Job summary
*** WE ARE CURRENTLY UNABLE TO ACCEPT APPLICATIONS DIRECT ON NHS JOBS. IF YOU WISH TO BE CONSIDERED FOR THE ROLE PLEASE APPLY ON OUR WEBSITE OR COPY AND PASTE THE LINK BELOW IN TO YOUR BROWSER ***
https://fa-euxi-saasfaukgovprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/5567/?utm_medium=jobshare/details?sType=NHS#/reference/5567
Salary:£13.47 - £13.90 per hour, plus 10% unsocial hours for qualifying shifts
Hours per week: Trowbridge 22.5 hours per week, Salisbury 30 hours per week or Chippenham 30 hours per week(Please confirm on your application which area & hours you are applying for)
Rolling advert:We are continuously reviewing and interviewing applicants weekly for this job posting. We will stop accepting applications when sufficient applications have been received.
Main duties of the job
Urgent Care & Telecare Response Helping People Stay Safe, Supported and Independent
Are you looking for a rewarding role where you can make a real difference in peoples lives? Join our Urgent Care & Telecare Response Team as a Mobile Responder, supporting people across Wiltshire in staying in their homes and avoiding unnecessary hospital admissions.
In return, you will receive training and professional development opportunities, support from a dedicated team and the reward of knowing your work makes a difference every day.
As a Mobile Responder, you will respond to urgent situations and Telecare alerts, providing personal care, meal preparation and other support to help people in an emergency. We need someone who is empathetic, dependable, and comfortable working independently and as part of a team. You will work shifts, including evenings, weekends and bank holidays with additional payments for unsocial hours, and travel across Wiltshire to deliver timely and compassionate care.
We are looking for someone with a caring nature and a genuine understanding of the needs of elderly people or those with disabilities. No formal qualifications are required, but you must be willing to complete Care Certificate training if you haven't already done so. Good communication skills, both written and verbal, and the ability to manage your workload effectively are important for success in this role.
If you're ready for a meaningful job where every day matters, apply now. Join our supportive team.
About us
Why us?
Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That's why we focus on getting the things that matter to our people right.
The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework.
Job description
Job responsibilities
- Under the guidance and supervision of the Team Lead Mobile Responder (and from time to time
other members of the service management team).
- Your role will be to support the customers with personal care, food preparation, daily living activities
and access to local resources and facilities to prevent hospital admission. Your role will also be to
respond to alerts raised by Appello in a timely manner, supporting customers within their own
environment Specific duties and responsibilities include:
- Work with customers to support them to manage and maintain where possible their daily
living skills, including washing, dressing, meal preparation, and personal care.
- Safeguard the health, safety and wellbeing of customers as well as colleagues.
- Take part in staff development programmes, assuming responsibility for own professional
development i.e., undertake all mandatory training relevant to the service and part of the
training pathway for the role e.g., Care Certificate
- Assist customers with the use of mobility aids and assistive equipment where required.
- Assist customers with moving and positioning, adhering to health & safety requirements as
well as organisational policy and procedures.
- Contribute to daily communications, accurate record keeping, recording actions, interventions
and incidents in customers records.
- Participate in regular team meetings and customer review meetings.
- Ensure compliance with the Data Protection Act and maintain customer confidentiality and
security of information at all times.
- Communicate effectively with the immediate team and other health and social care
professionals as appropriate.
- Participate in own supervisions, appraisals and objective setting.
- Assist the team with general duties if required e.g., office filing, answering telephone calls etc.
- Work as part of the team, offering a flexible approach to staff rostering.
- Abide by the principles and practice set out in the staff handbook.
Specific requirements for this post:
- To work shifts to meet the needs of the service including early morning, evenings, weekends
and bank holidays. An unsocial hours payment for unsocial hours working will be paid where
appropriate.
- To undertake travel across the Wiltshire area to carry out customer urgent care visits and
telecare response.
Job description
Job responsibilities
- Under the guidance and supervision of the Team Lead Mobile Responder (and from time to time
other members of the service management team).
- Your role will be to support the customers with personal care, food preparation, daily living activities
and access to local resources and facilities to prevent hospital admission. Your role will also be to
respond to alerts raised by Appello in a timely manner, supporting customers within their own
environment Specific duties and responsibilities include:
- Work with customers to support them to manage and maintain where possible their daily
living skills, including washing, dressing, meal preparation, and personal care.
- Safeguard the health, safety and wellbeing of customers as well as colleagues.
- Take part in staff development programmes, assuming responsibility for own professional
development i.e., undertake all mandatory training relevant to the service and part of the
training pathway for the role e.g., Care Certificate
- Assist customers with the use of mobility aids and assistive equipment where required.
- Assist customers with moving and positioning, adhering to health & safety requirements as
well as organisational policy and procedures.
- Contribute to daily communications, accurate record keeping, recording actions, interventions
and incidents in customers records.
- Participate in regular team meetings and customer review meetings.
- Ensure compliance with the Data Protection Act and maintain customer confidentiality and
security of information at all times.
- Communicate effectively with the immediate team and other health and social care
professionals as appropriate.
- Participate in own supervisions, appraisals and objective setting.
- Assist the team with general duties if required e.g., office filing, answering telephone calls etc.
- Work as part of the team, offering a flexible approach to staff rostering.
- Abide by the principles and practice set out in the staff handbook.
Specific requirements for this post:
- To work shifts to meet the needs of the service including early morning, evenings, weekends
and bank holidays. An unsocial hours payment for unsocial hours working will be paid where
appropriate.
- To undertake travel across the Wiltshire area to carry out customer urgent care visits and
telecare response.
Person Specification
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Person Specification
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
