Job summary
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https://fa-euxi-saasfaukgovprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/5435/?utm_medium=jobshare/details?sType=NHS#/reference/5435
Salary:£31,537 - £33,699
Hours per week:37 hours
Interview date:Wednesday 10 September 2025
Main duties of the job
Education and Skills Supported Employment
We have an exciting opportunity in the Salisbury area for a full-time Employment Coordinator / Job Coach to join our Wiltshire Employment Support Team (WEST).
WEST empower individuals to find meaningful employment and economic participation while reducing dependence on support services. We're dedicated to promoting diversity in the workforce by collaborating closely with local employers. The team are a part of the wider Employment and Community Skills Team, who have an established pathway to work for young people with SEND.
As an Employment Coordinator, you'll be at the forefront of transforming lives. Working in a highly motivated team, you'll guide individuals with SEND to secure and maintain paid employment, while also providing vital support to their families and networks. Your responsibilities will include; undertaking travel training to enable customers to independently travel to their place of work and providing appropriate job coaching support to customers who have achieved paid employment. You will explore the world of work for people with disabilities, while working with employers in Wiltshire to negotiate paid employment opportunities.
About us
Why us?
Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Thats why we focus on getting the things that matter to our people right.
The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework.
Job description
Job responsibilities
Specific duties and responsibilities include:
- Manage and be responsible for a caseload of up to 35 customers.
- Providing support into employment and on the job support to ensure job retention for young people and adults with SEN and disabilities that include, Physical impairment, Sensory impairment, Neurological, learning disabilities and autistic spectrum condition.
- Support each customer by working with them and keeping all relevant monitoring records up to date. Maintain the customers confidentiality.
- With customers, or on behalf of where appropriate, identify employment/work opportunities in their preferred field of work with local employers within their community.
- Work with each customer to produce a vocational profile, identifying skills, experience, current needs and relevant support networks, leading to an action plan which identifies development opportunities that lead to employment.
- Pro-actively establish contact with employers to actively promote the service and the employment of customers.
- Work with employers to meet the needs of their business in recruitment and to provide a service that supports all parties. Including identifying tasks that may or may not be part of the job, agreeing a way forward with the employer to facilitate employment.
- Conduct preparing for Employment sessions in special schools across Wiltshire to support young people (post 16) in transitions in receiving appropriate knowledge and information with employment options preparing them in their future decision making upon leaving education.
- Additional time is needed to prepare each session and evaluate each students learning.
- Keep effective digital (paperless) records in line with the procedures and data protection.
- Imputing data onto CareFirst relating to each customer on caseload.
- Facilitate the planning and delivery of travel training with customers to get to and from the workplace and will include; bus, train, walking, cycling or other preferred modes of transport.
- Actively monitor and evaluate the progress of customers working with them to develop their path towards employment or progression within their current job. Meet with customers and their support network, to identify and agree an action plans to facilitate progress, reviewing as appropriate, and ensure advice on benefit issues is sought, signposting to other services relevant to the agreed team plan and targets.
- Identify tasks that could cause difficulties for the customer and initiate plans to aid the learning process.
- Maintain effective and efficient administrative procedures and ensure all associated paperwork and systems are completed as required, including tracking of Our Health Our Care Our Say outcomes and the gathering of evidence where necessary.
- Ensure compliance with all relevant legislation and best practise including recording and using all data in line with Wiltshire Council and DWP Information Security requirements and the Data Protect Act 1998.
- Deal with unforeseen issues affecting the customers employment at their place of work ensuring a successful resolution for both parties. Seeking advice and guidance from other support services.
- Working within 0yrs to stability, post holders will be responsible for attending internal and external events/workshops, conferences, stakeholder events and meetings. Frequency will be as directed, but likely to be no more than monthly. This will involve representing Wiltshire Council, note taking and reporting information back to the teams senior officers.
- Contact/meetings such as Team Around the Child (TAC), My Plan, Transitions, and reviews will be the responsibility of the post holders. These meetings will include assessing referral/customer, evaluating appropriateness for service, signposting if necessary, advising, fact finding, and negotiating, obtaining information, developing plans, motivating choice, control and realistic opportunity and supporting next steps identified.
- Ensure that the most cost effective methods of working underpin all practises.
- Produce required reports by using systems and methods in place as outlined in the teams supporting procedures guidance.
- The post holder to take part in staff development programmes; assuming responsibility for continuous professional development.
- To work flexibly and in line with the Wiltshire Council Flexible Working policy and procedures.
- To participate in supervision and Appraisal sessions with an agreed senior colleague.
- Undertake other duties appropriate to the grade and nature of the post.
Job description
Job responsibilities
Specific duties and responsibilities include:
- Manage and be responsible for a caseload of up to 35 customers.
- Providing support into employment and on the job support to ensure job retention for young people and adults with SEN and disabilities that include, Physical impairment, Sensory impairment, Neurological, learning disabilities and autistic spectrum condition.
- Support each customer by working with them and keeping all relevant monitoring records up to date. Maintain the customers confidentiality.
- With customers, or on behalf of where appropriate, identify employment/work opportunities in their preferred field of work with local employers within their community.
- Work with each customer to produce a vocational profile, identifying skills, experience, current needs and relevant support networks, leading to an action plan which identifies development opportunities that lead to employment.
- Pro-actively establish contact with employers to actively promote the service and the employment of customers.
- Work with employers to meet the needs of their business in recruitment and to provide a service that supports all parties. Including identifying tasks that may or may not be part of the job, agreeing a way forward with the employer to facilitate employment.
- Conduct preparing for Employment sessions in special schools across Wiltshire to support young people (post 16) in transitions in receiving appropriate knowledge and information with employment options preparing them in their future decision making upon leaving education.
- Additional time is needed to prepare each session and evaluate each students learning.
- Keep effective digital (paperless) records in line with the procedures and data protection.
- Imputing data onto CareFirst relating to each customer on caseload.
- Facilitate the planning and delivery of travel training with customers to get to and from the workplace and will include; bus, train, walking, cycling or other preferred modes of transport.
- Actively monitor and evaluate the progress of customers working with them to develop their path towards employment or progression within their current job. Meet with customers and their support network, to identify and agree an action plans to facilitate progress, reviewing as appropriate, and ensure advice on benefit issues is sought, signposting to other services relevant to the agreed team plan and targets.
- Identify tasks that could cause difficulties for the customer and initiate plans to aid the learning process.
- Maintain effective and efficient administrative procedures and ensure all associated paperwork and systems are completed as required, including tracking of Our Health Our Care Our Say outcomes and the gathering of evidence where necessary.
- Ensure compliance with all relevant legislation and best practise including recording and using all data in line with Wiltshire Council and DWP Information Security requirements and the Data Protect Act 1998.
- Deal with unforeseen issues affecting the customers employment at their place of work ensuring a successful resolution for both parties. Seeking advice and guidance from other support services.
- Working within 0yrs to stability, post holders will be responsible for attending internal and external events/workshops, conferences, stakeholder events and meetings. Frequency will be as directed, but likely to be no more than monthly. This will involve representing Wiltshire Council, note taking and reporting information back to the teams senior officers.
- Contact/meetings such as Team Around the Child (TAC), My Plan, Transitions, and reviews will be the responsibility of the post holders. These meetings will include assessing referral/customer, evaluating appropriateness for service, signposting if necessary, advising, fact finding, and negotiating, obtaining information, developing plans, motivating choice, control and realistic opportunity and supporting next steps identified.
- Ensure that the most cost effective methods of working underpin all practises.
- Produce required reports by using systems and methods in place as outlined in the teams supporting procedures guidance.
- The post holder to take part in staff development programmes; assuming responsibility for continuous professional development.
- To work flexibly and in line with the Wiltshire Council Flexible Working policy and procedures.
- To participate in supervision and Appraisal sessions with an agreed senior colleague.
- Undertake other duties appropriate to the grade and nature of the post.
Person Specification
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Person Specification
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
