Wiltshire Council

Support Worker

The closing date is 08 March 2026

Job summary

Salary: £14.82 - £15.29 per hour (Inclusive of 10% unsocial hours)

Hours per week: 37 hours

Rolling advert: We are continuously reviewing and interviewing applicants weekly for this job posting. We will stop accepting applications when sufficient applications have been received.

** WE ARE CURRENTLY UNABLE TO ACCEPT APPLICATIONS DIRECT ON NHS JOBS. IF YOU WISH TO BE CONSIDERED FOR THE ROLE PLEASE APPLY ON OUR WEBSITE OR COPY AND PASTE THE LINK BELOW INTO YOUR BROWSER. **

https://fa-euxi-saasfaukgovprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/6616/?utm_medium=jobshare/details?sType=NHSJobs#/reference/6616

Meadow Lodge - Short Break Service - Promoting Health, Ensuring Care

We are passionate about our community and take pride in our work. We encourage a culture that puts our customers at the heart of everything we do through trust and respect, empowering people to develop skills, collaborate and innovate to find solutions, be open, take responsibility, to listen and learn.

At Meadow Lodge we provide short breaks away from the family home supporting customers, enabling them to take part in meaningful activities.

We work with families, paid and unpaid carers to ensure that they are also involved and listened to, we will support the customer in the most appropriate way to enable them to maximise their independence.

Main duties of the job

Care job family overview:

Support and assist the wellbeing of individuals and groups to assure their protection, security and development.

Safeguarding, protection and care.

Community, residential, day or field setting.

Ongoing risk/needs assessment of and advice for individuals/group.

Specification of any non-council provision.

Individual or small group emphasis.

May involve personal care activities.

Likely to involve immediate response to client.

About us

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Thats why we focus on getting the things that matter to our people right.

While we welcome applications from job seekers who require skilled worker sponsorship, we are not able to issue a defined certificate of sponsorship due to limitations in our sponsorship capacity.

We understand that AI tools can support candidates in preparing job applications. However, at Wiltshire Council we value authenticity and encourage applicants to ensure their submissions genuinely reflect their own experiences, skills, and motivations.

The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework.

We will provide regular training opportunities to support you in this role and you will be supported to undertake a 26-week probationary period with regular meetings throughout this period to monitor progress.

Details

Date posted

25 February 2026

Pay scheme

Other

Salary

£14.82 to £15.29 an hour (Inclusive of 10% unsocial hours)

Contract

Permanent

Working pattern

Full-time

Reference number

F0041-6616

Job locations

Meadow Lodge

Chippenham

SN15 3PE


Job description

Job responsibilities

Specific duties and responsibilities include:

Work in a person-centred way with customers and promote their wellbeing, choices, dignity and independence. This will be achieved through the key-worker system.

Planning activities for and with customers, taking into account differing needs, wishes and preferences.

Creation of menus taking into account medical conditions, wishes, preferences, diets, etc

Support customers either living in their own home, or whilst visiting the settings.

Where appropriate, support customers to understand and maintain their tenancies, or licence agreements.

Support customers moving into or out of the property; to be involved in the planning, preparation and execution of the move, or stay at short break services.

Encourage and support customers in their personal, social (including religious), and leisure and work activities.

Support customers maintain and develop relationships.

When required undertake sleeping-in duties or waking night duties on the premises.

Act as a link person between the customer and work, college or leisure establishments and advising those establishments as necessary on the requirements or needs of the customer.

Provide emotional and practical support for customers with everyday issues or when customers are faced with more difficult decisions or experiences.

Assist/support customers with all aspects of their financial and home management so that financial commitments (paying bills, shopping, benefit claims, etc) are met.

Assist customers with household tasks.

Where required, assist customers in administering their own medicine, or administer medication to customers if this is required.

Seek advice and guidance from Senior support workers and the Team Leader.

Only in exceptional circumstances will the postholder will be responsible for running shifts and should normally have access to more senior staff members whilst on shift.

Focus on the individual, their strengths, choices, assets and goals through person-centred planning.

Job description

Job responsibilities

Specific duties and responsibilities include:

Work in a person-centred way with customers and promote their wellbeing, choices, dignity and independence. This will be achieved through the key-worker system.

Planning activities for and with customers, taking into account differing needs, wishes and preferences.

Creation of menus taking into account medical conditions, wishes, preferences, diets, etc

Support customers either living in their own home, or whilst visiting the settings.

Where appropriate, support customers to understand and maintain their tenancies, or licence agreements.

Support customers moving into or out of the property; to be involved in the planning, preparation and execution of the move, or stay at short break services.

Encourage and support customers in their personal, social (including religious), and leisure and work activities.

Support customers maintain and develop relationships.

When required undertake sleeping-in duties or waking night duties on the premises.

Act as a link person between the customer and work, college or leisure establishments and advising those establishments as necessary on the requirements or needs of the customer.

Provide emotional and practical support for customers with everyday issues or when customers are faced with more difficult decisions or experiences.

Assist/support customers with all aspects of their financial and home management so that financial commitments (paying bills, shopping, benefit claims, etc) are met.

Assist customers with household tasks.

Where required, assist customers in administering their own medicine, or administer medication to customers if this is required.

Seek advice and guidance from Senior support workers and the Team Leader.

Only in exceptional circumstances will the postholder will be responsible for running shifts and should normally have access to more senior staff members whilst on shift.

Focus on the individual, their strengths, choices, assets and goals through person-centred planning.

Person Specification

Experience

Essential

  • Proven ability to use a variety of communication methods effectively.
  • Physically fit and able to perform all requirements of the job role.
  • Previous experience of building good working relationships and teamworking.
  • Proven ability of being able to remain calm and make decisions in difficult situations.
  • Fluent in English.

Desirable

  • Knowledge of First Aid and experience of applying it.
  • Awareness of health and safety requirements and able to perform moving & handling safely.
  • Knowledge of the principles of Food Hygiene.
  • Knowledge of the Person-centred approach.
  • Good IT skills.
  • Experience of supporting people on a one to one basis.
  • Driver.

Qualifications

Essential

  • General Education to GCSE A*-C or equivalent skills and experience
  • Current knowledge of relevant legislation and guidance in relation to working with, and the safeguarding of, vulnerable adults
  • Willingness to undertake L2 Diploma in Health & Social Care (Adults).

Desirable

  • L2 Diploma in Health & Social Care (Adults) or equivalent.
Person Specification

Experience

Essential

  • Proven ability to use a variety of communication methods effectively.
  • Physically fit and able to perform all requirements of the job role.
  • Previous experience of building good working relationships and teamworking.
  • Proven ability of being able to remain calm and make decisions in difficult situations.
  • Fluent in English.

Desirable

  • Knowledge of First Aid and experience of applying it.
  • Awareness of health and safety requirements and able to perform moving & handling safely.
  • Knowledge of the principles of Food Hygiene.
  • Knowledge of the Person-centred approach.
  • Good IT skills.
  • Experience of supporting people on a one to one basis.
  • Driver.

Qualifications

Essential

  • General Education to GCSE A*-C or equivalent skills and experience
  • Current knowledge of relevant legislation and guidance in relation to working with, and the safeguarding of, vulnerable adults
  • Willingness to undertake L2 Diploma in Health & Social Care (Adults).

Desirable

  • L2 Diploma in Health & Social Care (Adults) or equivalent.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wiltshire Council

Address

Meadow Lodge

Chippenham

SN15 3PE


Employer's website

http://www.wiltshire.gov.uk/ (Opens in a new tab)

Employer details

Employer name

Wiltshire Council

Address

Meadow Lodge

Chippenham

SN15 3PE


Employer's website

http://www.wiltshire.gov.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Team Leader

Karen Rogerson

Karen.Rogerson@wiltshire.gov.uk

Details

Date posted

25 February 2026

Pay scheme

Other

Salary

£14.82 to £15.29 an hour (Inclusive of 10% unsocial hours)

Contract

Permanent

Working pattern

Full-time

Reference number

F0041-6616

Job locations

Meadow Lodge

Chippenham

SN15 3PE


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