Wiltshire Council

Birth Links Support Worker

The closing date is 25 July 2025

Job summary

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Salary: £14,081 - £15,030 per annum plus 8% market supplement until 31st March 2026 and pay award pending.

Closing date: Friday 25th July 2025

Contract type: Permanent

Hours: Part time 18.5 hours per week

Interview date: Wednesday 6th August 2025

Location: Flexible. An office base in one of the offices within the Adoption West region (Bristol, Gloucester or Trowbridge) and working from home.

Main duties of the job

Birth Links is the team within Adoption West, which provides independent 1:1 support and group work to birth relatives and adopted adults. The tasks the Support Worker will undertake include providing emotional support to birth relatives, giving and clarifying information about the adoption process, supporting birth parents to write a later life letter for their child, supporting birth parents to meet with the adopters of their child, liaising with children's social workers and with letterbox support workers regarding contact plans, running birth parent groups and signposting to a range of other services.

About us

Adoption West is a Regional Adoption Agency and registered Voluntary Adoption Agency commissioned by Bath & North East Somerset, Bristol, Gloucestershire, North Somerset, South Gloucestershire and Wiltshire Councils. Adoption West provides a range of adoption services including:

  • The recruitment and assessment of prospective adopters
  • Family finding services for children requiring permanency via adoption
  • Post adoption support services
  • Services to birth family and adopted adults

This is an exciting time to join Adoption West as we build on the solid foundations already in place and our Good rating from Ofsted.

We have a vacancy for a part time Support Worker in the Birth Links team and although the team covers the whole Adoption West region, this post will have a caseload of service users who live in the Gloucestershire area.

Details

Date posted

03 July 2025

Pay scheme

Other

Salary

£14,081 to £15,030 a year plus 8% market supplement until 31st March 2026 pay award pending

Contract

Permanent

Working pattern

Part-time

Reference number

F0041-5235

Job locations

Second Floor

The Link

Gloucester

GL1 2TP


Job description

Job responsibilities

  • You will need:
  • A levels / National Diploma or equivalent experience/skills.
  • Ability to prioritise tasks and work on own initiative against deadlines.
  • Excellent written and verbal communication skills.
  • Proven negotiation skills especially when working with customers who may be upset and stressed.
  • Self-sufficient in planning and organising own work, including recording, storing and retrieving required data and information.
  • An awareness of Government initiatives in relation to Adoption best practice and procedures.
  • To be an active team player by contributing to the development of the service, ensuring the customer is always at the centre of such developments.
  • Good I.T. skills.
  • Fluent in English.
  • A driving licence and use of a vehicle as travelling around the region is required.

Job description

Job responsibilities

  • You will need:
  • A levels / National Diploma or equivalent experience/skills.
  • Ability to prioritise tasks and work on own initiative against deadlines.
  • Excellent written and verbal communication skills.
  • Proven negotiation skills especially when working with customers who may be upset and stressed.
  • Self-sufficient in planning and organising own work, including recording, storing and retrieving required data and information.
  • An awareness of Government initiatives in relation to Adoption best practice and procedures.
  • To be an active team player by contributing to the development of the service, ensuring the customer is always at the centre of such developments.
  • Good I.T. skills.
  • Fluent in English.
  • A driving licence and use of a vehicle as travelling around the region is required.

Person Specification

Qualifications

Essential

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Desirable

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Experience

Essential

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Person Specification

Qualifications

Essential

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Desirable

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Essential

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Desirable

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Experience

Essential

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Desirable

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Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wiltshire Council

Address

Second Floor

The Link

Gloucester

GL1 2TP


Employer's website

http://www.wiltshire.gov.uk/ (Opens in a new tab)

Employer details

Employer name

Wiltshire Council

Address

Second Floor

The Link

Gloucester

GL1 2TP


Employer's website

http://www.wiltshire.gov.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Traded Service Coordinator

Jo Salter

joanna.salter@wiltshire.gov.uk

Details

Date posted

03 July 2025

Pay scheme

Other

Salary

£14,081 to £15,030 a year plus 8% market supplement until 31st March 2026 pay award pending

Contract

Permanent

Working pattern

Part-time

Reference number

F0041-5235

Job locations

Second Floor

The Link

Gloucester

GL1 2TP


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