Wiltshire Council

Lead Vision Rehabilitation Specialist

The closing date is 21 October 2025

Job summary

Interview date: To be confirmed following shortlisting

Rolling advert: We are continuously reviewing and interviewing applicants weekly for this job posting. We will stop accepting applications when sufficient applications have been received.

Safeguarding & Prevention - Guiding Care with Compassion

Are you ready to lead a service that truly changes lives? We are looking for a passionate and experienced Lead Vision Rehabilitation Specialist to join our Hearing & Vision Team.

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This role supports adults across Wiltshire who are blind or partially sighted. You will lead a team of dedicated professionals, delivering specialist assessments and personalised rehabilitation programmes that help people live independently and safely in their own homes and communities.

We are looking for someone with a recognised qualification in vision rehabilitation, strong leadership skills, and a deep understanding of the challenges faced by people with sensory loss.

If you are committed to inclusion, independence, and making a real difference, wed love to hear from you.

Main duties of the job

You will be responsible for the day-to-day running of the service, supervising staff, managing complex cases, and working closely with partners across health, social care, and the voluntary sector.

You will play a key role in safeguarding, service development, and shaping how we support people with sight loss across the county.

The overall responsibilities of the service/function are:

The team comprises of specialist professionals and is specifically for people aged 18+, who are Deaf, hard of hearing, sight impaired, severely sight impaired, visually impaired or has a dual sensory loss.

The team works across the County of Wiltshire, completing assessments and reviews, the team will also complete this role for people who are funded by Wiltshire but reside at an out of county placement, and those resident in in-county prison services.

The team provides awareness and referrals to internal and external agencies.

The team has a major role to play in Safeguarding, and Deprivation of Liberty Safeguards (DOLS). The team takes the lead in commissioning and providing a variety of professional services, from rehabilitation to support in peoples own homes and in their local community.

The Staff are based in Kennet but work across all 3 hub locations Chippenham Monkton Park, Trowbridge County Hall, and Bourne Hill Salisbury, but some will also work from home, and travel to customers throughout Wiltshire and beyond the county boundaries.

About us

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Thats why we focus on getting the things that matter to our people right.

The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework.

For more details, contact David Melling, Hearing & Vision Team Manager, at david.melling@wiltshire.gov.uk, or call 01249 706301.

Details

Date posted

24 September 2025

Pay scheme

Other

Salary

£42,839 to £45,091 a year

Contract

Permanent

Working pattern

Full-time

Reference number

F0041-5738

Job locations

County Hall

Bythesea Rd

Trowbridge

Wiltshire

BA14 8JN


Job description

Job responsibilities

Job Purpose:

To ensure the team provides a full range of rehabilitation skills on sight substitution and sight enhancement following a needs led specialist assessment to promote independence and reduce risk so that people with a sight impairment can remain in their own homes.

As a qualified and experienced ROVI, you will complete statutory and / or complex / specialist assessments for blind and partially sighted people and manage a complex and varied caseload in addition to Lead responsibilities.

You will make decisions on the setting of working standards and procedures for the service area which will have an impact across the organisation. You will contribute to developing council strategy within the area of sight loss.

You will identify, recommend, and support the development and delivery of improvements in processes and procedures.

Specific duties and responsibilities include:

Undertake regular and effective supervision and appraisal of the ROVIs in the team in accordance with the supervision and appraisal policy.

Oversee the day to day running of this service area.

Deputise responsibilities across the whole team in absence of Team Manager.

Monitor the quality and quantity of the work of the ROVIs in the team, and others as required.

Assess eligibility for registrations where appropriate.

Provide advice, guidance and support to colleagues to ensure customer and team outcomes are met.

Provide expert advice and support around complex issues policy, guidance, direction - this will include managing complaints from customers, carers, elected members and partners which may result in a recommendation on the way the service could be delivered differently to Team Manager / Head of Service.

Convene and chair multiagency meetings in relation to customers with complex needs or contentious situations.

Be responsible for professional advice, assessments or referrals, ensuring interventions are timely and cost effective.

Oversee the incoming work and the waiting list, allocating work and escalating risk to the Team Manager in relation to this.

Oversee the CVI registration process.

Plan / co-ordinate / deliver training activities which support knowledge sharing both internally and externally, where appropriate.

Meet performance standards and provide regular reports to the Team Manager about performance in this area of work.

Work jointly with professionals to build positive working relationships to ensure effective joint working.

Take a proactive role in service developments, supporting the team manager to drive forward service provision at higher levels.

Continuing professional development, including attendance at vision networks.

Proactively develop and build positive relationships with relevant services. To consult with health, employment, education and other organisations.

Design and implement complex rehabilitation programs for users and carers to promote independence and reduce risk including training and provision of equipment.

Continuous Professional Development to update knowledge on equipment, services etc. lifelong learning.

Be aware of specialist equipment that may be beneficial to a client with a particular set of needs.

Job description

Job responsibilities

Job Purpose:

To ensure the team provides a full range of rehabilitation skills on sight substitution and sight enhancement following a needs led specialist assessment to promote independence and reduce risk so that people with a sight impairment can remain in their own homes.

As a qualified and experienced ROVI, you will complete statutory and / or complex / specialist assessments for blind and partially sighted people and manage a complex and varied caseload in addition to Lead responsibilities.

You will make decisions on the setting of working standards and procedures for the service area which will have an impact across the organisation. You will contribute to developing council strategy within the area of sight loss.

You will identify, recommend, and support the development and delivery of improvements in processes and procedures.

Specific duties and responsibilities include:

Undertake regular and effective supervision and appraisal of the ROVIs in the team in accordance with the supervision and appraisal policy.

Oversee the day to day running of this service area.

Deputise responsibilities across the whole team in absence of Team Manager.

Monitor the quality and quantity of the work of the ROVIs in the team, and others as required.

Assess eligibility for registrations where appropriate.

Provide advice, guidance and support to colleagues to ensure customer and team outcomes are met.

Provide expert advice and support around complex issues policy, guidance, direction - this will include managing complaints from customers, carers, elected members and partners which may result in a recommendation on the way the service could be delivered differently to Team Manager / Head of Service.

Convene and chair multiagency meetings in relation to customers with complex needs or contentious situations.

Be responsible for professional advice, assessments or referrals, ensuring interventions are timely and cost effective.

Oversee the incoming work and the waiting list, allocating work and escalating risk to the Team Manager in relation to this.

Oversee the CVI registration process.

Plan / co-ordinate / deliver training activities which support knowledge sharing both internally and externally, where appropriate.

Meet performance standards and provide regular reports to the Team Manager about performance in this area of work.

Work jointly with professionals to build positive working relationships to ensure effective joint working.

Take a proactive role in service developments, supporting the team manager to drive forward service provision at higher levels.

Continuing professional development, including attendance at vision networks.

Proactively develop and build positive relationships with relevant services. To consult with health, employment, education and other organisations.

Design and implement complex rehabilitation programs for users and carers to promote independence and reduce risk including training and provision of equipment.

Continuous Professional Development to update knowledge on equipment, services etc. lifelong learning.

Be aware of specialist equipment that may be beneficial to a client with a particular set of needs.

Person Specification

Experience

Essential

  • A minimum of 4 years of working with this customer group.
  • Recognition of the rights of disabled people to be part of and socially valued members of society.
  • Expert understanding of relevant legislation relating to this customer group Valuing People and the Care Act 2014.
  • Proven ability to carry out low vision assessments including complex clients.
  • Excellent knowledge of specialist equipment.
  • Training in daily living skills/training in complex daily living skills.
  • To be able to train people with varying eye conditions - outdoor mobility, orientation, mental mapping and cane skills.
  • Ability to build productive professional relationships.
  • Excellent communications skills and ability to use a variety of communication methods, including but not limited to media braille, tape, big print, moon, clear speech.
  • Familiar with care management.
  • Knowledge and understanding of Deaf blind manual.
  • Ability to manage own time effectively.
  • Ability to work independently.
  • Specialist knowledge of eye conditions.
  • Keyboard skills.
  • Listening/empathising skills that are tailored to the individual and their situation.

Desirable

  • Experience of Liquid Logic.
  • Experience of supervision of staff.
  • Experience of managing and reporting on data to review and improve performance.
  • IT skills (especially Word, Outlook).

Qualifications

Essential

  • Diploma in Rehabilitation Studies in Visual Impairment (required for mobility training) or equivalent.

Desirable

  • Certificates in deaf / blindness
  • Diploma/degree Deaf Studies
Person Specification

Experience

Essential

  • A minimum of 4 years of working with this customer group.
  • Recognition of the rights of disabled people to be part of and socially valued members of society.
  • Expert understanding of relevant legislation relating to this customer group Valuing People and the Care Act 2014.
  • Proven ability to carry out low vision assessments including complex clients.
  • Excellent knowledge of specialist equipment.
  • Training in daily living skills/training in complex daily living skills.
  • To be able to train people with varying eye conditions - outdoor mobility, orientation, mental mapping and cane skills.
  • Ability to build productive professional relationships.
  • Excellent communications skills and ability to use a variety of communication methods, including but not limited to media braille, tape, big print, moon, clear speech.
  • Familiar with care management.
  • Knowledge and understanding of Deaf blind manual.
  • Ability to manage own time effectively.
  • Ability to work independently.
  • Specialist knowledge of eye conditions.
  • Keyboard skills.
  • Listening/empathising skills that are tailored to the individual and their situation.

Desirable

  • Experience of Liquid Logic.
  • Experience of supervision of staff.
  • Experience of managing and reporting on data to review and improve performance.
  • IT skills (especially Word, Outlook).

Qualifications

Essential

  • Diploma in Rehabilitation Studies in Visual Impairment (required for mobility training) or equivalent.

Desirable

  • Certificates in deaf / blindness
  • Diploma/degree Deaf Studies

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wiltshire Council

Address

County Hall

Bythesea Rd

Trowbridge

Wiltshire

BA14 8JN


Employer's website

http://www.wiltshire.gov.uk/ (Opens in a new tab)

Employer details

Employer name

Wiltshire Council

Address

County Hall

Bythesea Rd

Trowbridge

Wiltshire

BA14 8JN


Employer's website

http://www.wiltshire.gov.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Hearing & Vision Team Manager

David Melling

david.melling@wiltshire.gov.uk

01249706301

Details

Date posted

24 September 2025

Pay scheme

Other

Salary

£42,839 to £45,091 a year

Contract

Permanent

Working pattern

Full-time

Reference number

F0041-5738

Job locations

County Hall

Bythesea Rd

Trowbridge

Wiltshire

BA14 8JN


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