Job summary
Salary: £31,537 - £33,699
Hours per week: 37 hours
Interview date: Week Commencing 26 January 2026
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Adult Community Team South - Promoting Health, Ensuring Care
Are you looking for a new career that will enable you to make a difference to peoples lives by encouraging positive wellbeing and independence amongst adults. Our Community Team covers the city of Salisbury and surrounding villages.
We offer social work and occupational therapy services to those who require longer term social care support. We work with individuals and communities to promote resilience, independence, and wellbeing.
Main duties of the job
The key responsibilities of a Social Care Practitioner are to provide person centred and outcome focused assessments to identify the support required to enable customers to make positive changes in their lives. You will promote customer independence, choice, and well-being in the community, using universal services and support where appropriate.
Whilst this is a challenging role, we are a large team and the successful candidate will be supported by a Leadership Team, alongside Occupational Therapists, Social Workers, and highly experienced Social Care Practitioners peers.
This role is fast-paced so you should be able to manage caseloads effectively and have excellent communication skills to be able to work collaboratively with multi professional teams. You will hold an NVQ Level 4 in Health and Social Care or equivalent or the ability to work towards this qualification and have experience of working within a Health or Social Care setting.
About us
Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Thats why we focus on getting the things that matter to our people right.
Please download and read the role description and person specification carefully before you apply as well as Our Identity.
The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework.
This role may be subject to certain successful security checks; please see the role description for more information.
Job description
Job responsibilities
Experienced Social Care Practitioners are expected to work in line with the requirements
described in the Workforce Quality Assurance Framework.
Experienced Social Care Practitioners carry out the following tasks within the Care Act 2014
- Assessment and review of customers needs and outcomes
- Co-ordination of the customer/carer journey in identifying eligible needs and outcomes
- Where applicable, work in partnership with the customer and other agencies in compiling
an appropriate support plan.
Specific duties and responsibilities include:
To undertake person-centred work with customers and to plan for the provision of
support and/ or services with customers in order to assist them meet their outcomes and
to live as independently as possible, giving consideration to whether the person needs
support to fully participate in the assessment and support planning process
To consider whether there is a concern about an individuals capacity to make a specific
decision, including restrictions placed on an individual which may amount to a
deprivation of their liberty (i.e., they are subject to continuous supervision and control
and are not free to leave.
To write support plans for individuals which reflects the individuals needs and how they
will be met, in a manner which complies with Care Act requirements
To have a good understanding of assessment, support planning and the management of
risks for individuals and to be able to apply Council policy and support customers to
manage risk appropriately.
To carry out support plan reviews in a timely and person-centred way, as required and
identified by departmental targets, taking a view on whether agreed outcomes have
been met.
To gather sufficient information about customers in order to be able to accurately assess
their needs against the national minimum eligibility criteria within the Care Act 2014. This
includes working creatively to identify sources of support to improve the individuals well-being and independence and making a determination about eligibility for support from
Wiltshire Council
To identify where adults may be at risk and to act in accordance with safeguarding
policies and procedures.
To support carers to continue in their role by identifying their needs for support, referring
them to Carer Support Wiltshire for a carers assessment and other action as
appropriate, giving consideration of the impact on the whole family of any caring role and
responsibilities
To take responsibility for making accurate and timely recording of all information and
activity onto the social care records database in accordance with work targets set by the
Team Manager and Supervisor.
To contribute to gathering and updating local knowledge about universally available
services including what is available locally within the voluntary and community sector, as
well as the service areas commissioned and contracted services and to
signpost/advocate for customers accordingly.
To evidence need for continuing support at all times in accordance with eligibility criteria
and to work with customers and care providers to identify promotion of increased
independence.
To represent the Council at inter professional and interagency meetings, for example
multi-disciplinary team (MDT) meetings
To contribute proactively to the effective working of the team with positive attitude, by
sharing knowledge, offering advice and support and by preparedness to be involved in
the development of services.
To fully engage and prepare for own supervision and appraisal through self-evaluation,
ensuring that continual professional development is evidenced.
To be an ambassador for the Council and the department at all times, always
representing the Council positively, professionally and appropriately at meetings with
customers, external partners and agencies.
Attending Civil Emergencies when a Rest Centre is set up (happens rarely).
Job description
Job responsibilities
Experienced Social Care Practitioners are expected to work in line with the requirements
described in the Workforce Quality Assurance Framework.
Experienced Social Care Practitioners carry out the following tasks within the Care Act 2014
- Assessment and review of customers needs and outcomes
- Co-ordination of the customer/carer journey in identifying eligible needs and outcomes
- Where applicable, work in partnership with the customer and other agencies in compiling
an appropriate support plan.
Specific duties and responsibilities include:
To undertake person-centred work with customers and to plan for the provision of
support and/ or services with customers in order to assist them meet their outcomes and
to live as independently as possible, giving consideration to whether the person needs
support to fully participate in the assessment and support planning process
To consider whether there is a concern about an individuals capacity to make a specific
decision, including restrictions placed on an individual which may amount to a
deprivation of their liberty (i.e., they are subject to continuous supervision and control
and are not free to leave.
To write support plans for individuals which reflects the individuals needs and how they
will be met, in a manner which complies with Care Act requirements
To have a good understanding of assessment, support planning and the management of
risks for individuals and to be able to apply Council policy and support customers to
manage risk appropriately.
To carry out support plan reviews in a timely and person-centred way, as required and
identified by departmental targets, taking a view on whether agreed outcomes have
been met.
To gather sufficient information about customers in order to be able to accurately assess
their needs against the national minimum eligibility criteria within the Care Act 2014. This
includes working creatively to identify sources of support to improve the individuals well-being and independence and making a determination about eligibility for support from
Wiltshire Council
To identify where adults may be at risk and to act in accordance with safeguarding
policies and procedures.
To support carers to continue in their role by identifying their needs for support, referring
them to Carer Support Wiltshire for a carers assessment and other action as
appropriate, giving consideration of the impact on the whole family of any caring role and
responsibilities
To take responsibility for making accurate and timely recording of all information and
activity onto the social care records database in accordance with work targets set by the
Team Manager and Supervisor.
To contribute to gathering and updating local knowledge about universally available
services including what is available locally within the voluntary and community sector, as
well as the service areas commissioned and contracted services and to
signpost/advocate for customers accordingly.
To evidence need for continuing support at all times in accordance with eligibility criteria
and to work with customers and care providers to identify promotion of increased
independence.
To represent the Council at inter professional and interagency meetings, for example
multi-disciplinary team (MDT) meetings
To contribute proactively to the effective working of the team with positive attitude, by
sharing knowledge, offering advice and support and by preparedness to be involved in
the development of services.
To fully engage and prepare for own supervision and appraisal through self-evaluation,
ensuring that continual professional development is evidenced.
To be an ambassador for the Council and the department at all times, always
representing the Council positively, professionally and appropriately at meetings with
customers, external partners and agencies.
Attending Civil Emergencies when a Rest Centre is set up (happens rarely).
Person Specification
Experience
Essential
- Excellent interpersonal skills and ability to effectively communicate with people in a variety of ways and levels.
- Proven ability to prioritise tasks, work on own initiative against deadlines and plan and organise own work.
- Ability to work without direct supervision and also know when to discuss with a social worker, an occupational therapist or a manager.
- Good understanding of the national agenda for Transformation in Social Care.
- Ability to work in a person centred way to meet individual outcomes
- Fully fluent in spoken and written English.
Qualifications
Essential
- Previous experience of working in a health or social care environment or similar setting
- NVQ level 4 in Health and Social Care or Apprenticeship in Health and Social Care or equivalent or the ability to demonstrate the skills required and a commitment to work towards a relevant qualification as defined by the council within an agreed timeframe
- Ability to utilise a range of Microsoft and electronic social care record software
- Has up-to-date knowledge of relevant legislation and guidance in relation to working
- with, and the safeguarding of, vulnerable adults.
Person Specification
Experience
Essential
- Excellent interpersonal skills and ability to effectively communicate with people in a variety of ways and levels.
- Proven ability to prioritise tasks, work on own initiative against deadlines and plan and organise own work.
- Ability to work without direct supervision and also know when to discuss with a social worker, an occupational therapist or a manager.
- Good understanding of the national agenda for Transformation in Social Care.
- Ability to work in a person centred way to meet individual outcomes
- Fully fluent in spoken and written English.
Qualifications
Essential
- Previous experience of working in a health or social care environment or similar setting
- NVQ level 4 in Health and Social Care or Apprenticeship in Health and Social Care or equivalent or the ability to demonstrate the skills required and a commitment to work towards a relevant qualification as defined by the council within an agreed timeframe
- Ability to utilise a range of Microsoft and electronic social care record software
- Has up-to-date knowledge of relevant legislation and guidance in relation to working
- with, and the safeguarding of, vulnerable adults.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
