Job summary
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https://fa-euxi-saasfaukgovprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/5387/?utm_medium=jobshare/details?sType=NHSJobs#/reference/5387
Salary:£44,845 - £46,992 (Inclusive of 12.5% market supplement)
Hours per week:37 hours
Temporary/Fixed term:2 years
Interview date:Week commencing Monday 08 September 2025
Main duties of the job
Advice and Contact Transforming Lives
Are you passionate about helping people live independently and safely?
Join our Advice and Contact team, where we focus on prevention and early support, working creatively to make a real difference in peoples lives. Were looking for an experienced Occupational Therapist who shares our values of compassion, respect, and collaboration.
In this role, you will carry out strengths-based assessments, often in challenging or sensitive situations, helping people live as independently and safely as possible. You will manage a varied caseload, including complex cases, and assess risk, recommend adaptations, and source bespoke equipment solutions. Youll also play a key role in safeguarding, moving and handling assessments, and supporting carers.
You will work closely with health and social care professionals, always keeping the person at the centre of your practice.
Were looking for someone who is HCPC registered, with at least two years post-qualification experience and a strong understanding of relevant legislation. You will be confident in managing risk, leading on complex cases, and contributing to service development.
About us
Why us?
Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Thats why we focus on getting the things that matter to our people right.
The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework.
Job description
Job responsibilities
Specific duties and responsibilities:
- Undertake strengths based occupational therapy assessments working with customers with
complex occupational needs and contentious situations (including assessment of mental
capacity where appropriate); using your professional judgement to adapt your approach to the
individual needs of the customer.
- Manage a busy caseload including complex and challenging cases; provide support and
guidance for the management of complex and challenging cases. Be able to reprioritise work
according to individual customer and service needs.
- Demonstrate competence in complex risk assessment and positive risk taking. Work with
customers to manage risk and record actions and strategies agreed. Support other team
members with management of risk.
- Gather sufficient information about customers from a wide range of sources in order to be
able to accurately assess their needs of customers where requests are challenging or
contentious in nature, against duties under the Care Act and housing legislation.
- Plan for the provision of support and/or services to assist customers with complex or
challenging situations, focusing on customers undertaking occupations and encouraging
independence.
- Analyse, research and source bespoke equipment solutions in line with specialist equipment
policy including obtaining quotes and specifications, in order to obtain best value and
reducing risk.
- Have an understanding and experience with complex moving and handling risk assessments,
using your expertise to record the recommendations in a format appropriate to the customers
and/or carers needs. Monitoring and evaluating risk and sharing information with the relevant
parties including demonstration of recommended techniques.
- Start the assessment process for and recommend minor and major adaptations in
accordance with the Care Act and Housing legislation and guidance with customers with
complex physical or social barriers. Use expert professional skills and judgement to analyse,
discuss and negotiate options with the customer to improve accessibility within their own
home or recommend re-housing.
- To identify where adults may be at risk and to act in accordance with the Departments
safeguarding policies and procedures. To undertake the Investigating Officer role when the reason for investigation would benefit from occupational therapy input, such as, accidents and
incidents from misuse of equipment and moving and handling practice concerns.
- Ensure that allocated occupational therapy and moving and handling reviews are carried out
in a timely and person-centred way, as required and identified by departmental policy.
Document progress with agreed outcomes and evidence need for continuing support at all
times in accordance with eligibility criteria; working with customers and care providers to
promote increased independence.
- Record all occupational therapy contacts accurately, and in a timely way, onto the social care
records in accordance with work targets set by the Team Manager and Supervisor.
- Understand and utilise universally available services within the voluntary and community
sector, as well as maintaining knowledge of services commissioned by the Council to support
effective provision of information to customers. Promote the use of universal services with
reablement team members and the wider service.
- Practice within the current legal framework, including health, social care and housing
legislation; and Wiltshire Council policies and procedures. Provide guidance and advice to
support other members of the team to work within the legal framework, policies and
procedures.
- Establish and maintain good working relationship and carry out joint visits and assessments
with other professionals e.g. GP's, Consultants and Health Therapists working with the
customer. Seek advice from and refer to other disciplines as appropriate
- Consider the needs of carers in line with Care Act eligibility and make referrals to partner
agencies for assessment and support as required.
- Contribute proactively to the effective working of the team with positive attitude, by sharing
knowledge, offering advice and support and by preparedness to be involved in the
development of services.
- Take active responsibility for your own continuing professional development including
attendance at statutory and non-statutory training and participation in development
opportunities.
- Fully engage and prepare for own supervision and appraisal through self-evaluation, ensuring
that continual professional development is evidenced.
- Provide professional supervision and support to Occupational Therapists and customer
coordinators, promoting evidence-informed practice. Ensure that supervision is timely and
recorded and that any practice and other concerns are communicated with senior staff line
managers.
- Actively engage in individual and group supervision and embed learning in practice.
- Participate in appraisal and team meetings and contribute to individual and team development.
- Ensure that Council Policies and Procedures are followed at all times.
- Be an ambassador for the Council and the service at all times, always representing the
Council positively, professionally and appropriately at meetings with customers, external
partners and agencies.
- Attend Civil Emergencies when a rest centre is set up.
- Make decisions on Blue and Bus Badge appeals.
Job description
Job responsibilities
Specific duties and responsibilities:
- Undertake strengths based occupational therapy assessments working with customers with
complex occupational needs and contentious situations (including assessment of mental
capacity where appropriate); using your professional judgement to adapt your approach to the
individual needs of the customer.
- Manage a busy caseload including complex and challenging cases; provide support and
guidance for the management of complex and challenging cases. Be able to reprioritise work
according to individual customer and service needs.
- Demonstrate competence in complex risk assessment and positive risk taking. Work with
customers to manage risk and record actions and strategies agreed. Support other team
members with management of risk.
- Gather sufficient information about customers from a wide range of sources in order to be
able to accurately assess their needs of customers where requests are challenging or
contentious in nature, against duties under the Care Act and housing legislation.
- Plan for the provision of support and/or services to assist customers with complex or
challenging situations, focusing on customers undertaking occupations and encouraging
independence.
- Analyse, research and source bespoke equipment solutions in line with specialist equipment
policy including obtaining quotes and specifications, in order to obtain best value and
reducing risk.
- Have an understanding and experience with complex moving and handling risk assessments,
using your expertise to record the recommendations in a format appropriate to the customers
and/or carers needs. Monitoring and evaluating risk and sharing information with the relevant
parties including demonstration of recommended techniques.
- Start the assessment process for and recommend minor and major adaptations in
accordance with the Care Act and Housing legislation and guidance with customers with
complex physical or social barriers. Use expert professional skills and judgement to analyse,
discuss and negotiate options with the customer to improve accessibility within their own
home or recommend re-housing.
- To identify where adults may be at risk and to act in accordance with the Departments
safeguarding policies and procedures. To undertake the Investigating Officer role when the reason for investigation would benefit from occupational therapy input, such as, accidents and
incidents from misuse of equipment and moving and handling practice concerns.
- Ensure that allocated occupational therapy and moving and handling reviews are carried out
in a timely and person-centred way, as required and identified by departmental policy.
Document progress with agreed outcomes and evidence need for continuing support at all
times in accordance with eligibility criteria; working with customers and care providers to
promote increased independence.
- Record all occupational therapy contacts accurately, and in a timely way, onto the social care
records in accordance with work targets set by the Team Manager and Supervisor.
- Understand and utilise universally available services within the voluntary and community
sector, as well as maintaining knowledge of services commissioned by the Council to support
effective provision of information to customers. Promote the use of universal services with
reablement team members and the wider service.
- Practice within the current legal framework, including health, social care and housing
legislation; and Wiltshire Council policies and procedures. Provide guidance and advice to
support other members of the team to work within the legal framework, policies and
procedures.
- Establish and maintain good working relationship and carry out joint visits and assessments
with other professionals e.g. GP's, Consultants and Health Therapists working with the
customer. Seek advice from and refer to other disciplines as appropriate
- Consider the needs of carers in line with Care Act eligibility and make referrals to partner
agencies for assessment and support as required.
- Contribute proactively to the effective working of the team with positive attitude, by sharing
knowledge, offering advice and support and by preparedness to be involved in the
development of services.
- Take active responsibility for your own continuing professional development including
attendance at statutory and non-statutory training and participation in development
opportunities.
- Fully engage and prepare for own supervision and appraisal through self-evaluation, ensuring
that continual professional development is evidenced.
- Provide professional supervision and support to Occupational Therapists and customer
coordinators, promoting evidence-informed practice. Ensure that supervision is timely and
recorded and that any practice and other concerns are communicated with senior staff line
managers.
- Actively engage in individual and group supervision and embed learning in practice.
- Participate in appraisal and team meetings and contribute to individual and team development.
- Ensure that Council Policies and Procedures are followed at all times.
- Be an ambassador for the Council and the service at all times, always representing the
Council positively, professionally and appropriately at meetings with customers, external
partners and agencies.
- Attend Civil Emergencies when a rest centre is set up.
- Make decisions on Blue and Bus Badge appeals.
Person Specification
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Person Specification
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
