor.

To support carers to continue in their role by identifying their needs for support, referring them to Carer Support Wiltshire for a carers assessment and other action as appropriate, giving consideration of the impact on the whole family of any caring role and responsibilities

To have a good understanding of assessment, support planning and the management of risks for individuals and to be able to apply Council policy and support customers to manage risk appropriately.

To identify where adults may be at risk and to act in accordance with safeguarding policies and procedures.

To gather sufficient information about customers in order to be able to accurately assess their needs against the national minimum eligibility criteria within the Care Act 2014. This includes working creatively to identify sources of support to improve the individuals well-being and independence and making a determination about eligibility for support from Wiltshire Council.

To contribute to gathering and updating local knowledge about universally available services including what is available locally within the voluntary and community sector, as well as the service areas commissioned and contracted services and to signpost/advocate for customers accordingly.

To practice in a manner which fully complies with Council corporate and service policies and procedures at all times.

To write support plans for individuals which reflects the individuals needs and how they will be met, in a manner which complies with Care Act requirements.

To carry out support plan reviews in a timely and person-centered way, as required and identified by departmental targets, taking a view on whether agreed outcomes have been met.

Evidence is needed for continuing support at all times in accordance with eligibility criteria and to work with customers and care providers to identify promotion of increased independence.

To represent the Council at inter professional and interagency meetings, for example multi-disciplinary team (MDT) meetings.

To contribute proactively to the effective working of the team with positive attitude, by sharing knowledge, offering advice and support and by being prepared to be involved in the development of services.

To fully engage and prepare for own supervision and appraisal through self-evaluation, ensuring that continual professional development is evidenced.

To be an ambassador for the Council and the department at all times, always representing the Council positively, professionally and appropriately at meetings with customers, external partners and agencies.

Attending Civil Emergencies when a Rest Centre is set up (happens rarely).

Person Specification

Qualifications

Essential

  • Previous experience of working in a health or social care environment or similar setting.
  • NVQ level 4 in Health and Social Care or Apprenticeship in Health and Social Care or equivalent
  • or the ability to demonstrate the skills required and a commitment to work towards a relevant
  • qualification as defined by the council within an agreed timeframe.
  • Ability to utilise a range of Microsoft and electronic social care record software.
  • Has up-to-date knowledge of relevant legislation and guidance in relation to working with, and the
  • safeguarding of, vulnerable adults.
  • Well-developed interpersonal skills and ability to effectively communicate with people in a variety
  • of ways and levels.
  • Ability to prioritise tasks, work on own initiative against deadlines and plan and organise own work.
  • Work without direct supervision and also know when to discuss with a social worker, an
  • occupational therapist or a manager.
  • Good understanding of the national agenda for Transformation in Social Care
  • Ability to work in a person centred way to meet individual outcomes
  • Fully fluent in spoken and written English
Person Specification

Qualifications

Essential

  • Previous experience of working in a health or social care environment or similar setting.
  • NVQ level 4 in Health and Social Care or Apprenticeship in Health and Social Care or equivalent
  • or the ability to demonstrate the skills required and a commitment to work towards a relevant
  • qualification as defined by the council within an agreed timeframe.
  • Ability to utilise a range of Microsoft and electronic social care record software.
  • Has up-to-date knowledge of relevant legislation and guidance in relation to working with, and the
  • safeguarding of, vulnerable adults.
  • Well-developed interpersonal skills and ability to effectively communicate with people in a variety
  • of ways and levels.
  • Ability to prioritise tasks, work on own initiative against deadlines and plan and organise own work.
  • Work without direct supervision and also know when to discuss with a social worker, an
  • occupational therapist or a manager.
  • Good understanding of the national agenda for Transformation in Social Care
  • Ability to work in a person centred way to meet individual outcomes
  • Fully fluent in spoken and written English

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wiltshire Council

Address

County Hall

Bythesea Rd

Trowbridge

Wiltshire

BA14 8JN


Employer's website

http://www.wiltshire.gov.uk/ (Opens in a new tab)

Employer details

Employer name

Wiltshire Council

Address

County Hall

Bythesea Rd

Trowbridge

Wiltshire

BA14 8JN


Employer's website

http://www.wiltshire.gov.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Assistant

Oliwia Saja (Recruitment Assistant)

oliwia.saja@wiltshire.gov.uk

01225718040

Details

Date posted

25 February 2026

Pay scheme

Other

Salary

£31,537 to £33,699 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

F0041-6716

Job locations

County Hall

Bythesea Rd

Trowbridge

Wiltshire

BA14 8JN


Wiltshire Council

Monkton Park

Chippenham

Wiltshire

SN15 1ER


Wiltshire Council

Bourne Hill

Salisbury

SP1 3UZ


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