Job summary
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We are excited to offer a rewarding opportunity to join our Targeted Education Service as a Senior Family SEND Support Advisor!
Main duties of the job
The team works closely with families who are considering an Education, Health and Care Plan (EHCP), building strong relationships to understand their needs and identify the support available before the statutory process is complete. Advisors collaborate with professionals across the Wiltshire SEND system to develop clear, coordinated support plans and ensure they are delivered effectively.
As a Senior Advisor, you will take on a leadership role, supervising a cohort of Family SEND Support Advisors in line with our supervision practice framework. You will oversee an efficient and responsive triage process, working alongside other professionals to ensure that all applications are reviewed, prioritised, and allocated within one week of receipt. You will also play a key role in supporting social care colleagues by providing appropriate advice and guidancehelping to ensure that families receive the right support at the right time.
We are looking for someone with an NVQ Level 5 qualification or equivalent significant experience in a relevant field. You should have experience managing a small team and promoting a results-driven, supportive culture. A strong ability to build rapport with families and professionals is essential, along with a sound understanding of SEND and safeguarding and child protection procedures. Your experience in working directly with families and navigating complex systems will be key to your success in this role.
About us
Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Thats why we focus on getting the things that matter to our people right.
Job description
Job responsibilities
please see the role description
Developing management skills through effectively supervising a cohort of case-holding Family
SEND Support Advisor within the agreed supervision practice framework including sharing
knowledge, skills and expertise with them to enhance their professional development, identifying
and filling training and development needs and assuring the quality of practice.
Job description
Job responsibilities
please see the role description
Developing management skills through effectively supervising a cohort of case-holding Family
SEND Support Advisor within the agreed supervision practice framework including sharing
knowledge, skills and expertise with them to enhance their professional development, identifying
and filling training and development needs and assuring the quality of practice.
Person Specification
Qualifications
Essential
- Degree or equivalent experience/skills.
- ITQ 2 or equivalent skill and ability demonstrating significant experience in IT systems.
- Professional qualification in area of specialism.
- Licence / certificate / qualification required for the role.
Experience
Essential
- NVQ Level 5 or equivalent significant experience in a relevant field e.g.., Health, social care,
- early years, adult education, education, working with parents.
- Proven ability to build a rapport with clients and families in order to ascertain required
- information and engage in effective working relationships.
- Proven commitment to improving outcomes for children and families e.g. previous work or
- CPD undertaken.
- Experience managing a small team and creating a results driven culture.
- Demonstrable skills in a solution focused approach to problem solving.
- Understanding of child protection policies and procedures and the importance of safeguarding
- children, young people and vulnerable adults.
- Be knowledgeable and skilled in identifying the early signs of abuse and neglect and following
- agreed local protocols for ensuring children and young people are protected from harm/risk of
- harm (e.g., report a child at risk of significant neglect to social care).
- Direct experience of working with families.
- Practical knowledge and experience of working with vulnerable families and being
- aware of any issues a practitioner may face while working with vulnerable families.
- Experience of setting appropriate professional boundaries with families.
- Experience of engaging parents in community activities.
- Knowledge and direct experience of developing and maintaining effective relationships
- with parents; practical experience of working with parents one-to-one and experience
- of providing support to families in their own home; confidence and ability to work alone
- and prepared to work with families in their own homes.
- Experience of facilitating group work for parents.
- Knowledge of child development and its influence on parent/child relationship in every
- stage of childs development.
- Ability to engage and motivate resistant and hard to reach families.
- Direct experience of working in partnership with schools.
- Proven willingness to work flexibly in responding to the needs of families as they emerge.
- Able to communicate effectively and concisely and with a range of different individuals and
- groups and using various mediums (verbal, written, online etc.).
- Ability to effectively plan and prioritise workload associated with case work.
- Experience in supporting families to make positive choices.
- Able to keep excellent records of work,
- Able to use IT systems,
- Committed to anti-oppressive and anti-discriminatory practice.
- Fluent in English.
Desirable
- Experience of working with vulnerable children.
- Experience of working with families with complex needs who typically find it difficult to engage
- with services.
- Demonstrable experience of sharing information to improve outcomes.
- Knowledge of the role of social worker and related professionals.
- Experience of using the Early Support Assessment (ESA) or an equivalent holistic early help
- assessment to improve outcomes for children.
- Knowledge of additional support services available for families and experience of signposting
- or referring families to these services
- Bilingual
Person Specification
Qualifications
Essential
- Degree or equivalent experience/skills.
- ITQ 2 or equivalent skill and ability demonstrating significant experience in IT systems.
- Professional qualification in area of specialism.
- Licence / certificate / qualification required for the role.
Experience
Essential
- NVQ Level 5 or equivalent significant experience in a relevant field e.g.., Health, social care,
- early years, adult education, education, working with parents.
- Proven ability to build a rapport with clients and families in order to ascertain required
- information and engage in effective working relationships.
- Proven commitment to improving outcomes for children and families e.g. previous work or
- CPD undertaken.
- Experience managing a small team and creating a results driven culture.
- Demonstrable skills in a solution focused approach to problem solving.
- Understanding of child protection policies and procedures and the importance of safeguarding
- children, young people and vulnerable adults.
- Be knowledgeable and skilled in identifying the early signs of abuse and neglect and following
- agreed local protocols for ensuring children and young people are protected from harm/risk of
- harm (e.g., report a child at risk of significant neglect to social care).
- Direct experience of working with families.
- Practical knowledge and experience of working with vulnerable families and being
- aware of any issues a practitioner may face while working with vulnerable families.
- Experience of setting appropriate professional boundaries with families.
- Experience of engaging parents in community activities.
- Knowledge and direct experience of developing and maintaining effective relationships
- with parents; practical experience of working with parents one-to-one and experience
- of providing support to families in their own home; confidence and ability to work alone
- and prepared to work with families in their own homes.
- Experience of facilitating group work for parents.
- Knowledge of child development and its influence on parent/child relationship in every
- stage of childs development.
- Ability to engage and motivate resistant and hard to reach families.
- Direct experience of working in partnership with schools.
- Proven willingness to work flexibly in responding to the needs of families as they emerge.
- Able to communicate effectively and concisely and with a range of different individuals and
- groups and using various mediums (verbal, written, online etc.).
- Ability to effectively plan and prioritise workload associated with case work.
- Experience in supporting families to make positive choices.
- Able to keep excellent records of work,
- Able to use IT systems,
- Committed to anti-oppressive and anti-discriminatory practice.
- Fluent in English.
Desirable
- Experience of working with vulnerable children.
- Experience of working with families with complex needs who typically find it difficult to engage
- with services.
- Demonstrable experience of sharing information to improve outcomes.
- Knowledge of the role of social worker and related professionals.
- Experience of using the Early Support Assessment (ESA) or an equivalent holistic early help
- assessment to improve outcomes for children.
- Knowledge of additional support services available for families and experience of signposting
- or referring families to these services
- Bilingual
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
