Job summary
Salary: £34,434 - £36,363
Hours per week: 37 hours
Interview date: Thursday 02 April 2026
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Education and Skills - Building Bright Futures
Here is your chance to make a tangible difference in children's lives while gaining invaluable experience and professional growth in education welfare.
This is an exciting opportunity for an Education Welfare Officer to support the welfare and attendance of children and young people across [South, North] Wiltshire.
Main duties of the job
As an Education Welfare Officer,you willcollaborate closely with Primary and Secondary schools, parents, and carers,buildingstrong relationships and positively influence attendance outcomes. You will also engage with Academies who buy into the Education Welfare Service.
Responsibilities include fulfilling Local Authority statutory duties around attendance, such as court papers and representation, and provide individual support to children and young people through casework and assessments.
Candidates must possess direct experience in the Education Welfare Officer role, familiarity with statutory obligations, and adeptness in multi-disciplinary settings.
Exceptional interpersonal skills, the capacity to manage complex workloads, generate quality reports and court documents, alongside proficient IT skills and data interpretation abilities, are vital.
About us
Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That is why we focus on getting the things that matter to our people right.
Please download and read the role description and person specification carefully before you apply.
The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind.
Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework.
This role may be subject to certain successful security checks; please see the role description for more information.
For more details, contact Karen Green, Team Manager via email at Karen.Green@wiltshire.gov.uk
Job description
Job responsibilities
To support in the implementation of Working Together to Improve School Attendance.
To contribute to raising pupil educational attainment by providing appropriate support and challenge
to schools and parents/carers in order to ensure regular school attendance.
Assist in solving those problems which may affect a child's ability to benefit from educational
opportunities available.
Acting as a lead professional as appropriate.
Ensure that the LA properly discharges its statutory duties under the 1996 Education Act and
subsequent Education, Child Care and Anti-Social Behaviour Acts and regulations in relation to
attendance and the Children and Young Persons Act 1933 in relation to child employment and
performance licences.
To prepare, present and prosecute court proceedings.
Job description
Job responsibilities
To support in the implementation of Working Together to Improve School Attendance.
To contribute to raising pupil educational attainment by providing appropriate support and challenge
to schools and parents/carers in order to ensure regular school attendance.
Assist in solving those problems which may affect a child's ability to benefit from educational
opportunities available.
Acting as a lead professional as appropriate.
Ensure that the LA properly discharges its statutory duties under the 1996 Education Act and
subsequent Education, Child Care and Anti-Social Behaviour Acts and regulations in relation to
attendance and the Children and Young Persons Act 1933 in relation to child employment and
performance licences.
To prepare, present and prosecute court proceedings.
Person Specification
Qualifications
Essential
- NVQ Level 4 National Occupational Standard (NDS-LDSS) or NVQ 4 in related work with children and families.
Desirable
- Possession of a professional qualification in social work e.g., DIPSW or Social Work England.
- Possession of a professional qualification in Teaching or Certificate in Education Welfare Studies.
Experience
Essential
- Extended communication skills,
- Literacy, numeracy,
- Negotiation skills,
- Punctuality,
- Sensitivity and empathy,
- Conflict resolution,
- Analytic ability,
- Assessment skills,
- Presentation skills,
- Ability to develop good relationships,
- Ability to use the statutory authority in relation to school attendance,
- Knowledge of child employment and performance licensing law,
- Computer literate,
- Good organisational and time management skills,
- Able to prioritise caseload and workload.
- Ability to chair meetings
- Interpretation of statutory guidance and policy,
- Contribution to team development,
- Knowledge of other agency thresholds of intervention, function and processes
- Risk assessment
- Use of methodologies and tools such as restorative justice.
- Ongoing updating of knowledge of current legislation and statutory guidance.
- Expert knowledge of DfE relevant legislation and guidance on exclusion procedures.
- Detailed knowledge of Disability Discrimination Act, Code of Practice for Special Educational Needs, children's rights, race, religion etc. that may Impact on exclusion processes and the fallout thereof.
- Fluent in English
Person Specification
Qualifications
Essential
- NVQ Level 4 National Occupational Standard (NDS-LDSS) or NVQ 4 in related work with children and families.
Desirable
- Possession of a professional qualification in social work e.g., DIPSW or Social Work England.
- Possession of a professional qualification in Teaching or Certificate in Education Welfare Studies.
Experience
Essential
- Extended communication skills,
- Literacy, numeracy,
- Negotiation skills,
- Punctuality,
- Sensitivity and empathy,
- Conflict resolution,
- Analytic ability,
- Assessment skills,
- Presentation skills,
- Ability to develop good relationships,
- Ability to use the statutory authority in relation to school attendance,
- Knowledge of child employment and performance licensing law,
- Computer literate,
- Good organisational and time management skills,
- Able to prioritise caseload and workload.
- Ability to chair meetings
- Interpretation of statutory guidance and policy,
- Contribution to team development,
- Knowledge of other agency thresholds of intervention, function and processes
- Risk assessment
- Use of methodologies and tools such as restorative justice.
- Ongoing updating of knowledge of current legislation and statutory guidance.
- Expert knowledge of DfE relevant legislation and guidance on exclusion procedures.
- Detailed knowledge of Disability Discrimination Act, Code of Practice for Special Educational Needs, children's rights, race, religion etc. that may Impact on exclusion processes and the fallout thereof.
- Fluent in English
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
