Wiltshire Council

SEND Transport Entitlement Officer

The closing date is 24 August 2025

Job summary

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https://fa-euxi-saasfaukgovprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/5360/?utm_medium=jobshare/details?sType=NHSJobs#/reference/5360

Salary:£31,537 - £33,699

Hours per week:37 hours

Interview date:Monday 8 September 2025

Main duties of the job

SEND And Inclusion Engaging with Children, Young People, and Families

Were looking for someone who shares our passion for making a real difference in the lives of children and young people with special educational needs and/or disabilities (SEND).

As a Transport Entitlement Officer, youll play a key role in ensuring that travel arrangements are safe, suitable, and cost-effective for those who need them most.

Youll be part of a team that puts children and families at the heart of everything we do. Your role will involve making day-to-day decisions about transport provision, working closely with schools, parents, and colleagues to ensure the right support is in place. Youll also help shape and deliver innovative solutions, such as Independent Travel Training, that promote independence and long-term benefits.

This is a role for someone who is confident working with complex information, understands SEND policy and law, and can communicate clearly and compassionately. Youll need to be organised, proactive, and ready to respond to changing needs, always keeping the child or young persons best interests in mind.

About us

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Thats why we focus on getting the things that matter to our people right.

The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework.

Details

Date posted

12 August 2025

Pay scheme

Other

Salary

£31,537 to £33,699 a year

Contract

Permanent

Working pattern

Full-time

Reference number

F0041-5360

Job locations

County Hall

Bythesea Rd

Trowbridge

Wiltshire

BA14 8JN


Job description

Job responsibilities

The Transport Entitlement Officer will work across SEN boundaries to ensure that childrens travel is provided in the most effective and cost efficient manner.

Specific duties and responsibilities include

  • To provide guidance on entitlement and interpret changes to law on all aspects of the SEND transport policy to colleagues within the authority, parents, headteachers and other stakeholders.
  • To manage the entitlement and make day to day decisions about SEND transport provision for all pupils with SENDs. This includes the management of the post 16transport scheme and implementing and overseeing the procedures for the collection of income.
  • To work closely with the Principal Officer, SEND Transport in PTU to provide transport services in the most cost effective manner in order to contribute to ongoing corporate savings.
  • To make day to day operational decisions about any necessary changes to arrangements to respond to incidents and to health and safety issues and to monitor the effects on the budget.
  • To undertake risk assessments for all new young people requiring transport to make decisions about allocation of individual passenger assistants (escorts) for pupils with SENs and to review the arrangements as necessary. This includes the implementation of individual health care plans to ensure that pupils with complex medical needs as transported as safely as possible.
  • To provide accurate information regarding individual children and young peoples needs to ensure that the most appropriate transport is provided and to liaise with schools & parents about this, as appropriate. This includes making decisions about the type of transport appropriate for the needs of the pupil.
  • To co-ordinate and monitor the Independent Travel Training Schemes in place in order to increase the numbers of young people accessing mainstream transport services and to secure long term savings to the budget.
  • To carry out all tasks and responsibilities in accordance with legal requirements across education, including identifying if a vulnerable child or young person may be at risk.
  • To contribute to the development of the SEND service, to respond to operational needs by initiating, developing and implementing innovative solutions.

Job description

Job responsibilities

The Transport Entitlement Officer will work across SEN boundaries to ensure that childrens travel is provided in the most effective and cost efficient manner.

Specific duties and responsibilities include

  • To provide guidance on entitlement and interpret changes to law on all aspects of the SEND transport policy to colleagues within the authority, parents, headteachers and other stakeholders.
  • To manage the entitlement and make day to day decisions about SEND transport provision for all pupils with SENDs. This includes the management of the post 16transport scheme and implementing and overseeing the procedures for the collection of income.
  • To work closely with the Principal Officer, SEND Transport in PTU to provide transport services in the most cost effective manner in order to contribute to ongoing corporate savings.
  • To make day to day operational decisions about any necessary changes to arrangements to respond to incidents and to health and safety issues and to monitor the effects on the budget.
  • To undertake risk assessments for all new young people requiring transport to make decisions about allocation of individual passenger assistants (escorts) for pupils with SENs and to review the arrangements as necessary. This includes the implementation of individual health care plans to ensure that pupils with complex medical needs as transported as safely as possible.
  • To provide accurate information regarding individual children and young peoples needs to ensure that the most appropriate transport is provided and to liaise with schools & parents about this, as appropriate. This includes making decisions about the type of transport appropriate for the needs of the pupil.
  • To co-ordinate and monitor the Independent Travel Training Schemes in place in order to increase the numbers of young people accessing mainstream transport services and to secure long term savings to the budget.
  • To carry out all tasks and responsibilities in accordance with legal requirements across education, including identifying if a vulnerable child or young person may be at risk.
  • To contribute to the development of the SEND service, to respond to operational needs by initiating, developing and implementing innovative solutions.

Person Specification

Qualifications

Essential

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Desirable

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Experience

Essential

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Desirable

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Person Specification

Qualifications

Essential

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Desirable

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Experience

Essential

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Desirable

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Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wiltshire Council

Address

County Hall

Bythesea Rd

Trowbridge

Wiltshire

BA14 8JN


Employer's website

http://www.wiltshire.gov.uk/ (Opens in a new tab)

Employer details

Employer name

Wiltshire Council

Address

County Hall

Bythesea Rd

Trowbridge

Wiltshire

BA14 8JN


Employer's website

http://www.wiltshire.gov.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Details

Date posted

12 August 2025

Pay scheme

Other

Salary

£31,537 to £33,699 a year

Contract

Permanent

Working pattern

Full-time

Reference number

F0041-5360

Job locations

County Hall

Bythesea Rd

Trowbridge

Wiltshire

BA14 8JN


Supporting documents

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