Wiltshire Council

Assistant Team Manager

The closing date is 10 September 2025

Job summary

*** WE ARE CURRENTLY UNABLE TO ACCEPT APPLICATIONS DIRECT ON NHS JOBS. IF YOU WISH TO BE CONSIDERED FOR THE ROLE PLEASE APPLY ON OUR WEBSITE OR COPY AND PASTE THE LINK BELOW IN TO YOUR BROWSER ***

https://fa-euxi-saasfaukgovprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/5504/?utm_medium=jobshare/details?sType=NHS#/reference/5504

Salary:£46,142 - £48,226 (plus 20% unsocial hours payment when working out of hours)

Hours per week:37 hours

Temporary/Fixed term:12 months

Interview date:Tuesday 23 September 2025

Main duties of the job

Integrated Front Door - Empowering Families, Protecting Futures

Ready to take your Social Work career to the next level? Join our team as an Assistant Team Manager in the renowned Integrated Front Door (IFD) team!

Rated 'Outstanding' by Ofsted, our team has been transforming out-of-hours support for children and young people since its launch in January 2020.

As the Assistant Team Manager, you will be the cornerstone for seamless service access, expertly guiding referrals to partner agencies, and providing immediate emergency responses during critical out-of-hours periods.

Here's your chance to be part of something new as we implement the early support hub and reshape the way we deliver services. Your role will be pivotal, supporting senior managers in crafting and embedding our innovative approach.

Flexibility is key, with a dynamic rolling shift pattern covering operational hours from 8 am to midnight, including weekends and holidays. And, of course, your dedication is recognised with unsocial hours payments in line with Council policies.

Ready to make a real difference? Bring your Social Work England registration, a recognised social worker qualification, and up-to-date knowledge of relevant legislation. Management/supervision qualifications (level 4) and a minimum of two years' relevant experience or training are essential.

Let's make a difference together! Apply now and become the driving force behind positive change!

About us

Why us?

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That's why we focus on getting the things that matter to our people right.

The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework.

Details

Date posted

20 August 2025

Pay scheme

Other

Salary

£46,142 to £48,226 a year (plus 20% unsocial hours payment when working out of hours)

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

F0041-05504

Job locations

County Hall

Bythesea Rd

Trowbridge

Wiltshire

BA14 8JN


Job description

Job responsibilities

Specific duties and responsibilities include:

  • To manage, co-ordinate and lead a team which includes social workers, senior information officers, information officers and support staff both experienced and newly qualified.
  • Undertake regular and effective supervision of specified team members in accordance with the supervision and appraisal policy.
  • To ensure supervisees work within relevant legislation, guidance and department procedures.
  • To set and monitor individual standards and performance in line with internal and external indicators with supervisees.
  • To have delegated responsibility for the delivery of performance indicators across the team in line with set targets and departmental expectations.
  • Chair multi agency strategy discussions and ensure commencement of S47s within required timescales, ensuring immediate safety plans are in place where necessary.
  • Allocate work appropriately across the team and make judgements in respect of thresholds and levels of risk.
  • Ensure all child protection procedures and processes are implemented and completed within timescales and adhere to Working Together to Safeguard Children requirements.
  • Operate within the county policy and ensure up to date knowledge of social work methods, new legislation and procedures, including Childrens Act 2004 and Every Child Matters.
  • Plan and undertake audits as required and in accordance with policy.
  • Ensure that the team works within legislation and the relevant protocols for information sharing and retention of records guided by the best interest of children and young people and based on a consensual model
  • To secure the effective involvement of parents/carers, children and young people in the development and evaluation of services.
  • Through liaison with other managers and professionals build positive working relationships to ensure effective joint working practices.
  • Acquire and maintain local knowledge including links with and information of statutory and voluntary groups in order to maximise co-ordination and joint working to improve outcomes for children.
  • To assist the manager in the robust management of resources within the team by ensuring quality and value for money in service delivery.
  • To support and promote the development of a dedicated team identity and shared objectives within a changing and developing environment.
  • Model and provide good equalities practice. Value diversity within the team and in contact with other professionals, children, young people and families.

Job description

Job responsibilities

Specific duties and responsibilities include:

  • To manage, co-ordinate and lead a team which includes social workers, senior information officers, information officers and support staff both experienced and newly qualified.
  • Undertake regular and effective supervision of specified team members in accordance with the supervision and appraisal policy.
  • To ensure supervisees work within relevant legislation, guidance and department procedures.
  • To set and monitor individual standards and performance in line with internal and external indicators with supervisees.
  • To have delegated responsibility for the delivery of performance indicators across the team in line with set targets and departmental expectations.
  • Chair multi agency strategy discussions and ensure commencement of S47s within required timescales, ensuring immediate safety plans are in place where necessary.
  • Allocate work appropriately across the team and make judgements in respect of thresholds and levels of risk.
  • Ensure all child protection procedures and processes are implemented and completed within timescales and adhere to Working Together to Safeguard Children requirements.
  • Operate within the county policy and ensure up to date knowledge of social work methods, new legislation and procedures, including Childrens Act 2004 and Every Child Matters.
  • Plan and undertake audits as required and in accordance with policy.
  • Ensure that the team works within legislation and the relevant protocols for information sharing and retention of records guided by the best interest of children and young people and based on a consensual model
  • To secure the effective involvement of parents/carers, children and young people in the development and evaluation of services.
  • Through liaison with other managers and professionals build positive working relationships to ensure effective joint working practices.
  • Acquire and maintain local knowledge including links with and information of statutory and voluntary groups in order to maximise co-ordination and joint working to improve outcomes for children.
  • To assist the manager in the robust management of resources within the team by ensuring quality and value for money in service delivery.
  • To support and promote the development of a dedicated team identity and shared objectives within a changing and developing environment.
  • Model and provide good equalities practice. Value diversity within the team and in contact with other professionals, children, young people and families.

Person Specification

Experience

Essential

  • PLEASE SEE JOB ADVERT

Desirable

  • PLEASE SEE JOB ADVERT

Qualifications

Essential

  • PLEASE SEE JOB ADVERT

Desirable

  • PLEASE SEE JOB ADVERT
Person Specification

Experience

Essential

  • PLEASE SEE JOB ADVERT

Desirable

  • PLEASE SEE JOB ADVERT

Qualifications

Essential

  • PLEASE SEE JOB ADVERT

Desirable

  • PLEASE SEE JOB ADVERT

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wiltshire Council

Address

County Hall

Bythesea Rd

Trowbridge

Wiltshire

BA14 8JN


Employer's website

http://www.wiltshire.gov.uk/ (Opens in a new tab)

Employer details

Employer name

Wiltshire Council

Address

County Hall

Bythesea Rd

Trowbridge

Wiltshire

BA14 8JN


Employer's website

http://www.wiltshire.gov.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Assistant

Florence Thorne

florence.thorne@wiltshire.gov.uk

Details

Date posted

20 August 2025

Pay scheme

Other

Salary

£46,142 to £48,226 a year (plus 20% unsocial hours payment when working out of hours)

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

F0041-05504

Job locations

County Hall

Bythesea Rd

Trowbridge

Wiltshire

BA14 8JN


Supporting documents

Privacy notice

Wiltshire Council 's privacy notice (opens in a new tab)