Job summary
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https://fa-euxi-saasfaukgovprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/6578/?utm_medium=jobshare/details?sType=NHSJobs#/reference/6578
Salary:£39,862 - £41,771
Hours per week:37 hours
Temporary/Fixed term:12 months
Interview date:Monday 09 & Tuesday 10 March 2026
Main duties of the job
Property and Support Service - Protecting Renters, Empowering Local Communities.
As our newly created Private Rented Sector Enforcement Officer, you will play an integral role in protecting the rights of tenants and supporting landlords to meet their legal responsibilities following the implementation of the Renters' Rights Act. You will be the Councils specialist on tenancy law, including the Renters Rights Act 2025, and will help ensure that our services are lawful, consistent and focused on positive outcomes for our communities.
You will lead investigations, carry out inspections, manage formal enforcement work and prepare legal case files. Work closely with Legal Services & wider housing services, present evidence in court when needed and make sure all actions follow national legislation and Council policies. You will also support landlords and agents through clear advice, training & guidance to promote high standards.
To succeed you'll need experience working in a housing-related field with strong knowledge of tenancy law, homelessness legislation and enforcement processes. You will need to feel confident assessing complex situations, making evidence-based decisions and managing sensitive cases. You will also need excellent communication skills, the ability to build trust, and strong organisational skills to manage a varied caseload. Experience of partnership working, preparing legal documents, carrying out investigations and performing enforcement action will be important.
About us
Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Thats why we focus on getting the things that matter to our people right.Explore more benefits here!
The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework.
Job description
Job responsibilities
Specific duties and responsibilities include
- To be the
department and wider Councils, designated specialist in law relating to the
Renters Right Act.
- Provide cascade training to staff, at all levels within
the service and wider Council, on new legislation.
- Conduct inspection of
premises to ensure compliance with current regulatory standard to ensure
compliance.
- Work with the Private Sector Housing Service to support the
improvement of overall standards of accommodation and services, making referrals
when accommodation is believed to need improving or poses a risk based upon an
assessment.
- Provide reactive and proactive services, investigate offences, be
a decision maker in relation to compliance and enforcement.
- Investigate
offences and issue agreed levels of warnings including initiating criminal
prosecutions if appropriate in line with relevant legal powers, procedural
provisions, and departmental systems.
- To attend Court to give evidence when
necessary.
- Carry out investigation and enforcement in relation to protection
from harassment and illegal eviction in conjunction with the multi-agency team
and advise on relevant landlord and tenant law and other relevant legislation
covering private renting.
- Effectively plan and carry out all work in line
with the performance targets of the service.
- Assist in the provision and
delivery of the landlords forum and other advice and training for landlords.
- Support the prevention of homelessness through targeted early interventions,
the investigation of complaints from tenants, and both landlord and tenants
understand their legal rights and responsibilities.
- Work with the Senior
Management team to establish, capture, and effectively monitor KPIs, to measure
performance with statutory obligations. Respond to service requests, provide
complex advice, statistics and reports, undertake specialistic inspections and
investigations applicable to the role.
- Provide technical advice, assistance
and support to landlords, the wider Council and other organisations on the new
legislative requirements set out in the Renters Rights Act.
- To maintain an
expert knowledge of existing and current Legislation, regulations & Council
Polices in relation to private sector housing.
- To maintain high quality and accurate
detailed records on all cases, using manual and computerised systems.
- Represent
the Council and service at internal and external meetings, criminal and other
courts, committees, and training events, including written and verbal
presentations.
- Deliver a service with a One Council approach; having regard
to other services priorities and build and maintain good working relationships
with internal and external partners to ensure the Councils statutory duties,
obligations and policy commitments are met. Maintain client confidentiality,
adhere to GDPR legislation, and respond to safeguarding concerns.
- Work with
the Senior Management team within Housing, Migration and Resettlement to
develop procedures and policies for new legislation & regulation which are
regularly adopted as a result of the higher profile of private sector housing.
- To support the Senior Management team to provide Councillors and Cabinet
members with professional, objective, and balanced advice and guidance,
ensuring the effective implementation of policy decisions and enabling the
effective scrutiny of services and decisions.
- To provide day to day
operational oversight through regular supervision with officers, providing
advice and guidance on complex issues.
- Feed into annual appraisals and support
the Senior Management team, to set monitor and review team and individual
objectives and performance targets.
- Responsible for safeguarding and promoting
the welfare of adults and children at all times.
- Any
other duties are appropriate to the salary.
Job description
Job responsibilities
Specific duties and responsibilities include
- To be the
department and wider Councils, designated specialist in law relating to the
Renters Right Act.
- Provide cascade training to staff, at all levels within
the service and wider Council, on new legislation.
- Conduct inspection of
premises to ensure compliance with current regulatory standard to ensure
compliance.
- Work with the Private Sector Housing Service to support the
improvement of overall standards of accommodation and services, making referrals
when accommodation is believed to need improving or poses a risk based upon an
assessment.
- Provide reactive and proactive services, investigate offences, be
a decision maker in relation to compliance and enforcement.
- Investigate
offences and issue agreed levels of warnings including initiating criminal
prosecutions if appropriate in line with relevant legal powers, procedural
provisions, and departmental systems.
- To attend Court to give evidence when
necessary.
- Carry out investigation and enforcement in relation to protection
from harassment and illegal eviction in conjunction with the multi-agency team
and advise on relevant landlord and tenant law and other relevant legislation
covering private renting.
- Effectively plan and carry out all work in line
with the performance targets of the service.
- Assist in the provision and
delivery of the landlords forum and other advice and training for landlords.
- Support the prevention of homelessness through targeted early interventions,
the investigation of complaints from tenants, and both landlord and tenants
understand their legal rights and responsibilities.
- Work with the Senior
Management team to establish, capture, and effectively monitor KPIs, to measure
performance with statutory obligations. Respond to service requests, provide
complex advice, statistics and reports, undertake specialistic inspections and
investigations applicable to the role.
- Provide technical advice, assistance
and support to landlords, the wider Council and other organisations on the new
legislative requirements set out in the Renters Rights Act.
- To maintain an
expert knowledge of existing and current Legislation, regulations & Council
Polices in relation to private sector housing.
- To maintain high quality and accurate
detailed records on all cases, using manual and computerised systems.
- Represent
the Council and service at internal and external meetings, criminal and other
courts, committees, and training events, including written and verbal
presentations.
- Deliver a service with a One Council approach; having regard
to other services priorities and build and maintain good working relationships
with internal and external partners to ensure the Councils statutory duties,
obligations and policy commitments are met. Maintain client confidentiality,
adhere to GDPR legislation, and respond to safeguarding concerns.
- Work with
the Senior Management team within Housing, Migration and Resettlement to
develop procedures and policies for new legislation & regulation which are
regularly adopted as a result of the higher profile of private sector housing.
- To support the Senior Management team to provide Councillors and Cabinet
members with professional, objective, and balanced advice and guidance,
ensuring the effective implementation of policy decisions and enabling the
effective scrutiny of services and decisions.
- To provide day to day
operational oversight through regular supervision with officers, providing
advice and guidance on complex issues.
- Feed into annual appraisals and support
the Senior Management team, to set monitor and review team and individual
objectives and performance targets.
- Responsible for safeguarding and promoting
the welfare of adults and children at all times.
- Any
other duties are appropriate to the salary.
Person Specification
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Person Specification
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
