Job summary
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https://fa-euxi-saasfaukgovprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/5445/?utm_medium=jobshare/details?sType=NHS#/reference/5445
Salary:£17.99 - £19.22 per hourper hour (Inclusive of 10% unsocial hours for qualifying shifts)
Hours per week:37 hours
Temporary/Fixed term:12 month maternity cover & permanent positions available
Interview date:To be confirmed after shortlisting
Main duties of the job
Bradbury Manor - Short Break Service Promoting Health, Ensuring Care
We support people with a learning disability who may live with additional complex physical or health needs, challenging behaviour, or autism.
At Bradbury Manor we provide short breaks away from the family home supporting customers, enabling them to take part in meaningful community focused activities or activities.We work with families, paid and unpaid carers to ensure that they are also involved and listened to, we will support the customer in the most appropriate way to enable them to maximise their independence.
As a Senior Support Worker, you will be responsible for overseeing daily operations collaborating with families, carers, and other agencies when needed, and ensuring staff are well-trained for effective customer care. You will play a role in supervising and managing within the service boosting staff morale and upholding professional standards. Additionally, you will assist with care plans, risk assessments, medication administration, and staff training information. The position requires some unsociable hours including every other weekend.
If you want to be part of a team making difference in a local community, get in touch.
About us
Why us?
Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Thats why we focus on getting the things that matter to our people right.
The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework.
Job description
Job responsibilities
Specific duties and responsibilities include:
- To assist with co-ordinating and leading a team of staff and volunteers to provide a range of
activities designed for each person with a learning disability undertake daily operational coordination of the team on a shared basis.
- To actively take part in assisting customers with their personal care needs, and in some
cases, this can mean providing full assistance. At all times you will ensure they, and other
staff providing personal care, undertake this task appropriately in a way that matches
customers needs and wishes, whilst maintaining their dignity and privacy at all times.
- Ensure that Support Workers are working to the care and support plans and those services
are delivered in accordance with the identified needs of customers.
- Assist in the provision of appropriate safe care in accordance with the regulations and quality
standards. When leading shifts, initiative will need to be taken to ensure the team are
following correct procedures e.g. person centered support plans, manual handling plans and
risk assessments. This will also include having a thorough knowledge of CQC regulations
and how they enforce them through the inspection process.
- Take a lead in supporting and supervising staff in the overall management and organisation of the settings to ensure that they run smoothly and efficiently. This will involve leading shifts
and taking accountability for on the spot decisions. You will need to be able to liaise with the
support workers to plan appropriate activities for the shift, in-line with support plans and risk
assessments. You will have good organisational skills to lead the team through any
disruptions/changes within the daily routine.
- Assist and support customers with all aspects of their financial and home management so that
financial commitments (paying bills, shopping, claiming benefits etc.) are met.
- To contribute to the planning, development, implementation and evaluation of all aspects of
the day and respite services across all sites of the service delivery, including the designing of
specific support and care plans for someone with a learning disability.
- Work in a person-centred way with the customer, using the service to promote their wellbeing
choices, dignity and independence.
- Designing person-centred care and support plans that meet the identified needs, and have
measurable outcomes for the customers. Ensure these plans are analytical and high quality.
- Using experience, knowledge and skills to identify the signs of abuse and neglect and follow
agreed local protocols to ensure customers are protected from harm/risk of harm.
- Responsible for managing caseload in an effective way to maximise time spent on direct
work, delivering individual support and holistic evidenced based interventions as part of a
person-centred plan.
Drive effective and consistent communication between professionals and the customer and
their family to ensure all agencies are working in partnership and the risk of duplication and
repetition is reduced.
- Capture and record relevant actions, events and decisions in accordance with case
management principles.
- To participate in the working rotas, including evenings, sleeping-in, waking nights and
weekend duties in accordance with policy and as is necessary for the efficient running of the
settings.
- Contribute to the development of policies alongside the Team Leader and or Registered
Manager.
- Act as a link person between the customer and work, college or leisure establishments
advising those services as necessary on the requirements or needs of the person. Take the
lead in encouraging the team involved with the customer to contribute to the planning and
carrying out of activities, both in-house and out in the community.
- Provide emotional and practical support with everyday issues or when the customer is faced
with difficult situations, decisions or experiences.
- Undertake any or all of the following as requested and agreed by Team Leader or the
Registered Manager:
o To take responsibility for the ordering and receiving of a customers medication.
o Be responsible for own Health and Safety and as required act as the service H&S rep
within a team. This will involve being responsible for COSHH, undertaking statutory fire
checks, etc.
o To take responsibility for ordering stock, in line with the Councils procurement
regulations, such as First Aid, food, cleaning materials, etc.
- Where required, assist the customers you support in administering their own medicine, or to
administer medication to the customer if required.
- Maintain regular informal and formal communication with other colleagues/professionals to
ensure a smooth hand-over at the start and end of a shift.
- Engage in regular supervision sessions with the Team Leader or Registered Manager
- Provide on the job coaching and supervision to Support Workers, offering advice and support
when issues arise, but referring matters to the Team Leader when required.
Actively engage in individual and group supervision and embed learning in practice.
- Maintain up to date knowledge and skills as required by the role.
- Participate in appraisals and team meetings and contribute to individual and team
development.
- Be a point of contact for families, carers, visitors and other professional visitors to the home in
line with the day to day running of your shift. The postholder will need to take the lead in
covering shifts when there are shortfalls due to sickness etc.
- Take a lead in challenging practice to make improvements to service.
Job description
Job responsibilities
Specific duties and responsibilities include:
- To assist with co-ordinating and leading a team of staff and volunteers to provide a range of
activities designed for each person with a learning disability undertake daily operational coordination of the team on a shared basis.
- To actively take part in assisting customers with their personal care needs, and in some
cases, this can mean providing full assistance. At all times you will ensure they, and other
staff providing personal care, undertake this task appropriately in a way that matches
customers needs and wishes, whilst maintaining their dignity and privacy at all times.
- Ensure that Support Workers are working to the care and support plans and those services
are delivered in accordance with the identified needs of customers.
- Assist in the provision of appropriate safe care in accordance with the regulations and quality
standards. When leading shifts, initiative will need to be taken to ensure the team are
following correct procedures e.g. person centered support plans, manual handling plans and
risk assessments. This will also include having a thorough knowledge of CQC regulations
and how they enforce them through the inspection process.
- Take a lead in supporting and supervising staff in the overall management and organisation of the settings to ensure that they run smoothly and efficiently. This will involve leading shifts
and taking accountability for on the spot decisions. You will need to be able to liaise with the
support workers to plan appropriate activities for the shift, in-line with support plans and risk
assessments. You will have good organisational skills to lead the team through any
disruptions/changes within the daily routine.
- Assist and support customers with all aspects of their financial and home management so that
financial commitments (paying bills, shopping, claiming benefits etc.) are met.
- To contribute to the planning, development, implementation and evaluation of all aspects of
the day and respite services across all sites of the service delivery, including the designing of
specific support and care plans for someone with a learning disability.
- Work in a person-centred way with the customer, using the service to promote their wellbeing
choices, dignity and independence.
- Designing person-centred care and support plans that meet the identified needs, and have
measurable outcomes for the customers. Ensure these plans are analytical and high quality.
- Using experience, knowledge and skills to identify the signs of abuse and neglect and follow
agreed local protocols to ensure customers are protected from harm/risk of harm.
- Responsible for managing caseload in an effective way to maximise time spent on direct
work, delivering individual support and holistic evidenced based interventions as part of a
person-centred plan.
Drive effective and consistent communication between professionals and the customer and
their family to ensure all agencies are working in partnership and the risk of duplication and
repetition is reduced.
- Capture and record relevant actions, events and decisions in accordance with case
management principles.
- To participate in the working rotas, including evenings, sleeping-in, waking nights and
weekend duties in accordance with policy and as is necessary for the efficient running of the
settings.
- Contribute to the development of policies alongside the Team Leader and or Registered
Manager.
- Act as a link person between the customer and work, college or leisure establishments
advising those services as necessary on the requirements or needs of the person. Take the
lead in encouraging the team involved with the customer to contribute to the planning and
carrying out of activities, both in-house and out in the community.
- Provide emotional and practical support with everyday issues or when the customer is faced
with difficult situations, decisions or experiences.
- Undertake any or all of the following as requested and agreed by Team Leader or the
Registered Manager:
o To take responsibility for the ordering and receiving of a customers medication.
o Be responsible for own Health and Safety and as required act as the service H&S rep
within a team. This will involve being responsible for COSHH, undertaking statutory fire
checks, etc.
o To take responsibility for ordering stock, in line with the Councils procurement
regulations, such as First Aid, food, cleaning materials, etc.
- Where required, assist the customers you support in administering their own medicine, or to
administer medication to the customer if required.
- Maintain regular informal and formal communication with other colleagues/professionals to
ensure a smooth hand-over at the start and end of a shift.
- Engage in regular supervision sessions with the Team Leader or Registered Manager
- Provide on the job coaching and supervision to Support Workers, offering advice and support
when issues arise, but referring matters to the Team Leader when required.
Actively engage in individual and group supervision and embed learning in practice.
- Maintain up to date knowledge and skills as required by the role.
- Participate in appraisals and team meetings and contribute to individual and team
development.
- Be a point of contact for families, carers, visitors and other professional visitors to the home in
line with the day to day running of your shift. The postholder will need to take the lead in
covering shifts when there are shortfalls due to sickness etc.
- Take a lead in challenging practice to make improvements to service.
Person Specification
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Person Specification
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
