Job summary
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https://fa-euxi-saasfaukgovprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/4818/?utm_medium=jobshare/details?sType=NHSJobs#/reference/4818
Salary:£31,537 - £33,669
Hours per week:37 hours
Interview date:To be confirmed after shortlisting
Main duties of the job
Discharge and Flow Team - Empowering Independence
Reablement is a short-term and therapist-led service working with a remit to break free from ongoing services by promoting independence! We are a team equipped with providing information, needs analysis, equipment, adaptations and targeted support.
Since March 2020, we have teamed up with Health to transform hospital discharges in Wiltshire. The Wiltshire Locality Hub orchestrates discharges seven days a week from acute hospitals and facilities beyond county borders.
This is an interesting and varied role in our small flexible team who support each other to complete tasks.
As a Locality Coordinator, you'll be at the heart of our Wiltshire Locality Hub, coordinating hospital discharges working alongside the 3 main acutes with our NHS and health partners to achieve this. The service runs over seven days, and you will be expected to work as part of the weekend cover.
If you have a background in health or social care, or a similar field, especially if you've supported adults in their homes, we want to hear from you! It's essential to be well-versed in adult care legislation, safeguarding guidelines, and the ever-evolving landscape of Social Care Transformation.
About us
Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Thats why we focus on getting the things that matter to our people right.
The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework.
Job description
Job responsibilities
The Locality Coordinator is expected to work in line with the requirements described in the
Workforce Quality Assurance Framework. They will be part of a dedicated staff team working
efficiently and effectively in accordance with directorate policy, practice standards and procedures.
The Locality Hub works as part of the Reablement service, triage incoming work to the service and
determining an appropriate pathway taking account of capacity risk and flow. Liaising closely with
the Partners in Health, Hospitals and Reablement Managers to facilitate safe discharges from
hospital to Wiltshire. The hub is required to co coordinate and manage referrals, triaging and
aligning them to the correct team ensuring an efficient and effective reablement community service
in line with local, Council and national objectives. This will cover a population of approx. 160,000
with an active customer base of 1000-1500.
Specific duties and responsibilities
- Review of the customers presenting situation, consideration of risk and coordination of an
appropriate discharge plan
- Consideration of the inclusion of prevention services and identifying eligible needs and
outcomes
- Where applicable, work in partnership with the customer and other agencies in compiling an
appropriate support plan, collating information and working towards a discharge plan.
- To coordinate the process for discharging patients from hospital back to their own home
acting as a conduit in the discharge process providing links between our provider partners
and community
- Manage a caseload of customers within the Locality Hub, working closely with occupational
therapy colleagues to facilitate discharges. Prioritise work appropriately using effective time
management skills.
- Provide general coordination support for the business of the Locality team and the Reablement
service if required. Provide support for the collation of business performance data.
- Apply a person-centred approach to your work, adapt your approach to the individual needs
of the customer taking their circumstances, presentation, and environment into
consideration.
- Provide regular updates on progress to the occupational therapist case manager including
recommendations to adapt plans to meet further needs
- Develop an understanding of risk assessment and positive risk taking. Refer to occupational
therapist for guidance with complex issues
- Provide equipment via Medequip as required to facilitate discharge and to promote
confidence and independence.
- Work with colleagues and customers to utilize all available community and voluntary based
resources to minimise the need for longer term funded services from the local authority.
- Consider entire family context when completing assessments and refer to additional
organisations as required e.g., Carer Support Wiltshire.
- Using knowledge of Wiltshire Councils charging policy, advise customers on financial
eligibility for services and make referrals to the finance and benefits team or other agencies.
- Record all reablement contacts accurately, and in a timely way, onto the social care records
in accordance with work targets set by the Team Manager and Supervisor. Demonstrate
excellent IT skills. Adhere to Data Protection legislation and confidentiality.
- To be responsible for updating discharge information on the Adult Services excel system and
ensure accurate and responsible use of SystemOne in relation to referrals and discharges
- Facilitate integrated working with the Community Health Teams, acute hospitals, and GP
surgeries.
- Ensure effective, timely and appropriate communication with customers, colleagues,
managers, and any specialists who may be involved with the customer.
- Have an awareness of safeguarding in line with Wiltshire policy, including making referrals
and participating in safeguarding investigations.
- Analyse and appraise work and personal development through discussion and participation
in supervision. Adhere to performance targets set by the team and actively engage in annual
appraisal with line manager. Have a commitment to ongoing development.
- Understand and adhere to Complaints Procedures and advise people appropriately if they
wish to complain.
- Be an ambassador for the Council and the department at all times, always representing the
Council positively, professionally and appropriately at meetings with customers, external
partners and agencies.
Job description
Job responsibilities
The Locality Coordinator is expected to work in line with the requirements described in the
Workforce Quality Assurance Framework. They will be part of a dedicated staff team working
efficiently and effectively in accordance with directorate policy, practice standards and procedures.
The Locality Hub works as part of the Reablement service, triage incoming work to the service and
determining an appropriate pathway taking account of capacity risk and flow. Liaising closely with
the Partners in Health, Hospitals and Reablement Managers to facilitate safe discharges from
hospital to Wiltshire. The hub is required to co coordinate and manage referrals, triaging and
aligning them to the correct team ensuring an efficient and effective reablement community service
in line with local, Council and national objectives. This will cover a population of approx. 160,000
with an active customer base of 1000-1500.
Specific duties and responsibilities
- Review of the customers presenting situation, consideration of risk and coordination of an
appropriate discharge plan
- Consideration of the inclusion of prevention services and identifying eligible needs and
outcomes
- Where applicable, work in partnership with the customer and other agencies in compiling an
appropriate support plan, collating information and working towards a discharge plan.
- To coordinate the process for discharging patients from hospital back to their own home
acting as a conduit in the discharge process providing links between our provider partners
and community
- Manage a caseload of customers within the Locality Hub, working closely with occupational
therapy colleagues to facilitate discharges. Prioritise work appropriately using effective time
management skills.
- Provide general coordination support for the business of the Locality team and the Reablement
service if required. Provide support for the collation of business performance data.
- Apply a person-centred approach to your work, adapt your approach to the individual needs
of the customer taking their circumstances, presentation, and environment into
consideration.
- Provide regular updates on progress to the occupational therapist case manager including
recommendations to adapt plans to meet further needs
- Develop an understanding of risk assessment and positive risk taking. Refer to occupational
therapist for guidance with complex issues
- Provide equipment via Medequip as required to facilitate discharge and to promote
confidence and independence.
- Work with colleagues and customers to utilize all available community and voluntary based
resources to minimise the need for longer term funded services from the local authority.
- Consider entire family context when completing assessments and refer to additional
organisations as required e.g., Carer Support Wiltshire.
- Using knowledge of Wiltshire Councils charging policy, advise customers on financial
eligibility for services and make referrals to the finance and benefits team or other agencies.
- Record all reablement contacts accurately, and in a timely way, onto the social care records
in accordance with work targets set by the Team Manager and Supervisor. Demonstrate
excellent IT skills. Adhere to Data Protection legislation and confidentiality.
- To be responsible for updating discharge information on the Adult Services excel system and
ensure accurate and responsible use of SystemOne in relation to referrals and discharges
- Facilitate integrated working with the Community Health Teams, acute hospitals, and GP
surgeries.
- Ensure effective, timely and appropriate communication with customers, colleagues,
managers, and any specialists who may be involved with the customer.
- Have an awareness of safeguarding in line with Wiltshire policy, including making referrals
and participating in safeguarding investigations.
- Analyse and appraise work and personal development through discussion and participation
in supervision. Adhere to performance targets set by the team and actively engage in annual
appraisal with line manager. Have a commitment to ongoing development.
- Understand and adhere to Complaints Procedures and advise people appropriately if they
wish to complain.
- Be an ambassador for the Council and the department at all times, always representing the
Council positively, professionally and appropriately at meetings with customers, external
partners and agencies.
Person Specification
Experience
Essential
Desirable
Qualifications
Essential
Desirable
Person Specification
Experience
Essential
Desirable
Qualifications
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
