Job summary
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https://fa-euxi-saasfaukgovprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/6179/?utm_medium=jobshare/details?sType=NhsJobs#/reference/6179
Salary:£49,603 - £51,843 (Inclusive of 7.5% Market Supplement)
Hours per week:37 hours
Interview date:Week Commencing Monday 12 January 2026
Advice and Contact Transforming Lives
We are looking for an experienced and motivated professional to help lead our Adult Care team in Wiltshire. You will support the Team Manager to ensure high-quality services for adults who need care and support, and you will take the lead when the Team Manager is absent.
Main duties of the job
In this role, you will supervise social workers, occupational therapists, and other staff, providing guidance on complex cases and ensuring assessments meet legal requirements. You will monitor performance, manage resources, and contribute to team development through supervision, appraisals, and quality assurance.
You will also work closely with health partners, GP surgeries, and community organisations to promote integrated working and improve outcomes for residents. The role includes authorising care plans, managing budgets, and helping shape policies and procedures.
This is a varied and challenging position that requires strong leadership, problem-solving skills, and the ability to work under pressure. You will need a recognised qualification in social work or occupational therapy, registration with the relevant professional body, and experience in managing staff and budgets.
If you are committed to delivering excellent care and want to make a real difference in your community, we would love to hear from you.
About us
Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Thats why we focus on getting the things that matter to our people right
Job description
Job responsibilities
Supporting the Team Manager to ensure efficient and effective service delivery for adults in
Wiltshire requiring care and support. Leading the development and promotion of integrated working
with the community health teams, acute hospitals and GP surgeries within the specified locality.
Managing and supervising a number of social workers, occupational therapists and other staff,
as delegated by the Team Manager.
Deputising for the Team Manager as appropriate during time of absence providing management
cover and support to locality team staff.
Specific duties and responsibilities:
Manage, co-ordinate and lead the locality team in the absence of the Team Manager.
Providing supervision and support to experienced SW and OT so the postholder is
required to have excellent knowledge and ability in relation to the most complex of cases
where finding possible solutions are challenging.
Actively engage in individual and group supervision and embed learning in practice
Undertake appraisal and team meetings and contribute to individual and team development
Engage in quality assurance ensuring that supervisees meet all legislative and regulatory
requirements as determined by the national agenda e.g. Care Act 2014, Mental Capacity Act.
Monitor that assessments are undertaken in line with Care Act 2014 requirements and that
people are assessed appropriately for their eligibility for Social Care. This requires being able to
check across the team that assessment is being undertaken consistently and taking action as
necessary.
Set and monitor standards and performance of supervisees in line with quality assurance
policies.
Analyse and interpret performance data to inform decision making within the team. This
will be challenging where operational case work demand is very high with limited staffing
resources and timescales
Actively participate in the development of policies and procedures within the wider social
care team.
Having an operational view of the caseloads across the team and to allocate and manage
demands and abilities (both SW and OT) in a timely way to ensure the best outcomes for
customers.
Provide expert advice, support and creative problem solving to team members dealing with
customers with complex needs. This will include managing complaints from customers,
carers, elected members and partners which may result in a recommendation on the way theservice could be delivered differently to team manager / HoS Convene and chair
multiagency meetings in relation to customers with complex needs or contentious
situations. Where previous meetings have not been able to resolve issues
Work with the Team Manager creating and developing links with Community Area Boards
Promote wider community involvement with staff in the team, including the NHS, the
voluntary section and independent providers. To take every opportunity to work with
partners, e.g. attending GP forums, meeting health teams etc with the view of how can we
work together
Assist the Team Manager in the robust management of resources within the team by ensuring
quality and cost effectiveness in service delivery.
Authorise plans for care and support considering cost effectiveness, promotion of independent
and reduction of risk. This involves reviewing the application of the support plan, with professional
advice from SW / OT re-equipment but to look at costs and take decisions.
Respond to civil emergencies including managing a rest centre
Job description
Job responsibilities
Supporting the Team Manager to ensure efficient and effective service delivery for adults in
Wiltshire requiring care and support. Leading the development and promotion of integrated working
with the community health teams, acute hospitals and GP surgeries within the specified locality.
Managing and supervising a number of social workers, occupational therapists and other staff,
as delegated by the Team Manager.
Deputising for the Team Manager as appropriate during time of absence providing management
cover and support to locality team staff.
Specific duties and responsibilities:
Manage, co-ordinate and lead the locality team in the absence of the Team Manager.
Providing supervision and support to experienced SW and OT so the postholder is
required to have excellent knowledge and ability in relation to the most complex of cases
where finding possible solutions are challenging.
Actively engage in individual and group supervision and embed learning in practice
Undertake appraisal and team meetings and contribute to individual and team development
Engage in quality assurance ensuring that supervisees meet all legislative and regulatory
requirements as determined by the national agenda e.g. Care Act 2014, Mental Capacity Act.
Monitor that assessments are undertaken in line with Care Act 2014 requirements and that
people are assessed appropriately for their eligibility for Social Care. This requires being able to
check across the team that assessment is being undertaken consistently and taking action as
necessary.
Set and monitor standards and performance of supervisees in line with quality assurance
policies.
Analyse and interpret performance data to inform decision making within the team. This
will be challenging where operational case work demand is very high with limited staffing
resources and timescales
Actively participate in the development of policies and procedures within the wider social
care team.
Having an operational view of the caseloads across the team and to allocate and manage
demands and abilities (both SW and OT) in a timely way to ensure the best outcomes for
customers.
Provide expert advice, support and creative problem solving to team members dealing with
customers with complex needs. This will include managing complaints from customers,
carers, elected members and partners which may result in a recommendation on the way theservice could be delivered differently to team manager / HoS Convene and chair
multiagency meetings in relation to customers with complex needs or contentious
situations. Where previous meetings have not been able to resolve issues
Work with the Team Manager creating and developing links with Community Area Boards
Promote wider community involvement with staff in the team, including the NHS, the
voluntary section and independent providers. To take every opportunity to work with
partners, e.g. attending GP forums, meeting health teams etc with the view of how can we
work together
Assist the Team Manager in the robust management of resources within the team by ensuring
quality and cost effectiveness in service delivery.
Authorise plans for care and support considering cost effectiveness, promotion of independent
and reduction of risk. This involves reviewing the application of the support plan, with professional
advice from SW / OT re-equipment but to look at costs and take decisions.
Respond to civil emergencies including managing a rest centre
Person Specification
Experience
Essential
- Experience of managing, motivating and developing a diverse team of staff
- Experience of managing staffing budgets
- Significant relevant professional experience post qualification in a similar work environment.
- Expert knowledge of relevant policy, systems, work practices, professional guidelines,
- legislation and a good understanding of emerging developments in the area of specialism.
- Excellent ICT skills including use of Microsoft applications and specialist systems
- Excellent organisational skills and the ability to prioritise workloads of a team to achieve
- deadlines
- Thorough knowledge of other areas of the authority relevant to the service.
- Ability to interpret and analyse statistical and numerical data, drawing conclusions from the data
- to inform decision making.
- Experience of defining and developing systems, policies, procedures and / or practices.
- Experienced project manager with a good understanding of project management methodologies
- and systems.
- Excellent time management skills to manage a complex workload prioritise and set deadlines.
- Transformation management skills to advise on process flow, removal of waste and duplication
- within and across service areas.
- Ability to produce business focussed, user friendly reports, policy and project documents where
- appropriate.
- Authority and credibility to build relationships and engage successfully with colleagues,
- customers and partners
Qualifications
Essential
- A recognised and relevant professional health or social care qualification (degree/diploma in
- social work, occupational therapy or equivalent)
- HCPC (or equivalent) registered
- Management qualification to level 4 or ability to demonstrate the equivalent skills and ability
- (at least 2 years experience).
- Substantial experience in a social care or health setting
- Detailed knowledge of social care legislation and the wider context of government policy.
- Able to communicate effectively with people in a variety of way and levels
- Ability to write clear, complex and business focused reports
- Experience of managing budgets
- High level of leadership skills to support and develop highly skilled and professionally qualified
- staff
- Experience and proven ability to manage staff through change
- Understanding and commitment to integrated health and social care, including experience of
- working in a multi-agency environment.
- Ability to use a range of software including electronic social care records and business
- management systems.
- Proven organisational skills, including the ability to prioritise work and set priorities for
- supervisees and other team members.
- Ability to assimilate information quickly in order to reach decisions and judgements in respect to workload priorities.
- Ability to analyse complex presenting problems.
- Ability to keep accurate records. Ability to give objective, timely advice
- Proven record of challenging poor performance and evidence of improving performance.
- Ability to contribute positively to the overall management of the team and department.
- Fluency in written and spoken English
Desirable
- A recognised post graduate qualification such as a post graduate certificate in managing
- health and social care
- Understanding of Wiltshire Council Corporate Agenda and Business Plan
Person Specification
Experience
Essential
- Experience of managing, motivating and developing a diverse team of staff
- Experience of managing staffing budgets
- Significant relevant professional experience post qualification in a similar work environment.
- Expert knowledge of relevant policy, systems, work practices, professional guidelines,
- legislation and a good understanding of emerging developments in the area of specialism.
- Excellent ICT skills including use of Microsoft applications and specialist systems
- Excellent organisational skills and the ability to prioritise workloads of a team to achieve
- deadlines
- Thorough knowledge of other areas of the authority relevant to the service.
- Ability to interpret and analyse statistical and numerical data, drawing conclusions from the data
- to inform decision making.
- Experience of defining and developing systems, policies, procedures and / or practices.
- Experienced project manager with a good understanding of project management methodologies
- and systems.
- Excellent time management skills to manage a complex workload prioritise and set deadlines.
- Transformation management skills to advise on process flow, removal of waste and duplication
- within and across service areas.
- Ability to produce business focussed, user friendly reports, policy and project documents where
- appropriate.
- Authority and credibility to build relationships and engage successfully with colleagues,
- customers and partners
Qualifications
Essential
- A recognised and relevant professional health or social care qualification (degree/diploma in
- social work, occupational therapy or equivalent)
- HCPC (or equivalent) registered
- Management qualification to level 4 or ability to demonstrate the equivalent skills and ability
- (at least 2 years experience).
- Substantial experience in a social care or health setting
- Detailed knowledge of social care legislation and the wider context of government policy.
- Able to communicate effectively with people in a variety of way and levels
- Ability to write clear, complex and business focused reports
- Experience of managing budgets
- High level of leadership skills to support and develop highly skilled and professionally qualified
- staff
- Experience and proven ability to manage staff through change
- Understanding and commitment to integrated health and social care, including experience of
- working in a multi-agency environment.
- Ability to use a range of software including electronic social care records and business
- management systems.
- Proven organisational skills, including the ability to prioritise work and set priorities for
- supervisees and other team members.
- Ability to assimilate information quickly in order to reach decisions and judgements in respect to workload priorities.
- Ability to analyse complex presenting problems.
- Ability to keep accurate records. Ability to give objective, timely advice
- Proven record of challenging poor performance and evidence of improving performance.
- Ability to contribute positively to the overall management of the team and department.
- Fluency in written and spoken English
Desirable
- A recognised post graduate qualification such as a post graduate certificate in managing
- health and social care
- Understanding of Wiltshire Council Corporate Agenda and Business Plan
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
