Wiltshire Council

Communications Stakeholder Engagement Senior Analyst

The closing date is 22 July 2025

Job summary

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https://fa-euxi-saasfaukgovprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/5043/?utm_medium=jobshare/details?sType=NHSJobs#/reference/5043

Salary:£36,124 - £37,938 per annum

Hours per week:37 hours

Rolling advert:We're continuously reviewing and interviewing applicants weekly for this job posting. We will stop accepting applications when sufficient applications have been received.

Main duties of the job

Our Award-winning Communications team at Wiltshire Pension Fund are on the lookout for a Communications Stakeholder Engagement Senior Analyst!

The Communications team use their technical skills to propose, design and implement highly effective, new and innovative ways of engaging with the Funds 80,000+ members and 180+ employer organisations. This work helps deliver better outcomes for the Funds membership and employer base, raising the Funds profile within the pensions industry, and helps to deliver service improvements.

As a Stakeholder Engagement Senior Analyst, you will play a crucial role in supporting the Communications and Stakeholder Engagement Lead in delivery of the Funds communications and customer engagement strategy. This role has a specific focus on customer service, event management, managing the Funds website, and online data streams such as Google Analytics. It involves data analysis to monitor engagement, providing recommendations to management to improve communications, enhance customer experience, and drive greater engagement.

Our ideal candidate is someone who can effectively balance multiple priorities while delivering high-quality work who is educated to a degree level or holds the equivalent level of experience in communications.

If you are a pro-active, solution focused communications professional with a passion for delivering highly effective, engaging communications and events, we invite you to apply for this exciting opportunity!

About us

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Thats why we focus on getting the things that matter to our people right.

Details

Date posted

01 July 2025

Pay scheme

Other

Salary

£36,124 to £37,938 a year

Contract

Permanent

Working pattern

Full-time

Reference number

F0041-5043

Job locations

County Hall

Bythesea Rd

Trowbridge

Wiltshire

BA14 8JN


Job description

Job responsibilities

The overall responsibilities of the service/function are

  • The Wiltshire Pension Fund is established under Local Government Pension Scheme Regulations. Its purpose is to meet all future pension liabilities of its scheme members, whilst at the same time seeking to minimise the contributions that need to be paid into the Fund by the employer bodies. The level of employer contributions is assessed every three years through an actuarial valuation of the Fund.
  • The Wiltshire Pension Fund administers pensions on behalf of over 180 different employer organisations, ranging from local authorities, FE colleges, academies, charities and third-party service providers. The Pension Team is responsible for the governance and administration of the Wiltshire Pension Fund as well as the Fire Uniform Pension schemes. The LGPS benefits being administered amount to liabilities, valued at the last triennial valuation of £2.7bn and these are funded by assets managed by the Fund of circ. £3bn. The Fund pays out benefits of around £100m each year and receives in contributions from employers of £125m.
  • The Fund must be administered in line with the appropriate statutory scheme and a variety of overarching legislation, including tax regulations. It also has to comply with various statutory guidance, in particular the Pension Regulators Code of Practice 13, which covers the governance requirements expected of all public sector pension schemes, including the LGPS. Importantly the Fund is required to report any breaches of the law to the Pension Regulator, whether they have occurred within the Fund or any of the schemes employers.
  • The correct administration is critical to ensure the Fund isnt fined by the Pension Regulator along with the associated reputational risk, but the management of the Funds assets and liabilities is attributable to its solvency and determines the level of contributions to be paid by employers organisations, a significant cost for them and for many smaller employers as this has a direct impact on their financial viability.
  • The Wiltshire Pension Fund ensures all pension benefits are paid correctly, on a timely basis and in line with the scheme regulations. It manages the relationships with the Funds 180+ scheme employers, overseeing the admission and cessation of these organisations.
  • It monitors and reviews the investment strategy of the Fund and brings forward proposals for improvement as appropriate to ensure the assets and costs of the Wiltshire Pension Fund are accounted for and reported correctly and legally. Investment manager services are procured on behalf of the Fund via the Brunel Pension Partnership, in which the Fund participates together with 9 other LGPS Funds.
  • It procures actuarial services and other third-party providers which value more than £7m and to ensure the continual development and enhancement of the pension administration service by improving performance and appropriate development of IT.

Job description

Job responsibilities

The overall responsibilities of the service/function are

  • The Wiltshire Pension Fund is established under Local Government Pension Scheme Regulations. Its purpose is to meet all future pension liabilities of its scheme members, whilst at the same time seeking to minimise the contributions that need to be paid into the Fund by the employer bodies. The level of employer contributions is assessed every three years through an actuarial valuation of the Fund.
  • The Wiltshire Pension Fund administers pensions on behalf of over 180 different employer organisations, ranging from local authorities, FE colleges, academies, charities and third-party service providers. The Pension Team is responsible for the governance and administration of the Wiltshire Pension Fund as well as the Fire Uniform Pension schemes. The LGPS benefits being administered amount to liabilities, valued at the last triennial valuation of £2.7bn and these are funded by assets managed by the Fund of circ. £3bn. The Fund pays out benefits of around £100m each year and receives in contributions from employers of £125m.
  • The Fund must be administered in line with the appropriate statutory scheme and a variety of overarching legislation, including tax regulations. It also has to comply with various statutory guidance, in particular the Pension Regulators Code of Practice 13, which covers the governance requirements expected of all public sector pension schemes, including the LGPS. Importantly the Fund is required to report any breaches of the law to the Pension Regulator, whether they have occurred within the Fund or any of the schemes employers.
  • The correct administration is critical to ensure the Fund isnt fined by the Pension Regulator along with the associated reputational risk, but the management of the Funds assets and liabilities is attributable to its solvency and determines the level of contributions to be paid by employers organisations, a significant cost for them and for many smaller employers as this has a direct impact on their financial viability.
  • The Wiltshire Pension Fund ensures all pension benefits are paid correctly, on a timely basis and in line with the scheme regulations. It manages the relationships with the Funds 180+ scheme employers, overseeing the admission and cessation of these organisations.
  • It monitors and reviews the investment strategy of the Fund and brings forward proposals for improvement as appropriate to ensure the assets and costs of the Wiltshire Pension Fund are accounted for and reported correctly and legally. Investment manager services are procured on behalf of the Fund via the Brunel Pension Partnership, in which the Fund participates together with 9 other LGPS Funds.
  • It procures actuarial services and other third-party providers which value more than £7m and to ensure the continual development and enhancement of the pension administration service by improving performance and appropriate development of IT.

Person Specification

Qualifications

Essential

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Desirable

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Experience

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Person Specification

Qualifications

Essential

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Desirable

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Experience

Essential

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Desirable

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Employer details

Employer name

Wiltshire Council

Address

County Hall

Bythesea Rd

Trowbridge

Wiltshire

BA14 8JN


Employer's website

http://www.wiltshire.gov.uk/ (Opens in a new tab)

Employer details

Employer name

Wiltshire Council

Address

County Hall

Bythesea Rd

Trowbridge

Wiltshire

BA14 8JN


Employer's website

http://www.wiltshire.gov.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Specialist

Hayleigh Freestone

hayleigh.freestone@wiltshire.gov.uk

Details

Date posted

01 July 2025

Pay scheme

Other

Salary

£36,124 to £37,938 a year

Contract

Permanent

Working pattern

Full-time

Reference number

F0041-5043

Job locations

County Hall

Bythesea Rd

Trowbridge

Wiltshire

BA14 8JN


Supporting documents

Privacy notice

Wiltshire Council 's privacy notice (opens in a new tab)