Wiltshire Council

Team Manager Adoption Support

The closing date is 22 September 2025

Job summary

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This is not a Wiltshire Council vacancy therefore please contact Adoption West for further information.

Salary:£26,206.50 - £27,247.50 per annum

Closing date: Monday 22nd September 2025 at Midday

Contract type: Permanent

Hours: Part time 18.5 hours per week, Job Share

Shortlisting date: Monday 22nd September - PM

Interview date: Wednesday 1st October 2025

Location: Flexible. An office base in one of the offices within the Adoption West region (Bristol, Gloucester or Trowbridge) and working from home. However, will be required to travel across the region on occasions i.e. face to face meetings/training.

Main duties of the job

We are currently recruiting a part time Team Manager to join our Adoption Support Service.

Adoption West is a Regional Adoption Agency and registered Voluntary Adoption Agency commissioned by Bath & North East Somerset, Bristol, Gloucestershire, North Somerset, South Gloucestershire and Wiltshire Councils. Adoption West provides a range of adoption services including:

  • The recruitment and assessment and early support of prospective adopters
  • Family finding services for children requiring permanency via adoption
  • Post adoption support services
  • Services to birth family and adopted adults

This is an exciting time to join Adoption West as we build on the solid foundations already in place and our Good rating from Ofsted. Our service functions operationally across the region, rather than locality based.

As the Team Manager you will lead a regional team responsible for supporting families post adoption order. This will include ongoing development of our support offer across the Adoption West region as well as supervision of deputy team managers and social workers. You will need to monitor service delivery and practice, as well as report on and measure performance against national standards.

You will report to the Service Manager and be supported by Deputy Team managers

About us

This role is exempt from the Rehabilitation of Offenders Act 1974 and will require an Enhanced DBS check before appointment can be confirmed.

Confidentiality: Employees are expected to maintain the required level of confidentiality at all times in relation to their work.

All candidates applying for Adoption West roles are assessed against the Behaviour Principals and Values (available below) during the interviewing process.

Details

Date posted

29 August 2025

Pay scheme

Other

Salary

£26,206.50 to £27,247.50 a year

Contract

Permanent

Working pattern

Part-time

Reference number

F0041-05571

Job locations

County Hall

Bythesea Rd

Trowbridge

Wiltshire

BA14 8JN


Second Floor

The Link

Gloucester

GL1 2TP


B Bond

PO Box 3399

Bristol

Bristol

BS1 9NE


Job description

Job responsibilities

Specific duties and responsibilities include:

  • Responsible for the quality assurance of the work of the team which includes regular file audits, signing off assessment reports, court reports and managing complaints.
  • Lead responsibility to ensure that all Adoption Standards are met.
  • Act as the main contact person for the adoption team in relation to complex adoption matters. Using expert knowledge and experience to provide information, guidance and be the final decision maker ensuring the best and most appropriate outcome for service users.
  • Manage the overall work of the Adoption Support teams, allocating cases and delegating agreed case responsibility and staff supervision to the Deputy Team Managers as appropriate.
  • Ensure formal supervision, consultation and annual appraisal are conducted for all reporting staff. Responsible for identifying and prioritising their training needs.
  • Management responsibility of all case work and other activities carried out by the staff in the team, e.g. assessments, ASF applications and therapy reviews, support groups, safeguarding referrals.
  • Take strategic and operational lead in developing the adoption support service and to support the service director in the production of the adoption service plan.
  • Keep up to date with national initiatives, legislative changes, practice developments and best practice in the adoption field and identify their implications and, working with all staff across services, implement the key changes that arise from these.
  • Contribute to design and delivery of training to adopters and professionals.
  • Ensure the effective management of the letterbox service providing indirect contact between adoptive parents, adoptive children and birth families.
  • Develop and promote direct contact arrangements across the region.
  • Identify gaps in adoption support services and proactively lead on service developments.
  • Lead and manage the implementation of new services and initiatives to continuously improve adoption support services ensuring best value for money.
  • Maintain up to date data on adoption support services and to provide regular management information reports to the Service Director to assist in Adoption Wests reporting responsibilities to the Adoption Leadership Board.
  • Secure the effective involvement of parents/carers, children and young people in the development and evaluation of adoption services.
  • Responsible for the budget management of and accountable for the adoption support teams staffing and operational budgets, including responsibility for managing within budget and exercising effective financial management, to include reduction in external spending. Robust management of resources by ensuring quality and value for money in service delivery.
  • Ensure that relevant management information is provided concerning the activity of the adoption support team as required. This includes performance indicators and targets required for local and national reports.
  • Advise and provide consultancy to childcare teams and professionals on adoption support issues.
  • Write reports for various stakeholders to keep them abreast of adoption support matters and to present those reports in person.
  • As part of an Adoption Leadership team to contribute to the management and review of any services commissioned by the organisation.
  • Ensure that complaints and allegations in adoptive placements are dealt with under Child Protection Procedures and to liaise directly with LADOs.
  • Lead and advise on matters of policy and ensure adoption policies and procedures are updated regularly to comply with regulations and cascaded to staff.
  • Possible deputising for other team managers or the service manager in times of absence, i.e., leave, sick leave and training.
  • Interpret national adoption regulations, policies and legislation and translate these into appropriate practice, policy and procedures.
  • Responsible for ensuring the highest standards and quality in all services provided for looked after adopted children in order to effectively improve their life chances and outcomes.

Job description

Job responsibilities

Specific duties and responsibilities include:

  • Responsible for the quality assurance of the work of the team which includes regular file audits, signing off assessment reports, court reports and managing complaints.
  • Lead responsibility to ensure that all Adoption Standards are met.
  • Act as the main contact person for the adoption team in relation to complex adoption matters. Using expert knowledge and experience to provide information, guidance and be the final decision maker ensuring the best and most appropriate outcome for service users.
  • Manage the overall work of the Adoption Support teams, allocating cases and delegating agreed case responsibility and staff supervision to the Deputy Team Managers as appropriate.
  • Ensure formal supervision, consultation and annual appraisal are conducted for all reporting staff. Responsible for identifying and prioritising their training needs.
  • Management responsibility of all case work and other activities carried out by the staff in the team, e.g. assessments, ASF applications and therapy reviews, support groups, safeguarding referrals.
  • Take strategic and operational lead in developing the adoption support service and to support the service director in the production of the adoption service plan.
  • Keep up to date with national initiatives, legislative changes, practice developments and best practice in the adoption field and identify their implications and, working with all staff across services, implement the key changes that arise from these.
  • Contribute to design and delivery of training to adopters and professionals.
  • Ensure the effective management of the letterbox service providing indirect contact between adoptive parents, adoptive children and birth families.
  • Develop and promote direct contact arrangements across the region.
  • Identify gaps in adoption support services and proactively lead on service developments.
  • Lead and manage the implementation of new services and initiatives to continuously improve adoption support services ensuring best value for money.
  • Maintain up to date data on adoption support services and to provide regular management information reports to the Service Director to assist in Adoption Wests reporting responsibilities to the Adoption Leadership Board.
  • Secure the effective involvement of parents/carers, children and young people in the development and evaluation of adoption services.
  • Responsible for the budget management of and accountable for the adoption support teams staffing and operational budgets, including responsibility for managing within budget and exercising effective financial management, to include reduction in external spending. Robust management of resources by ensuring quality and value for money in service delivery.
  • Ensure that relevant management information is provided concerning the activity of the adoption support team as required. This includes performance indicators and targets required for local and national reports.
  • Advise and provide consultancy to childcare teams and professionals on adoption support issues.
  • Write reports for various stakeholders to keep them abreast of adoption support matters and to present those reports in person.
  • As part of an Adoption Leadership team to contribute to the management and review of any services commissioned by the organisation.
  • Ensure that complaints and allegations in adoptive placements are dealt with under Child Protection Procedures and to liaise directly with LADOs.
  • Lead and advise on matters of policy and ensure adoption policies and procedures are updated regularly to comply with regulations and cascaded to staff.
  • Possible deputising for other team managers or the service manager in times of absence, i.e., leave, sick leave and training.
  • Interpret national adoption regulations, policies and legislation and translate these into appropriate practice, policy and procedures.
  • Responsible for ensuring the highest standards and quality in all services provided for looked after adopted children in order to effectively improve their life chances and outcomes.

Person Specification

Experience

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Person Specification

Experience

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Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wiltshire Council

Address

County Hall

Bythesea Rd

Trowbridge

Wiltshire

BA14 8JN


Employer's website

http://www.wiltshire.gov.uk/ (Opens in a new tab)

Employer details

Employer name

Wiltshire Council

Address

County Hall

Bythesea Rd

Trowbridge

Wiltshire

BA14 8JN


Employer's website

http://www.wiltshire.gov.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Trading Services Coordinator

JOANNA SALTER

joanna.salter@wiltshire.gov.uk

Details

Date posted

29 August 2025

Pay scheme

Other

Salary

£26,206.50 to £27,247.50 a year

Contract

Permanent

Working pattern

Part-time

Reference number

F0041-05571

Job locations

County Hall

Bythesea Rd

Trowbridge

Wiltshire

BA14 8JN


Second Floor

The Link

Gloucester

GL1 2TP


B Bond

PO Box 3399

Bristol

Bristol

BS1 9NE


Supporting documents

Privacy notice

Wiltshire Council 's privacy notice (opens in a new tab)